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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241736 Views

27 replies

5 likes

  • 241736 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124537 Views

119 replies

13 likes

Other
  • 124537 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2954 Views

0 replies

0 likes

iOS
  • 2954 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307583 Views

62 replies

16 likes

  • 307583 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131892 Views

19 replies

38 likes

  • 131892 Views
  • 19 replies
  • 38 likes

Missing music after Library update

PlanPremiumCountryAustraliaDeviceiPhone XROperating SystemiOS 12 My Question or IssueI've just received the new Library update on iOS, but now I can't easily access much of the music I've saved. Previously if I saved or "liked" a single song on an al...

Casual Listener

Plan Premium Country Australia Device iPhone XR Operating System iOS 12   My Question or Issue I've just received the new Library update on iOS, but now I can't easily access much of t...

user-removed

Not applicable

5493 Views

19 replies

25 likes

  • 5493 Views
  • 19 replies
  • 25 likes

Spotify Won't Show Up On Discord

PlanPremiumCountryUSMy Question or IssueI cannot get my Spotify account to show up on my Discord account. I have gone to settings and linked my account in the connections section, but it still will not work. I also tried deleting and redownloading bo...

Casual Listener

Plan Premium Country US My Question or Issue I cannot get my Spotify account to show up on my Discord account. I have gone to settings and linked my account in the connections section, but it st...

owenrm22

Casual Listener

1321 Views

2 replies

0 likes

Discord
  • 1321 Views
  • 2 replies
  • 0 likes

Followed playlists disappeared.

At my work we have an Ipad 5 with IOS 12.4.1A few days ago all of the playlists that we follow, a whole lot, just disappeared from our library. Except for one. Even the ones we created are gone. If we look them up does it still say we follow them. If...

Newbie

At my work we have an Ipad 5 with IOS 12.4.1 A few days ago all of the playlists that we follow, a whole lot, just disappeared from our library. Except for one. Even the ones we created are gone. If...

Loxer

Community Legend

1269 Views

2 replies

0 likes

dissapeared
Dissapearing Albums
followed
followed playlists
Playlists
  • 1269 Views
  • 2 replies
  • 0 likes

Downloaded songs stops at 10 seconds

PlanPremiumCountryBrazilDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueI have a lot of songs downloaded but when I play them it stops in 10 seconds, it happends when I have no internet connection, but if it’s downloaded, it doesn’t req...

Casual Listener

Plan Premium Country Brazil Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue I have a lot of songs downloaded but when I play them it stops in 10 seconds, it happend...

PaulLuckasz

Casual Listener

718 Views

2 replies

0 likes

  • 718 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Album artworks don’t fade correctly when scrolling fast

PlanFreeCountryAustraliaDeviceiPhone 7Operating SystemiOS 12 My Question or IssueIf you select an album and scroll down so the album art disappears then scroll up fast it won’t be 100% transparent, only like 70%. This doesn’t happen if you slowly scr...

Regular

Plan Free Country Australia Device iPhone 7 Operating System iOS 12   My Question or Issue If you select an album and scroll down so the album art disappears then scroll up fast it won...

Peter

Spotify Legend

1672 Views

10 replies

0 likes

  • 1672 Views
  • 10 replies
  • 0 likes

I've had my spoitfy and sonos linked form sometime and i typically control my sonos through the spot

PlanPremiumCountryUSADeviceIphone X and PCOperating System(iOS 12.4.1 Windows 7 Enterprise) My Question or IssueI've had my spoitfy and sonos linked form sometime and i typically control my sonos through the spotify app. Recently, I was unable to fin...

Newbie

  Plan Premium Country USA Device Iphone X and PC Operating System (iOS 12.4.1  Windows 7 Enterprise)   My Question or Issue I've had my spoitfy and sonos linked form someti...

Luan

Spotify Star

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Swiping inside the filter menu makes it crash

PlanPremiumCountryIndiaDevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueOn swiping up on the filter menu in the podcasts, it crashes, and wont let the details or filter menu open . Attaching a screen recording of the same.

Regular

  Plan Premium Country India Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue On swiping up on the filter menu in the podcasts, it crashes, and wont let the...

Loxer

Community Legend

1012 Views

4 replies

3 likes

  • 1012 Views
  • 4 replies
  • 3 likes

fix the update

the ‘library’ feature is now almost useless. please consider bringing back/changing these features:-all songs list-list of ALL artists, not only artists that are being followed.-music by year released list in library-music by languages list in librar...

Newbie

the ‘library’ feature is now almost useless. please consider bringing back/changing these features: -all songs list -list of ALL artists, not only artists that are being followed. -music by year r...

Loxer

Community Legend

1000 Views

1 replies

0 likes

features
song list
Update
  • 1000 Views
  • 1 replies
  • 0 likes

Spotify stops playing music when my phone is upside down

PlanPremiumCountryTurkeyDevice(iPhone X)Operating System(iOS 13 Beta) My Question or IssueMy headphone jack and AUX to Lightning works perfectly fine (tried them both on my sister's iPhone 8). But when I put my phone in my pocket, OR even when I turn...

