Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246008 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
130992 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
455723 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309746 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify works fine until I want to play audio from some other source in my car. Like say YouTube. When I start something on YouTube, Spotify stops for a second, then starts up again. Not allowing YouTube to play its audio. PlanFree/PremiumCountry Dev...
Spotify works fine until I want to play audio from some other source in my car. Like say YouTube. When I start something on YouTube, Spotify stops for a second, then starts up again. Not allowing You...
593 Views
0 replies
0 likes
PlanFreeCountryUSDeviceiPhone SEOperating System(iOS 12) My Question or IssueRecently my Spotify app has been glitching when I try to play music with my iPhone connected to a speaker by Bluetooth or AUX cord. It wil play music on the external speaker...
Plan Free Country US Device iPhone SE Operating System (iOS 12) My Question or Issue Recently my Spotify app has been glitching when I try to play music with my iPhone connected to a...
Newbie
4122 Views
2 replies
1 likes
PlanPremiumDevice(iPhone XS MAX)Operating System(iOS 12.) Hi, I have recently started using Spotify with my airpods and there is a behaving that is different then default airpods behaviour. Apple officially says: "AirPods also pause and resume playba...
Plan Premium Device (iPhone XS MAX) Operating System (iOS 12.) Hi, I have recently started using Spotify with my airpods and there is a behaving that is different then ...
632 Views
0 replies
0 likes
PlanPremiumCountryAUSDeviceIPhone X Operating SystemiOS 12.4 upon updating the app on my phone the app now keeps crashing every time I try to skip songs. I have tried turning off the phone, updating the app, deleting the app and reloading. The app se...
Plan Premium Country AUS Device IPhone X Operating System iOS 12.4 upon updating the app on my phone the app now keeps crashing every time I try to skip songs. I have tr...
Casual Listener
3550 Views
11 replies
3 likes
My Question or IssueWhat's the easiest way to be able to play "local files" that reside on my desktop device on my mobile? After bringing them in to the desktop Spotify client as a playlist I'm able to play them there, and the playlist appears on my ...
My Question or Issue What's the easiest way to be able to play "local files" that reside on my desktop device on my mobile? After bringing them in to the desktop Spotify client as a playlist I'm abl...
Spotify Legend
737 Views
1 replies
0 likes
I was trying to remove a library track from my iPhone, and then iPad, but neither worked.
I was trying to remove a library track from my iPhone, and then iPad, but neither worked.
Spotify Legend
551 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 6S)Operating System(iOS 10 My Question or IssueHeruntergeladene Titel (Musik) können offline trotz Premium- Mitgliedschaft nicht abgespielt werden. Bei heruntergeladenen Podcasts funktioniert allerdings auch off...
Plan Premium Country Germany Device (iPhone 6S) Operating System (iOS 10 My Question or Issue Heruntergeladene Titel (Musik) können offline trotz Premium- Mitgliedschaft nich...
Spotify Legend
36836 Views
1 replies
0 likes
I have a Premium for family account. When my wife is at home listening to spotify via the Ipad I can see it on my Iphone. But when I step in my car at work and connect my Iphone via bluetooth with the carkit, my Iphone is taking over spotify. So sudd...
I have a Premium for family account. When my wife is at home listening to spotify via the Ipad I can see it on my Iphone. But when I step in my car at work and connect my Iphone via bluetooth with th...
485 Views
0 replies
0 likes
Hi, I am a Spotify free user that’s been using this app for a long time, and I have one problem. Why on earth did you make it so there’s shuffle play on IOS ONLY? On pc/tablet I can play anything, so why does iPhone suck, it makes no sense at all, an...
Hi, I am a Spotify free user that’s been using this app for a long time, and I have one problem. Why on earth did you make it so there’s shuffle play on IOS ONLY? On pc/tablet I can play anything, so...
554 Views
0 replies
1 likes
I download a radio station in the morning. In the afternoon the radio updates and so the tracks are no longer downloaded. What do I do about that?
I download a radio station in the morning. In the afternoon the radio updates and so the tracks are no longer downloaded. What do I do about that?
