Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36333 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101586 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430296 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298468 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.2) My Question or IssueI haven't been able to open the application. I can't remove it correctly and when I try to open it, it just doesn't respond. I already tried to delete it and...
Plan Free/Premium Country Germany Device (iPhone 6) Operating System (iOS 12.2) My Question or Issue I haven't been able to open the application. I can't remove it correctly ...
Spotify Star
3353 Views
5 replies
0 likes
Hi, I just wanted to know why Spotify iOS doesn't download offline tracks in the background? I know iOS supports this, as all other media apps do it, including Netflix, Prime Video and Apple Music. Downloading over 900 tracks takes a long time, and i...
Hi, I just wanted to know why Spotify iOS doesn't download offline tracks in the background? I know iOS supports this, as all other media apps do it, including Netflix, Prime Video and Apple...
Composer
5130 Views
5 replies
1 likes
PlanPremiumCountryUSDeviceiPhone 6sOperating SystemiOS the second most recent one idk man My Question or IssueCan I select multiple songs to add to a playlist or nah?
Plan Premium Country US Device iPhone 6s Operating System iOS the second most recent one idk man My Question or Issue Can I select multiple songs to add to a playlist or nah?...
Community Legend
983 Views
2 replies
0 likes
seems to only happen when on my iphonePlanPremiumCountryUSADeviceiphone 10Operating Systemios 10 My Question or Issue: Spotify Premium keeps adding songs from my playlists to other playlists
seems to only happen when on my iphone Plan Premium Country USA Device iphone 10 Operating System ios 10 My Question or Issue: Spotify Premium keeps adding songs from my playlis...
Roadie
596 Views
1 replies
0 likes
Plan: Spotify FamilyCountry: Netherlands Devices: iPhone 6S, 7 and 8Operating System: iOS latest version My Question or IssueSince several weeks, my Bluesound devices are not visible on Spotify, so I can't connect my speakers to Spotify anymore. The ...
Plan: Spotify Family Country: Netherlands Devices: iPhone 6S, 7 and 8 Operating System: iOS latest version My Question or Issue Since several weeks, my Bluesound device...
484 Views
0 replies
0 likes
I recently re-activated my account to a premium account. I had left for a while. When I re-registered i found that I cannot "Find friends" it does show that I am connected to facebook through the account, but when i click fine friends it says "sorry ...
I recently re-activated my account to a premium account. I had left for a while. When I re-registered i found that I cannot "Find friends" it does show that I am connected to facebook through the acc...
Community Legend
1117 Views
1 replies
0 likes
Please implement the feature of saving a customized equalizer profiles for mobile devices. A suggestion:Free Plan: Able to save 1 custom profilePremium plan: Able to save up to 3 custom profile Many of us owns different devices that goes with Spotify...
Please implement the feature of saving a customized equalizer profiles for mobile devices. A suggestion: Free Plan: Able to save 1 custom profile Premium plan: Able to save up to 3 c...
Casual Listener
1365 Views
2 replies
1 likes
PlanPremiumCountryUnited StatesDevice(iPhone SE, MacBook AirOperating SystemiOS My Question or Issue I’ve been trying to find this on FAQ’s but can’t find any info, My question is will my local files that i purchased on iTunes and can play through th...
Plan Premium Country United States Device (iPhone SE, MacBook Air Operating System iOS My Question or Issue I’ve been trying to find this on FAQ’s but can’t find any in...
Visitor
1603 Views
2 replies
0 likes
how do i play songs from an artist?
how do i play songs from an artist?
Not applicable
650 Views
1 replies
0 likes
Hi, I have a track that I'd like to add to a playlist that is in my iTunes/local on my MacBook Pro. I've gone through the workarounds for this but for somereason it won't appear on any other devices that I'm logged into. I can see the playlist, just ...
Hi, I have a track that I'd like to add to a playlist that is in my iTunes/local on my MacBook Pro. I've gone through the workarounds for this but for somereason it won't appear on any other...
