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offline scrobbling

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offline scrobbling

Avatar of Milosimon
Casual Listener
2019-08-31 11:09 PM

I'm having trouble offline scrobbling with mobile.  The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

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Avatar of Billy-J
Spotify Star
Spotify Star
2019-09-01 08:52 PM

Hey @Milosimon, thanks for reaching out to the Community!

 

To confirm, you're having trouble using Offline Mode? If that is the case, could you try a clean reinstall of the app? 

 

If that doesn't help, could you let me know your device name and iOS version?

Keep me updated 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Billy-J
Spotify Star
Spotify Star
2019-09-01 08:52 PM

Hey @Milosimon, thanks for reaching out to the Community!

 

To confirm, you're having trouble using Offline Mode? If that is the case, could you try a clean reinstall of the app? 

 

If that doesn't help, could you let me know your device name and iOS version?

Keep me updated 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of Milosimon
Casual Listener
2019-09-02 04:52 AM

That worked. Thanks so much for the help.

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Avatar of Billy-J
Spotify Star
Spotify Star
2019-09-02 05:00 AM

Hey @Milosimon,

 

You're very welcome! I'm happy everything is working smoothly again.

If you need help with anything in the future, just reply here and I'll be happy to help.

 

Have a nice day 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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