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Who Me Too'd this topic

Premium for family code not working

Hi there,

 

My premium for family code does not work, when I try to redeem the code I get the following message:

 

"Unfortunately this Premium code does not seem to be valid. Try again or contact customer service."

 

I also cannot accept the invitation sent to me in my email inbox, the "ACCEPT INVITATION" text is greyed out and is not a hyperlink.

 

Thanks

Who Me Too'd this topic