393 Views
0 replies
0 likes
Iphone 6s How do I see the "default" playlists from the Desktop app? For example, currently when I open the desktop version I seen a section for "In for the night." This section changes based on the time of the day. However, I can't find these recomm...
Iphone 6s How do I see the "default" playlists from the Desktop app? For example, currently when I open the desktop version I seen a section for "In for the night." This section changes base...
Community Legend
494 Views
1 replies
0 likes
Premium Family Plan/United StatesIPhone Xsmax (12.4) Spotify version 8.15.18.851 For the last several months new songs are not downloading to phones library. It will mark them as downloaded, but they do show in my songs list. Tried app reset, phone r...
Premium Family Plan/United States IPhone Xsmax (12.4) Spotify version 8.15.18.851 For the last several months new songs are not downloading to phones library. It will mark them as downloade...
Community Legend
1239 Views
3 replies
0 likes
iPhone 8, Spotify Premium Family plan, USA I don't see any way to clear the Recently Played list or to just turn it off.This appears to be a regression from older versions of the iOS app.If I'm mistaken and there are steps to do it, please share.If n...
iPhone 8, Spotify Premium Family plan, USA I don't see any way to clear the Recently Played list or to just turn it off. This appears to be a regression from older versions of the iOS app...
Casual Listener
3230 Views
4 replies
0 likes
PlanFree/PremiumCountryUSDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueMy home page went blank. I deleted the app, and then reloaded it. The home page came back for about 2 hours, only to go blank again.
Plan Free/Premium Country US Device iPhone 7 Operating System iOS 12.4 My Question or Issue My home page went blank. I deleted the app, and then reloaded it. The home page came back ...
Community Legend
606 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
591 Views
1 replies
0 likes
I only ever listen to podcasts on my phone but the player position is never saved correctly between sessions. So if I’m listening to a podcast for a while, take my headphones out and put them away so Spotify auto-pauses (I never open the app) then th...
I only ever listen to podcasts on my phone but the player position is never saved correctly between sessions. So if I’m listening to a podcast for a while, take my headphones out and put them away so...
Visitor
2108 Views
1 replies
6 likes
I have a premium plan and am using the iPhone app on an iPhone 6s. I set up my own playlists and put them in the order I want them to play in. I only see the Shuffle Play button. When I click on the first song, it will play, but the next song on the ...
I have a premium plan and am using the iPhone app on an iPhone 6s. I set up my own playlists and put them in the order I want them to play in. I only see the Shuffle Play button. Wh...
Community Legend
2097 Views
11 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueHi, every time I add songs to Next In Queue, the last song is blanked out. I can't select it or remove it. I have to add another song, or drag one up to next and...
Plan Premium Country South Africa Device iPhone 8 Operating System iOS 12.4 My Question or Issue Hi, every time I add songs to Next In Queue, the last song is blanked out. I c...
Casual Listener
562 Views
2 replies
0 likes
PlanPremiumCountryNetherlands DeviceiPhone 8Operating SystemiOs 12 My Question or IssueEverytime I go abroad after about 3 or 4 days my offline mode stops working. The app says the songs are downloaded, but doesn’t play them. The only solution I have...
Plan Premium Country Netherlands Device iPhone 8 Operating System iOs 12 My Question or Issue Everytime I go abroad after about 3 or 4 days my offline mode stops work...
Community Legend
561 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 8, ipad pro, iMac, Macbook Pro)Operating Systemlatest patches applied My Question or IssueI am an indoor cycling instructor and rely on precise cueing when I do my prep. I noticed that the time stamps defer between al...
Plan Premium Country Device (iPhone 8, ipad pro, iMac, Macbook Pro) Operating System latest patches applied My Question or Issue I am an indoor cycling instructor and ...
Community Legend
467 Views
1 replies
0 likes