394 Views
0 replies
0 likes
PlanPremiumCountryUk Device(iPhone X)Operating System(iOS 12) My Question or IssueI'm on a road trip through Europe and downloaded a lot of songs on Spotify so that I don't have to stream from roaming mobile data. It worked fine for two weeks but tod...
Plan Premium Country Uk Device (iPhone X) Operating System (iOS 12) My Question or Issue I'm on a road trip through Europe and downloaded a lot of songs on Spotify so...
Spotify Star
789 Views
1 replies
0 likes
When I hit "Your Library" in bottom right the options that appear at the top of the page are Playlists, Artists and Albums. The Songs option no longer appears. Also when I try to add a song to a playlist "Recommended Songs' comes up Instead of my son...
When I hit "Your Library" in bottom right the options that appear at the top of the page are Playlists, Artists and Albums. The Songs option no longer appears. Also when I try to add a song to a play...
Community Legend
516 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone Xs My Question or Issue:What is up with the new library? It’s terrible. 75% of my saves songs are gone and my library is 25% of what it was before. I can’t also can’t save new song unless I add them to a personal pla...
Plan Premium Country USA Device iPhone Xs My Question or Issue: What is up with the new library? It’s terrible. 75% of my saves songs are gone and my library is 25% o...
Community Legend
707 Views
1 replies
2 likes
On ios mobile (latest), if you use the [...] on an entry in a Playlist and select "Remove from this Playlist" it does NOT remove that entry from the Playlist. Instead, it removes the first instance of the song anywhere in the Playlist! I just ruined ...
On ios mobile (latest), if you use the [...] on an entry in a Playlist and select "Remove from this Playlist" it does NOT remove that entry from the Playlist. Instead, it removes the first instance o...
413 Views
0 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone XR)Operating System(iOS 12.4.1 So uploaded a few songs to Instagram stories from Spotify few days ago. Songs did share to my stories and opened in Spotify but won’t direct you to the song just takes me to my home...
Plan Premium Country Canada Device (iPhone XR) Operating System (iOS 12.4.1 So uploaded a few songs to Instagram stories from Spotify few days ago. Songs did share to my stori...
682 Views
0 replies
0 likes
I listen on an iphone and have a premium membership. I've subscribed to several podcasts. Several of them, when I go to my list of podcast episodes, have episodes that disappear and no longer are in my list of unplayed episodes. How can I stop this a...
I listen on an iphone and have a premium membership. I've subscribed to several podcasts. Several of them, when I go to my list of podcast episodes, have episodes that disappear and no...
585 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 6 My Question or IssueI primarily listen to music by artist and by playlist.Before the latest update, I could scroll through all the artists which I have saved music from easily. I could browse through everything in m...
Plan Premium Country US Device iPhone 6 My Question or Issue I primarily listen to music by artist and by playlist. Before the latest update, I could scroll through all the artists wh...
Casual Listener
7764 Views
4 replies
48 likes
I have a 2010 F150 and use Spotify via USB from my iPhone. Pauses when I skip songs, or when changes songs. Works flawlessly via Bluetooth or on other cars. Recently occurred over last 3 weeks. Might be issue with Sync?
I have a 2010 F150 and use Spotify via USB from my iPhone. Pauses when I skip songs, or when changes songs. Works flawlessly via Bluetooth or on other cars. Recently occurred over last 3 weeks. Might...
Visitor
897 Views
1 replies
2 likes
PlanPremiumCountryUSDeviceiPhone XS/XROperating SystemiOS 12/13Head Unit - CM644UL My Question or IssueWe are running into an issue where track display on Bluetooth only works for the first track. Subsequent tracks do not update the display. I tested...
Plan Premium Country US Device iPhone XS/XR Operating System iOS 12/13 Head Unit - CM644UL My Question or Issue We are running into an issue where track display on Bluetooth o...
Casual Listener
1560 Views
2 replies
0 likes
I’m using Spotify premium on an iPhone 8plus with all the updates, up to date. My suggested songs will not suggest me songs based off of my playlist. Instead it’s showing me songs based of the only two song on my playlist of 300+, that I don’t listen...
I’m using Spotify premium on an iPhone 8plus with all the updates, up to date. My suggested songs will not suggest me songs based off of my playlist. Instead it’s showing me songs based of the only t...
Spotify Legend
688 Views
1 replies
0 likes
