Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80676 Views
19 replies
37 likes

80676 Views
19 replies
37 likes

Podcast do not continue playing where it stop after broadcasting to google Home

PlanPremiumCountry USA DeviceIphone XROperating SystemiOS 12.2App version 8.5.1.1085My Question or Issue There is something that is annoying me everytime when I play a podcast.If I am at home, I like to broadcast to my google home and let it playing ...

krlosrb
Newbie
Plan Premium Country USA Device Iphone XR Operating System iOS 12.2 App version 8.5.1.1085 My Question or Issue There is something that is annoying me everytime when I play...
2019-04-24 5:18:42 PM
2019-07-24 10:43:28 PM
DeMantis
Casual Listener
1482 Views
1 replies
2 likes
podcast googlehome

1482 Views
1 replies
2 likes

Lyrics problem with iPad

I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 month ago, feel like spotify never really care about th...

dravil29
Casual Listener
I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 mont...
2019-07-03 6:43:24 AM
2019-07-24 6:58:10 PM
DanifC
Composer
5160 Views
3 replies
2 likes

5160 Views
3 replies
2 likes

Alphabetical scroll bar

Hello,A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is just because I don't have enough tracks in my library, o...

Wynian
Casual Listener
Hello, A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is jus...
2019-06-13 3:28:32 PM
2019-07-24 9:38:33 AM
Blistic_1
Newbie
1331 Views
6 replies
3 likes

1331 Views
6 replies
3 likes

Song Queue Display Issue

This issue pertains to Spotify build version 8.5.15.681 for iOS. When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of text groups displayed is for n-1 songs. If I had to guess th...

wtoll
Visitor
This issue pertains to Spotify build version 8.5.15.681 for iOS. When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of ...
2019-07-24 5:17:43 AM
667 Views
0 replies
0 likes
8.5.15.681
bug
Detailed
iOS
queue

667 Views
0 replies
0 likes

Solved!! Impossible to download my playlist

PlanPremiumCountryUSDeviceiPhone XrOperating SystemiOS 12 and 13 My Question or IssueHi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist but i've got a problem ! When I leave the application or when the iPhone shut ...

maklesim
Casual Listener
Plan Premium Country US Device iPhone Xr Operating System iOS 12 and 13 My Question or Issue Hi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist bu...
2019-07-23 1:54:42 PM
2019-07-23 10:33:45 PM
DanifC
Composer
876 Views
4 replies
0 likes

876 Views
4 replies
0 likes

Solved!! Don't play this song / artist missing on premium

Hi. After switching to premium, I've lost the functionality "stop playing this artist" on this account.This will force me to switch back to free, as it makes bad experience of really unwanted artists being pushed to discover weekly, etc. DeviceiPhone...

Jesaul
Casual Listener
Hi. After switching to premium, I've lost the functionality "stop playing this artist" on this account. This will force me to switch back to free, as it makes bad experience of really unwan...
2019-01-03 11:09:23 AM
2019-07-23 9:57:58 PM
Jesaul
Casual Listener
3349 Views
2 replies
2 likes

3349 Views
2 replies
2 likes

Missing list of artists

Hello My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mood and moment" with a "Go to Browse" button. Nothing appears...

Mike_00
Newbie
Hello My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mo...
2019-07-01 9:13:48 PM
2019-07-23 7:08:11 PM
philipollas
Visitor
2317 Views
12 replies
2 likes

2317 Views
12 replies
2 likes

Unliked songs not excluded from My Albums

Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded. I have noticed this since 3/15, but I think it may have started earlier than that and I just hadn’t b...

Gallivan61
Casual Listener
Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded. I have noticed this since 3/15, but I think ...
2019-03-17 7:25:57 AM
2019-07-23 6:21:17 PM
Nolan93
Casual Listener
1193 Views
2 replies
3 likes

1193 Views
2 replies
3 likes

June Update Is Awful

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueJust wanted to pile on to the June Update posts, in case Spotify counts them in some sort of metric. It seems like the Spotify team crafted the perfect way to c...

seanrm92
Casual Listener
Plan Premium Country USA Device Samsung Note 8 Operating System Android Oreo My Question or Issue Just wanted to pile on to the June Update posts, in case Spotify counts them in some...
2019-06-20 6:50:04 PM
2019-07-23 6:17:24 PM
spencerbrawn
Regular
1431 Views
5 replies
12 likes

1431 Views
5 replies
12 likes

Solved!!Superuser Contribution Recently Played artists and albums no longer work in offline mode

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueStarting yesterday or so (3/21/18), picking downloaded artists and albums from the "Recently Played" section while in offline mode (or without an Interne...

kirkbushman
Casual Listener
Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.1.4 My Question or Issue Starting yesterday or so (3/21/18), picking downloaded artists and albums fro...
2019-03-23 5:36:17 AM
2019-07-23 12:25:29 PM
Peter
Spotify Legend
1692 Views
3 replies
2 likes

1692 Views
3 replies
2 likes

Solved!! Changes to a random song

Every time I’m listening a songs it changes to a random one which is not even downloaded or in any of my playlists. I’ve changed my password for threes times already, login out in every device, reinstalled the app but nothing seems to work. I don’t k...

camila2905
Casual Listener
Every time I’m listening a songs it changes to a random one which is not even downloaded or in any of my playlists. I’ve changed my password for threes times already, login out in every device, reins...
2019-07-22 11:42:08 PM
2019-07-23 4:22:44 AM
Billy-J
Spotify Star
902 Views
3 replies
0 likes

902 Views
3 replies
0 likes

spotify app wont open if no internet connection

Plan premiumFree/PremiumCountry sweden Device iphone 5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehey, I have a problem with the app on an Iphone 5. As long as I have ...

