Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236789 Views

27 replies

5 likes

  • 236789 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118138 Views

116 replies

13 likes

Other
  • 118138 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2676 Views

0 replies

0 likes

iOS
  • 2676 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305271 Views

62 replies

16 likes

  • 305271 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130575 Views

19 replies

38 likes

  • 130575 Views
  • 19 replies
  • 38 likes

Solved!! offline scrobbling

I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Casual Listener

I'm having trouble offline scrobbling with mobile.  The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Billy-J

Spotify Star

2790 Views

3 replies

0 likes

  • 2790 Views
  • 3 replies
  • 0 likes

Daily Mix not adding songs as playing

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't autoload as I listen. When using the web player I can only l...

Visitor

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player.   I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't ...

zipoxtra

Roadie

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

ipod touch loads Spotify but won't play music

PlanFreeCountry--US Device(iPod touch 4th gen)Operating System(iOS 6.1.6) My Question or IssueI want to use this ipod for spotify only. I deleted everything else on the ipod. It is fully updated. Spotify will open, load playlists, will retrieve a son...

Newbie

Plan Free Country--US   Device (iPod touch 4th gen) Operating System (iOS 6.1.6)   My Question or Issue I want to use this ipod for spotify only. I deleted everything else on the ...

Billy-J

Spotify Star

1876 Views

1 replies

0 likes

  • 1876 Views
  • 1 replies
  • 0 likes

Playlists: first song is played, then random unknown numbers

Premium version Netherlands Device(iPhone 6+ and iPhone X)Operating System(On 6+: iOS 12.4) My Question or IssueWhen I use Shuffle or tap one of the songs in one of my playlists, Spotify will play only the first song from my playlist and after that i...

Casual Listener

Premium version  Netherlands    Device (iPhone 6+ and iPhone X) Operating System (On 6+: iOS 12.4)   My Question or Issue When I use Shuffle or tap one of the songs in on...

Ertje1959

Casual Listener

1345 Views

3 replies

1 likes

  • 1345 Views
  • 3 replies
  • 1 likes

Changing playlist from Brazil to American music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

736 Views

1 replies

0 likes

Changing music selection to American music
  • 736 Views
  • 1 replies
  • 0 likes

Offline music

Spoiler (Highlight to read)So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downlo...

Visitor

So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even th...

Loxer

Community Legend

627 Views

1 replies

0 likes

offline music
  • 627 Views
  • 1 replies
  • 0 likes

iphone 7plus cannot log on to app

Plan-PremiumCountry-USDevice-iPhone 8plusOperating System-iOS 11.2.2 My Question or IssueI had a free subscription and was added to a premium family plan. Disconnected my facebook link and used a fresh install of spotify. Now I get the "something wen...

Casual Listener

Plan-Premium Country-US Device-iPhone 8plus Operating System-iOS 11.2.2   My Question or Issue I had a free subscription and was added to a premium family plan.  Disconnected my faceb...

Noah

Community Legend

1113 Views

3 replies

0 likes

  • 1113 Views
  • 3 replies
  • 0 likes

Solved!! The app keeps crushing

PlanPremiumCountry United States Deviceiphone 7plus My Question or IssueHi when I open my spotify app, it shows home for about 3 seconds then just closes.I thought I should try uninstall and reinstall, but I don't want to delete my downloaded songs.P...

Casual Listener

Plan Premium Country United States   Device iphone 7plus   My Question or Issue Hi when I open my spotify app, it shows home for about 3 seconds then just closes. I thought I shoul...

yas-t

Casual Listener

1917 Views

4 replies

0 likes

  • 1917 Views
  • 4 replies
  • 0 likes

Some songs aren’t playing on iPhone

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished.PlanPremiumCountryCalifornia Device(iPhone 7 Plus)Operating System(iOS 12.3.1) Issue

Casual Listener

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished. Plan Premium Country California  Device...

Billy-J

Spotify Star

1451 Views

5 replies

0 likes

  • 1451 Views
  • 5 replies
  • 0 likes

Local files' quality lower when played on Iphone with Bluetooth

I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't happen when I plug headphones into the audio jack,...

Visitor

I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't...

MrMeowPuss

Visitor

1426 Views

1 replies

0 likes

bluetooth
iphone
local files
  • 1426 Views
  • 1 replies
  • 0 likes

Already signed in on new phone?

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI got a new iPhone and did not restore my info and things from iCloud (but did sign into my Apple ID). I downloaded the Spotify app and clicked on it and was already signed i...

