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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232131 Views

27 replies

5 likes

  • 232131 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113653 Views

116 replies

13 likes

Other
  • 113653 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2236 Views

0 replies

0 likes

iOS
  • 2236 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303730 Views

61 replies

16 likes

  • 303730 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129527 Views

19 replies

38 likes

  • 129527 Views
  • 19 replies
  • 38 likes

Player play outside playlist

PlanPremiumCountryPhilippinesDeviceiphone 6s plusOperating Systemios 12.4 My Question or IssueI have a playlist. Lets say inside the playlist, all track is all about Avicii. the problem begins after playing 1 song, spotify then randomly jumps playing...

Regular

Plan Premium Country Philippines Device iphone 6s plus Operating System ios 12.4   My Question or Issue I have a playlist. Lets say inside the playlist, all track is all about Avicii. ...

malcolve

Regular

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

Spotify for Artists App Not Showing Real-Time Stats

PlanFreeCountryTurkeyDeviceIphone 6sOperating System(iOS 12.4) My Question or Issue Hello everyone! I'm not sure if I've opened the thread in the right category. My problem is I read that in Spotify for Artists app the stats are updated in 1.5 second...

Visitor

  Plan Free Country Turkey Device Iphone 6s Operating System (iOS 12.4)   My Question or Issue   Hello everyone! I'm not sure if I've opened the thread in the right categor...

Luan

Spotify Star

8173 Views

1 replies

1 likes

  • 8173 Views
  • 1 replies
  • 1 likes

Daily Mix issue still unsolved!

PlanFreeCountry Device(iPhone 6S )Operating System(iOS 12.0.1) My Question or IssueThis ongoing issue has kept mefrustrated for quite some time. daily mix is or I should say WASmy favorit feature in spotify. unfortunatly in recent monthsit will NOT u...

Roadie

Plan Free Country   Device (iPhone 6S ) Operating System (iOS 12.0.1)   My Question or Issue This ongoing issue has kept me frustrated for quite some time.   daily mix is ...

Emilia_8

Community Legend

1715 Views

4 replies

0 likes

  • 1715 Views
  • 4 replies
  • 0 likes

Songs are not playing when offline even though Downloaded.

PremiumCountryMaltaDeviceiPhone 7+ Operating SystemiOS 12My Question or IssueSo I downloaded some playlists which I like but when I use them offline some songs dont load, they just stay at 0:00. I have been using spotify premium for a while now and t...

Visitor

Premium Country Malta Device iPhone 7+   Operating System iOS 12 My Question or Issue So I downloaded some playlists which I like but when I use them offline some songs dont load, t...

Loxer

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Solved!! offline scrobbling

I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Casual Listener

I'm having trouble offline scrobbling with mobile.  The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Billy-J

Spotify Star

2771 Views

3 replies

0 likes

  • 2771 Views
  • 3 replies
  • 0 likes

Daily Mix not adding songs as playing

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't autoload as I listen. When using the web player I can only l...

Visitor

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player.   I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't ...

zipoxtra

Roadie

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

ipod touch loads Spotify but won't play music

PlanFreeCountry--US Device(iPod touch 4th gen)Operating System(iOS 6.1.6) My Question or IssueI want to use this ipod for spotify only. I deleted everything else on the ipod. It is fully updated. Spotify will open, load playlists, will retrieve a son...

Newbie

Plan Free Country--US   Device (iPod touch 4th gen) Operating System (iOS 6.1.6)   My Question or Issue I want to use this ipod for spotify only. I deleted everything else on the ...

Billy-J

Spotify Star

1868 Views

1 replies

0 likes

  • 1868 Views
  • 1 replies
  • 0 likes

Playlists: first song is played, then random unknown numbers

Premium version Netherlands Device(iPhone 6+ and iPhone X)Operating System(On 6+: iOS 12.4) My Question or IssueWhen I use Shuffle or tap one of the songs in one of my playlists, Spotify will play only the first song from my playlist and after that i...

Casual Listener

Premium version  Netherlands    Device (iPhone 6+ and iPhone X) Operating System (On 6+: iOS 12.4)   My Question or Issue When I use Shuffle or tap one of the songs in on...

Ertje1959

Casual Listener

1335 Views

3 replies

1 likes

  • 1335 Views
  • 3 replies
  • 1 likes

Changing playlist from Brazil to American music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

726 Views

1 replies

0 likes

Changing music selection to American music
  • 726 Views
  • 1 replies
  • 0 likes

Offline music

Spoiler (Highlight to read)So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downlo...

Visitor

So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even th...