Pleasehelpmej
Regular
Plan premium Free/Premium Country sweden Device iphone 5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Qu...
2019-07-22 11:16:27 AM
2019-07-22 9:36:41 PM
Pleasehelpmej
Regular
1166 Views
12 replies
0 likes

1166 Views
12 replies
0 likes

Some songs on a local files album have album art, some aren't

Hey. So recently, I downloaded an album that wasn't on Spotify and imported it onto Spotify (via. Local Files). However, after importing it, I realized that the album art showed on the desktop, but it failed to show on my phone. After some fiddling a...

megadude1234
Casual Listener
Hey. So recently, I downloaded an album that wasn't on Spotify and imported it onto Spotify (via. Local Files). However, after importing it, I realized that the album art showed on the deskto...
2019-07-22 5:53:40 PM
400 Views
0 replies
0 likes

400 Views
0 replies
0 likes

Force Spotify to open with default playback device?

PlanPremiumCountryUSADeviceiPhone 6PlusOperating SystemiOS 12 My Question or IssueI frequently use Spotify with connected speakers in my home. Then, I open it again the next day to listen on my mobile device. Here's the problem: Spotify always opens ...

RiverCityMusic
Visitor
Plan Premium Country USA Device iPhone 6Plus Operating System iOS 12 My Question or Issue I frequently use Spotify with connected speakers in my home. Then, I open it again the next ...
2019-07-22 5:06:27 PM
436 Views
0 replies
2 likes

436 Views
0 replies
2 likes

Now Playing screen crashes in CarPlay

PlanPremiumCountryUSA DeviceiPhone XSOperating SystemiOS 13 Beta 3 My Question or Issue In the CarPlay app, the "Now Playing" screen crashes when you click it in iOS 13 Beta 3. Happens every time and did not happen before Beta 3. Unclear if this is a...

jdarthur
Visitor
Plan Premium Country USA Device iPhone XS Operating System iOS 13 Beta 3 My Question or Issue In the CarPlay app, the "Now Playing" screen crashes when you clic...
2019-07-22 3:54:54 PM
640 Views
0 replies
0 likes

640 Views
0 replies
0 likes

My Spotify randomly started playing this morning at 8:30 am. Is this a bug?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

siamesechin
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-19 4:29:13 PM
2019-07-22 3:08:26 PM
Aussiemusicfan
Music Fan
1416 Views
2 replies
0 likes

1416 Views
2 replies
0 likes

Saved Songs & Download Function Change

Hello,As many others have noticed, the functionality when downloding songs has changed and its horribly painful and I am in strong favours for it to be changed back. Previously, you could automatically like a song by selecting (+) and it would automa...

russ_stein
Casual Listener
Hello, As many others have noticed, the functionality when downloding songs has changed and its horribly painful and I am in strong favours for it to be changed back. Previously, you could ...
2019-06-27 1:10:19 PM
2019-07-22 1:14:32 AM
Scotti8
Casual Listener
3034 Views
1 replies
5 likes
Download error
liked songs
Offline Access

3034 Views
1 replies
5 likes

Solved!! Some albums/songs wont play on my new phone

PlanPremiumCountryNetherlands DeviceiPhone xr My Question or IssueI received my new phone last Tuesday. I tried to sync all the songs again that I made available 'offline' on my new phone. But I found out that some songs wont play anymore on my phone...

Frankeelicious
Casual Listener
Plan Premium Country Netherlands Device iPhone xr My Question or Issue I received my new phone last Tuesday. I tried to sync all the songs again that I made available '...
2019-07-20 2:06:20 PM
2019-07-21 12:42:43 AM
badumtss
Composer
1646 Views
3 replies
0 likes
iphone xr
missing songs

1646 Views
3 replies
0 likes

Playback on Apple Watch

I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is playing, or allow me to skip tracks, or change the pla...

Mbourey
Casual Listener
I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is pla...
2019-07-21 6:39:31 PM
2019-07-21 11:28:14 PM
Mbourey
Casual Listener
591 Views
1 replies
0 likes

591 Views
1 replies
0 likes

New UI has deleted 90% of my saved artists and replaced them with recommendations. Terrible update.

PlanPremiumCountry- USA DeviceLG K20 plusOperating SystemAndroid My Question or Issue I recently was given the new updated UI without asking for it. The update has totally ruined my experience on Spotify. It is a classic example of graphic designers ...

jwhiting360
Casual Listener
Plan Premium Country- USA Device LG K20 plus Operating System Android My Question or Issue I recently was given the new updated UI without asking for it. The update ha...
2019-06-27 4:02:43 PM
2019-07-21 4:12:19 PM
eipe
Visitor
1461 Views
4 replies
15 likes

1461 Views
4 replies
15 likes

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