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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80676 Views
  • 19 replies
  • 37 likes
  • 80676 Views
  • 19 replies
  • 37 likes

Podcast do not continue playing where it stop after broadcasting to google Home

PlanPremiumCountry USA DeviceIphone XROperating SystemiOS 12.2App version 8.5.1.1085My Question or Issue There is something that is annoying me everytime when I play a podcast.If I am at home, I like to broadcast to my google home and let it playing ...

  • Newbie
  • Plan Premium Country USA   Device Iphone XR Operating System iOS 12.2 App version 8.5.1.1085 My Question or Issue   There is something that is annoying me everytime when I play...
  • DeMantis
  • Casual Listener
  • 1482 Views
  • 1 replies
  • 2 likes
  • podcast googlehome
  • 1482 Views
  • 1 replies
  • 2 likes

Lyrics problem with iPad

I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 month ago, feel like spotify never really care about th...

  • Casual Listener
  • I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 mont...
  • DanifC
  • Composer
  • 5160 Views
  • 3 replies
  • 2 likes
  • 5160 Views
  • 3 replies
  • 2 likes

Alphabetical scroll bar

Hello,A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is just because I don't have enough tracks in my library, o...

  • Casual Listener
  • Hello, A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is jus...
  • Blistic_1
  • Newbie
  • 1331 Views
  • 6 replies
  • 3 likes
  • 1331 Views
  • 6 replies
  • 3 likes

Song Queue Display Issue

This issue pertains to Spotify build version 8.5.15.681 for iOS. When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of text groups displayed is for n-1 songs. If I had to guess th...

2F781D1D-D589-4C5C-87AB-26DAC90CA76B.png
  • Visitor
  • This issue pertains to Spotify build version 8.5.15.681 for iOS.   When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of ...
  • 667 Views
  • 0 replies
  • 0 likes
  • 8.5.15.681
    bug
    Detailed
    iOS
    queue
  • 667 Views
  • 0 replies
  • 0 likes

Solved!! Impossible to download my playlist

PlanPremiumCountryUSDeviceiPhone XrOperating SystemiOS 12 and 13 My Question or IssueHi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist but i've got a problem ! When I leave the application or when the iPhone shut ...

  • Casual Listener
  • Plan Premium Country US Device iPhone Xr Operating System iOS 12 and 13   My Question or Issue Hi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist bu...
  • DanifC
  • Composer
  • 876 Views
  • 4 replies
  • 0 likes
  • 876 Views
  • 4 replies
  • 0 likes

Solved!! Don't play this song / artist missing on premium

Hi. After switching to premium, I've lost the functionality "stop playing this artist" on this account.This will force me to switch back to free, as it makes bad experience of really unwanted artists being pushed to discover weekly, etc. DeviceiPhone...

  • Casual Listener
  • Hi.   After switching to premium, I've lost the functionality "stop playing this artist" on this account. This will force me to switch back to free, as it makes bad experience of really unwan...
  • Jesaul
  • Casual Listener
  • 3349 Views
  • 2 replies
  • 2 likes
  • 3349 Views
  • 2 replies
  • 2 likes

Missing list of artists

Hello My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mood and moment" with a "Go to Browse" button. Nothing appears...

  • Newbie
  • Hello   My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mo...
  • philipollas
  • Visitor
  • 2317 Views
  • 12 replies
  • 2 likes
  • 2317 Views
  • 12 replies
  • 2 likes

Unliked songs not excluded from My Albums

Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded. I have noticed this since 3/15, but I think it may have started earlier than that and I just hadn’t b...

  • Casual Listener
  • Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded.  I have noticed this since 3/15, but I think ...
  • Nolan93
  • Casual Listener
  • 1193 Views
  • 2 replies
  • 3 likes
  • 1193 Views
  • 2 replies
  • 3 likes

June Update Is Awful

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueJust wanted to pile on to the June Update posts, in case Spotify counts them in some sort of metric. It seems like the Spotify team crafted the perfect way to c...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Note 8 Operating System Android Oreo   My Question or Issue Just wanted to pile on to the June Update posts, in case Spotify counts them in some...
  • spencerbrawn
  • Regular
  • 1431 Views
  • 5 replies
  • 12 likes
  • 1431 Views
  • 5 replies
  • 12 likes

Solved!!Superuser Contribution Recently Played artists and albums no longer work in offline mode

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueStarting yesterday or so (3/21/18), picking downloaded artists and albums from the "Recently Played" section while in offline mode (or without an Interne...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue Starting yesterday or so (3/21/18), picking downloaded artists and albums fro...
  • Peter
  • Spotify Legend
  • 1692 Views
  • 3 replies
  • 2 likes
  • 1692 Views
  • 3 replies
  • 2 likes

Solved!! Changes to a random song

Every time I’m listening a songs it changes to a random one which is not even downloaded or in any of my playlists. I’ve changed my password for threes times already, login out in every device, reinstalled the app but nothing seems to work. I don’t k...