Visitor

  Plan Premium Country   Device iPhone 8 Operating System iOS 10   My Question or Issue I got a new iPhone and did not restore my info and things from iCloud (but did sign i...

Loxer

Community Legend

2496 Views

1 replies

0 likes

  • 2496 Views
  • 1 replies
  • 0 likes

Pause automatically

My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past six days. PlanPremiumCountryInduaDevice(iPhone 5s) (iOS 10, Android Oreo, Windows 10,etc.) My ...

Newbie

My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past six days.  Plan Premium Country In...

Loxer

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Unable to play shared private playlists...

PlanFree/PremiumCountryUSADeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I am experiencing a problem with Spotify, it is not wanting to play shared private playlists I have access to. What happens is ...

Visitor

Plan Free/Premium Country USA Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,   I am experiencing a problem with Spot...

Loxer

Community Legend

691 Views

1 replies

0 likes

private playlists
  • 691 Views
  • 1 replies
  • 0 likes

Recently played music not syncing across devices

It's been a few days since my music isn't syncing across my iPhone and iPad.Before, if I was listening to a station on my phone, I could easily resume it on my iPad. Was this feature removed? Or how can I activate it again? HELP! Plan: PremiumCountry...

Casual Listener

It's been a few days since my music isn't syncing across my iPhone and iPad. Before, if I was listening to a station on my phone, I could easily resume it on my iPad. Was this feature removed? Or ho...

Sizemore

Casual Listener

3889 Views

6 replies

1 likes

  • 3889 Views
  • 6 replies
  • 1 likes

Comedy genre

The comedy genre has changed not sure if it’s just me.when clicking on the comedy genre it used to be sorted firstly by all different comedians with pictures of them so you could choose a comedian you wanted to hear and listen to then look through al...

Newbie

The comedy genre has changed not sure if it’s just me. when clicking on the comedy genre it used to be sorted firstly by all different comedians with pictures of them so you could choose a comedian ...

Loxer

Community Legend

1210 Views

1 replies

0 likes

  • 1210 Views
  • 1 replies
  • 0 likes

IPad stops playing

Hello Folks...Something strange occurs since a month. When I go to bed I always take my iPad with me to hear Podcasts. Absolutely no Problem for years!Now, Spotify stops Playing randomly, sometimes once, more often 3-4 times.When I connect the iPad v...

Regular

Hello Folks... Something strange occurs since a  month. When I go to bed I always take my iPad with me to hear Podcasts. Absolutely no Problem for years! Now, Spotify stops Playing randomly, s...

Loxer

Community Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Can’t change ps4 songs through my phone anymore

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to be able to change the song playing on my ps4 through my phone, but now it just prev...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used ...

George14k

Casual Listener

1171 Views

2 replies

0 likes

  • 1171 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts on iPods

Is there ever going to be a fix so we are able to listen to the podcasts on iPods? It seems it is being suggested or being ‘worked’ on for a long time now. Podcasts are such a major part that if Apple or Amazon offer podcasts as well as music....and ...

Newbie

Is there ever going to be a fix so we are able to listen to the podcasts on iPods? It seems it is being suggested or being ‘worked’ on for a long time now. Podcasts are such a major part that if Appl...

Peter

Spotify Legend

1530 Views

2 replies

1 likes

ipod
Podcasts
  • 1530 Views
  • 2 replies
  • 1 likes

Superuser Contribution Ipod touch 6gen and podcasts help!

Hello, so recently i bought a ipod touch 6gen and now i cant listen to podcasts on spotify, it says something like this device cant open this link on this device? Any help or solutions?

Newbie

Hello, so recently i bought a ipod touch 6gen and now i cant listen to podcasts on spotify, it says something like this device cant open this link on this device? Any help or solutions?

Peter

Spotify Legend

1199 Views

2 replies

1 likes

  • 1199 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't play podcasts-Couldn't Open Link

For some reason, whenever I want to play a podcast on my ipod touch, whatever podcast I try to access, I keep getting the following message. Couldn't Open LinkSpotify can't open this type of link on this device I Have a 6th Generation Ipod touch (it'...

Newbie

For some reason, whenever I want to play a podcast on my ipod touch, whatever podcast I try to access, I keep getting the following message.   Couldn't Open Link Spotify can't open this type ...

Peter

Spotify Legend

17731 Views

30 replies

1 likes

  • 17731 Views
  • 30 replies
  • 1 likes