Loxer

Community Legend

625 Views

1 replies

0 likes

offline music
  • 625 Views
  • 1 replies
  • 0 likes

iphone 7plus cannot log on to app

Plan-PremiumCountry-USDevice-iPhone 8plusOperating System-iOS 11.2.2 My Question or IssueI had a free subscription and was added to a premium family plan. Disconnected my facebook link and used a fresh install of spotify. Now I get the "something wen...

Casual Listener

Plan-Premium Country-US Device-iPhone 8plus Operating System-iOS 11.2.2   My Question or Issue I had a free subscription and was added to a premium family plan.  Disconnected my faceb...

Noah

Community Legend

1108 Views

3 replies

0 likes

  • 1108 Views
  • 3 replies
  • 0 likes

Solved!! The app keeps crushing

PlanPremiumCountry United States Deviceiphone 7plus My Question or IssueHi when I open my spotify app, it shows home for about 3 seconds then just closes.I thought I should try uninstall and reinstall, but I don't want to delete my downloaded songs.P...

Casual Listener

Plan Premium Country United States   Device iphone 7plus   My Question or Issue Hi when I open my spotify app, it shows home for about 3 seconds then just closes. I thought I shoul...

yas-t

Casual Listener

1913 Views

4 replies

0 likes

  • 1913 Views
  • 4 replies
  • 0 likes

Some songs aren’t playing on iPhone

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished.PlanPremiumCountryCalifornia Device(iPhone 7 Plus)Operating System(iOS 12.3.1) Issue

Casual Listener

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished. Plan Premium Country California  Device...

Billy-J

Spotify Star

1440 Views

5 replies

0 likes

  • 1440 Views
  • 5 replies
  • 0 likes

Local files' quality lower when played on Iphone with Bluetooth

I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't happen when I plug headphones into the audio jack,...

Visitor

I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't...

MrMeowPuss

Visitor

1412 Views

1 replies

0 likes

bluetooth
iphone
local files
  • 1412 Views
  • 1 replies
  • 0 likes

Already signed in on new phone?

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI got a new iPhone and did not restore my info and things from iCloud (but did sign into my Apple ID). I downloaded the Spotify app and clicked on it and was already signed i...

Visitor

  Plan Premium Country   Device iPhone 8 Operating System iOS 10   My Question or Issue I got a new iPhone and did not restore my info and things from iCloud (but did sign i...

Loxer

Community Legend

2475 Views

1 replies

0 likes

  • 2475 Views
  • 1 replies
  • 0 likes

Pause automatically

My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past six days. PlanPremiumCountryInduaDevice(iPhone 5s) (iOS 10, Android Oreo, Windows 10,etc.) My ...

Newbie

My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past six days.  Plan Premium Country In...

Loxer

Community Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Unable to play shared private playlists...

PlanFree/PremiumCountryUSADeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I am experiencing a problem with Spotify, it is not wanting to play shared private playlists I have access to. What happens is ...

Visitor

Plan Free/Premium Country USA Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,   I am experiencing a problem with Spot...

Loxer

Community Legend

687 Views

1 replies

0 likes

private playlists
  • 687 Views
  • 1 replies
  • 0 likes

Recently played music not syncing across devices

It's been a few days since my music isn't syncing across my iPhone and iPad.Before, if I was listening to a station on my phone, I could easily resume it on my iPad. Was this feature removed? Or how can I activate it again? HELP! Plan: PremiumCountry...

Casual Listener

It's been a few days since my music isn't syncing across my iPhone and iPad. Before, if I was listening to a station on my phone, I could easily resume it on my iPad. Was this feature removed? Or ho...

Sizemore

Casual Listener

3880 Views

6 replies

1 likes

  • 3880 Views
  • 6 replies
  • 1 likes

Comedy genre

The comedy genre has changed not sure if it’s just me.when clicking on the comedy genre it used to be sorted firstly by all different comedians with pictures of them so you could choose a comedian you wanted to hear and listen to then look through al...

Newbie

The comedy genre has changed not sure if it’s just me. when clicking on the comedy genre it used to be sorted firstly by all different comedians with pictures of them so you could choose a comedian ...

Loxer

Community Legend

1203 Views

1 replies

0 likes

  • 1203 Views
  • 1 replies
  • 0 likes

IPad stops playing

Hello Folks...Something strange occurs since a month. When I go to bed I always take my iPad with me to hear Podcasts. Absolutely no Problem for years!Now, Spotify stops Playing randomly, sometimes once, more often 3-4 times.When I connect the iPad v...

Regular

Hello Folks... Something strange occurs since a  month. When I go to bed I always take my iPad with me to hear Podcasts. Absolutely no Problem for years! Now, Spotify stops Playing randomly, s...

Loxer

Community Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes