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iPad Pro application

iPad Pro application

The Spotify iPad Pro application crashes as soon as I try to open it.
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6 Replies

Try to uninstall Spotify from your iPad Pro:

  1. On the home screen, tap and hold the Spotify icon until it shakes.
  2. Tap the symbol on the icon.

 

Make sure you have the latest iOS on it

 

 

Do a soft-reset on your iPad Pro:

  1. Just press and hold both the Sleep/Wake and Home buttons simultaneously for at least 10 seconds, until you see the Apple logo. You can let go of both buttons after the Apple logo appears.
  2. Your phone will go through the usual process of starting up.
  3. You’ll be back in your home screen.

 

Install Spotify again: Open the App Store then search for and install the Spotify Music app.

 

Try it!

Didn't work. There is something wrong with the App for iPad Pro.

As I pointed out in my thread, the "normal" fix of uninstalling, clearing cache etc doesn't work on the iPad Pro.  I am assuming, from the deafening silence in that and the other iPad Pro crash thread that there is, perhaps, no prospect of an imminent fix?  It's unfortunate but it may be time to cancel the subscription and move to Apple Music as that does work... now there's a thought... could Apple possibly be in the process of stitching Spotify up by "accidentally" breaking it?

No solution. The only option I found to listen to your Spotiffy in the iPad Pro was to install the Puffin Web Browser and go to address player.spotify.com

There just sign with your account and listen to your playlist.

A decent option while the problem with the app is solved.

@colima282 @powysbiker @mike_vengeance

 

You can stay updated on the iPad Pro crash here:

 

https://community.spotify.com/t5/Ongoing-Issues/iOS-Unable-to-open-Spotify-on-iPad-Pro/idi-p/1238100

 

Spotify is aware of the issue and a fix will be coming soon.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

The iPad Pro crash has been fixed in version 4.4 which was just released today:

 

https://community.spotify.com/t5/Ongoing-Issues/iOS-Unable-to-open-Spotify-on-iPad-Pro/idc-p/1243476...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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