Visitor

Plan Premium Country Turkey Device (iPhone X) Operating System (iOS 13 Beta)     My Question or Issue My headphone jack and AUX to Lightning works perfectly fine (tried them both...

Loxer

Community Legend

2647 Views

2 replies

0 likes

  • 2647 Views
  • 2 replies
  • 0 likes

Player play outside playlist

PlanPremiumCountryPhilippinesDeviceiphone 6s plusOperating Systemios 12.4 My Question or IssueI have a playlist. Lets say inside the playlist, all track is all about Avicii. the problem begins after playing 1 song, spotify then randomly jumps playing...

Regular

Plan Premium Country Philippines Device iphone 6s plus Operating System ios 12.4   My Question or Issue I have a playlist. Lets say inside the playlist, all track is all about Avicii. ...

malcolve

Regular

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Spotify for Artists App Not Showing Real-Time Stats

PlanFreeCountryTurkeyDeviceIphone 6sOperating System(iOS 12.4) My Question or Issue Hello everyone! I'm not sure if I've opened the thread in the right category. My problem is I read that in Spotify for Artists app the stats are updated in 1.5 second...

Visitor

  Plan Free Country Turkey Device Iphone 6s Operating System (iOS 12.4)   My Question or Issue   Hello everyone! I'm not sure if I've opened the thread in the right categor...

Luan

Spotify Star

8241 Views

1 replies

1 likes

  • 8241 Views
  • 1 replies
  • 1 likes

Daily Mix issue still unsolved!

PlanFreeCountry Device(iPhone 6S )Operating System(iOS 12.0.1) My Question or IssueThis ongoing issue has kept mefrustrated for quite some time. daily mix is or I should say WASmy favorit feature in spotify. unfortunatly in recent monthsit will NOT u...

Roadie

Plan Free Country   Device (iPhone 6S ) Operating System (iOS 12.0.1)   My Question or Issue This ongoing issue has kept me frustrated for quite some time.   daily mix is ...

Emilia_8

Community Legend

1734 Views

4 replies

0 likes

  • 1734 Views
  • 4 replies
  • 0 likes

Songs are not playing when offline even though Downloaded.

PremiumCountryMaltaDeviceiPhone 7+ Operating SystemiOS 12My Question or IssueSo I downloaded some playlists which I like but when I use them offline some songs dont load, they just stay at 0:00. I have been using spotify premium for a while now and t...

Visitor

Premium Country Malta Device iPhone 7+   Operating System iOS 12 My Question or Issue So I downloaded some playlists which I like but when I use them offline some songs dont load, t...

Loxer

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Solved!! offline scrobbling

I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Casual Listener

I'm having trouble offline scrobbling with mobile.  The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Billy-J

Spotify Star

2797 Views

3 replies

0 likes

  • 2797 Views
  • 3 replies
  • 0 likes

Daily Mix not adding songs as playing

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't autoload as I listen. When using the web player I can only l...

Visitor

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player.   I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't ...

zipoxtra

Roadie

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

ipod touch loads Spotify but won't play music

PlanFreeCountry--US Device(iPod touch 4th gen)Operating System(iOS 6.1.6) My Question or IssueI want to use this ipod for spotify only. I deleted everything else on the ipod. It is fully updated. Spotify will open, load playlists, will retrieve a son...

Newbie

Plan Free Country--US   Device (iPod touch 4th gen) Operating System (iOS 6.1.6)   My Question or Issue I want to use this ipod for spotify only. I deleted everything else on the ...

Billy-J

Spotify Star

1879 Views

1 replies

0 likes

  • 1879 Views
  • 1 replies
  • 0 likes

Playlists: first song is played, then random unknown numbers

Premium version Netherlands Device(iPhone 6+ and iPhone X)Operating System(On 6+: iOS 12.4) My Question or IssueWhen I use Shuffle or tap one of the songs in one of my playlists, Spotify will play only the first song from my playlist and after that i...

Casual Listener

Premium version  Netherlands    Device (iPhone 6+ and iPhone X) Operating System (On 6+: iOS 12.4)   My Question or Issue When I use Shuffle or tap one of the songs in on...

Ertje1959

Casual Listener

1346 Views

3 replies

1 likes

  • 1346 Views
  • 3 replies
  • 1 likes

Changing playlist from Brazil to American music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

741 Views

1 replies

0 likes

Changing music selection to American music
  • 741 Views
  • 1 replies
  • 0 likes

Offline music

Spoiler (Highlight to read)So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downlo...

Visitor

So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even th...

Loxer

Community Legend

634 Views

1 replies

0 likes

offline music
  • 634 Views
  • 1 replies
  • 0 likes

iphone 7plus cannot log on to app

Plan-PremiumCountry-USDevice-iPhone 8plusOperating System-iOS 11.2.2 My Question or IssueI had a free subscription and was added to a premium family plan. Disconnected my facebook link and used a fresh install of spotify. Now I get the "something wen...

Casual Listener

Plan-Premium Country-US Device-iPhone 8plus Operating System-iOS 11.2.2   My Question or Issue I had a free subscription and was added to a premium family plan.  Disconnected my faceb...

Noah

Community Legend

1117 Views

3 replies

0 likes

  • 1117 Views
  • 3 replies
  • 0 likes