Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 399866 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone Xs MaxOperating SystemiOS 13.0 (Beta) My Question or IssueI have a playlist on my account that I frequently add 10-15 songs to per day. After adding a group of songs to this playlist, the next time I tap "Shuffle Pla...
Visitor
Plan Premium Country USA Device iPhone Xs Max Operating System iOS 13.0 (Beta) My Question or Issue I have a playlist on my account that I frequently add 10-15 songs to per day. ...
684 Views
0 replies
0 likes
I have Spotify premium and used to enjoy listening to my playlists when using the Nike run club app for a run in Canada. Suddenly The app is not allowing me to select my own playlists as it immediately changes back to “no music.” I’ve tried reinstall...
Newbie
I have Spotify premium and used to enjoy listening to my playlists when using the Nike run club app for a run in Canada. Suddenly The app is not allowing me to select my own playlists as it immediate...
s_9nq-ura0gkg
Casual Listener
25243 Views
12 replies
18 likes
PlanPremiumCountryAustriaDeviceiPhone XS MaxOperating SystemiOS 12.3.1Spotify Version8.5.15.681My Question or IssueHi everyone! I would really appreciate some help:The spotify app on my iPhone shows my Favorite songs that are organized by artist in a...
Visitor
Plan Premium Country Austria Device iPhone XS Max Operating System iOS 12.3.1 Spotify Version 8.5.15.681 My Question or Issue Hi everyone! I would really appreciate some help: The...
Peter
Spotify Legend
852 Views
1 replies
0 likes
How the **bleep** do i get the albums to play in order without shuffling?! Ive toggled the shuffle icon back to grey and have been researching this for a week and still cant figure it out.
Casual Listener
How the **bleep** do i get the albums to play in order without shuffling?! Ive toggled the shuffle icon back to grey and have been researching this for a week and still cant figure it out.
PatrickM1980
Casual Listener
569 Views
2 replies
0 likes
PlanFreeCountryUSADeviceiPhone 6Operating SystemiOS 12.3.1 My Question or IssueI open Spotify, go to playlists, and discover that all the playlist covers, albums, and song art are missing. I tried logging in and out, re-downloading the app, shutting ...
Regular
Plan Free Country USA Device iPhone 6 Operating System iOS 12.3.1 My Question or Issue I open Spotify, go to playlists, and discover that all the playlist covers, albums, and song ar...
anjali_shetty
Regular
861 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't figure out how to delete a queue when I want to play something new. For example, I'll...
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't...
DanifC
Composer
2062 Views
5 replies
8 likes
PlanFamily PremiumCountryUK Device(iPhone 7Operating System(iOS 12 My Question or Issue This is very odd. When my wife selects a playlist including ones she has downloaded and the first song ends it jumps to a completely different genre/country in mo...
Regular
Plan Family Premium Country UK Device (iPhone 7 Operating System (iOS 12 My Question or Issue This is very odd. When my wife selects a playlist including ones she has...
DanifC
Composer
2151 Views
9 replies
0 likes
The new update makes it incredibly difficult to listen to a variety of music in my expansive library that I have curated over many years - I can't simply see a list of artists whose music I have liked or saved offline. I found a website that has help...
Casual Listener
The new update makes it incredibly difficult to listen to a variety of music in my expansive library that I have curated over many years - I can't simply see a list of artists whose music I have like...
blkdg
Casual Listener
811 Views
2 replies
6 likes
PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 10 My Question or IssueThe alphabetical scrollbar to quickly jump to different songs/artists on the side of the screen is no longer available. This is a large inconvenience for listening to li...
Newbie
Plan Premium Country Canada Device iPhone 8 Operating System iOS 10 My Question or Issue The alphabetical scrollbar to quickly jump to different songs/artists on the side of the scre...
Vanloubbeecky
Casual Listener
3830 Views
10 replies
12 likes
Cuento con la cuenta Premium, preo desde hace algunos meses es imposible que me funcione Spotify si no estoy conectado a una red WiFi.. solo puedo escuchar la musica que he descargado. Mientras que la otra no debido a que siempre me figura "sin conex...
