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Who Me Too'd this topic

Cancelled Premium, still got charged

Hi,

 

I signed up for the three months Premium, and then cancelled my subscription last month (March 1, to be exact). However, I still got charged USD 9.99 for the premium account today. I'm wondering why this happened. I had to go into my account and follow the steps to cancel the subscription all over again. Any idea why this happened?

Who Me Too'd this topic