  • Casual Listener
  • Every time I’m listening a songs it changes to a random one which is not even downloaded or in any of my playlists. I’ve changed my password for threes times already, login out in every device, reins...
  • Billy-J
  • Spotify Star
  • 902 Views
  • 3 replies
  • 0 likes
  • 902 Views
  • 3 replies
  • 0 likes

spotify app wont open if no internet connection

Plan premiumFree/PremiumCountry sweden Device iphone 5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehey, I have a problem with the app on an Iphone 5. As long as I have ...

  • Regular
  • Plan premium Free/Premium Country sweden   Device iphone 5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...
  • Pleasehelpmej
  • Regular
  • 1166 Views
  • 12 replies
  • 0 likes
  • 1166 Views
  • 12 replies
  • 0 likes

Some songs on a local files album have album art, some aren't

Hey. So recently, I downloaded an album that wasn't on Spotify and imported it onto Spotify (via. Local Files). However, after importing it, I realized that the album art showed on the desktop, but it failed to show on my phone. After some fiddling a...

  • Casual Listener
  •   Hey. So recently, I downloaded an album that wasn't on Spotify and imported it onto Spotify (via. Local Files). However, after importing it, I realized that the album art showed on the deskto...
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

Force Spotify to open with default playback device?

PlanPremiumCountryUSADeviceiPhone 6PlusOperating SystemiOS 12 My Question or IssueI frequently use Spotify with connected speakers in my home. Then, I open it again the next day to listen on my mobile device. Here's the problem: Spotify always opens ...

  • Visitor
  • Plan Premium Country USA Device iPhone 6Plus Operating System iOS 12   My Question or Issue I frequently use Spotify with connected speakers in my home. Then, I open it again the next ...
  • 436 Views
  • 0 replies
  • 2 likes
  • 436 Views
  • 0 replies
  • 2 likes

Now Playing screen crashes in CarPlay

PlanPremiumCountryUSA DeviceiPhone XSOperating SystemiOS 13 Beta 3 My Question or Issue In the CarPlay app, the "Now Playing" screen crashes when you click it in iOS 13 Beta 3. Happens every time and did not happen before Beta 3. Unclear if this is a...

  • Visitor
  • Plan Premium Country USA   Device iPhone XS Operating System iOS 13 Beta 3   My Question or Issue   In the CarPlay app, the "Now Playing"  screen crashes when you clic...
  • 640 Views
  • 0 replies
  • 0 likes
  • 640 Views
  • 0 replies
  • 0 likes

My Spotify randomly started playing this morning at 8:30 am. Is this a bug?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Aussiemusicfan
  • Music Fan
  • 1416 Views
  • 2 replies
  • 0 likes
  • 1416 Views
  • 2 replies
  • 0 likes

Saved Songs & Download Function Change

Hello,As many others have noticed, the functionality when downloding songs has changed and its horribly painful and I am in strong favours for it to be changed back. Previously, you could automatically like a song by selecting (+) and it would automa...

  • Casual Listener
  • Hello, As many others have noticed, the functionality when downloding songs has changed and its horribly painful and I am in strong favours for it to be changed back.   Previously, you could ...
  • Scotti8
  • Casual Listener
  • 3034 Views
  • 1 replies
  • 5 likes
  • Download error
    liked songs
    Offline Access
  • 3034 Views
  • 1 replies
  • 5 likes

Solved!! Some albums/songs wont play on my new phone

PlanPremiumCountryNetherlands DeviceiPhone xr My Question or IssueI received my new phone last Tuesday. I tried to sync all the songs again that I made available 'offline' on my new phone. But I found out that some songs wont play anymore on my phone...

  • Casual Listener
  •   Plan Premium Country Netherlands   Device iPhone xr   My Question or Issue I received my new phone last Tuesday. I tried to sync all the songs again that I made available '...
  • badumtss
  • Composer
  • 1646 Views
  • 3 replies
  • 0 likes
  • iphone xr
    missing songs
  • 1646 Views
  • 3 replies
  • 0 likes

Playback on Apple Watch

I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is playing, or allow me to skip tracks, or change the pla...

  • Casual Listener
  • I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is pla...
  • Mbourey
  • Casual Listener
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

New UI has deleted 90% of my saved artists and replaced them with recommendations. Terrible update.

PlanPremiumCountry- USA DeviceLG K20 plusOperating SystemAndroid My Question or Issue I recently was given the new updated UI without asking for it. The update has totally ruined my experience on Spotify. It is a classic example of graphic designers ...

  • Casual Listener
  • Plan Premium Country- USA   Device LG K20 plus Operating System Android   My Question or Issue   I recently was given the new updated UI without asking for it. The update ha...
  • eipe
  • Visitor
  • 1461 Views
  • 4 replies
  • 15 likes
  • 1461 Views
  • 4 replies
  • 15 likes