Newbie
Cuento con la cuenta Premium, preo desde hace algunos meses es imposible que me funcione Spotify si no estoy conectado a una red WiFi.. solo puedo escuchar la musica que he descargado. Mientras que l...
Jpgchief
Community Legend
662 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceIphone 7Operating SystemiOS 12.2 My Question or IssueNo puedo abrir la app, no la veo instalada en mi celular y cuando entro al apple store para descargarla no me aparece la opcion de download , me aparece la de Open y s...
Newbie
Plan Free/Premium Country Device Iphone 7 Operating System iOS 12.2 My Question or Issue No puedo abrir la app, no la veo instalada en mi celular y cuando entro al apple store...
Jpgchief
Community Legend
1224 Views
1 replies
0 likes
PlanFreeCountryAustraliaDevice Iphone 6 SOperating SystemiOS 12 My Question or IssueCan’t find the repeat button anywhere, its not in the top right corner when i view the currently playing songs so i can’t listen to the song i want. Please Fix. I’ve ...
Visitor
Plan Free Country Australia Device Iphone 6 S Operating System iOS 12 My Question or Issue Can’t find the repeat button anywhere, its not in the top right corner when i view the curre...
Loxer
Community Legend
737 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12 My Question or IssueSo, whenever i’m playing music, I usually just have it playing in the background. However, whenever I turn lock my phone, none of the controls on the home screen work and ...
Visitor
Plan Premium Country USA Device iPhone 6s Operating System iOS 12 My Question or Issue So, whenever i’m playing music, I usually just have it playing in the background. However, when...
Loxer
Community Legend
559 Views
1 replies
0 likes
So I've been trying to download the GiantBomb cast. Between this week and last week I have not been able to download it. Has anyone else had this problem? Its wierd because I am able to download any other podcast except the Giantbomb. And off topic b...
Casual Listener
So I've been trying to download the GiantBomb cast. Between this week and last week I have not been able to download it. Has anyone else had this problem? Its wierd because I am able to downloa...
409 Views
0 replies
0 likes
I have an extremely simple question I'd like answering: Why can't the app do what the desktop version can?(e.g. put playlists into folders)
Music Fan
I have an extremely simple question I'd like answering: Why can't the app do what the desktop version can? (e.g. put playlists into folders)
Loxer
Community Legend
551 Views
1 replies
0 likes
Since a couple of days is spotify connect very erratic, sometimes is shows up in the device list, somethime it disappears. PlanFree/PremiumCountryThe netherlands DeviceDevialet phantom Operating System(iOS 10) My Question or IssueSince a couple of da...
Casual Listener
Since a couple of days is spotify connect very erratic, sometimes is shows up in the device list, somethime it disappears. Plan Free/Premium Country The netherlands Device ...
Loxer
Community Legend
874 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm not getting notifications on my iPhone and Spotify says that everything is good on thei...
Music Fan
Plan Free/Premium Country USA Device (iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm not ge...
Loxer
Community Legend
539 Views
1 replies
0 likes
why are there always the same two titles in my queue even if i deleted them!i already uninstall the Spotify app on my iPhone, but nothing works!after every start, i start playing some music and the next titele is always the same, that‘s sad!
Visitor
why are there always the same two titles in my queue even if i deleted them! i already uninstall the Spotify app on my iPhone, but nothing works! after every start, i start playing some music and t...
Loxer
Community Legend
557 Views
1 replies
1 likes
Hi, I have 83 playlists on my Mac with the Spotify application.When I play Spotify on my iPad or iPhone all the playlists are empty. Except the "Starred" playlist. I reinstal the app, reboot the iPad and iPhone, the problem is still here.Best regards...
Newbie
Hi, I have 83 playlists on my Mac with the Spotify application. When I play Spotify on my iPad or iPhone all the playlists are empty. Except the "Starred" playlist. I reinstal the app, reboot...
Loxer
Community Legend
656 Views
1 replies
0 likes
...for bringing back the alphabetical select in the albums view on IOS. You saved my Spotify experience with that one small change!
Newbie
...for bringing back the alphabetical select in the albums view on IOS. You saved my Spotify experience with that one small change!
Jpgchief
Community Legend
408 Views
1 replies
1 likes