Hi there, 

I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. however this is no longer working.

When I go to settings > playback, and select "remote" I get the message "Unable to start spotify. Connect to Bluetooth to start listening." The playback setting is therefore stuck on "stream on WiFi." 

I've attempted restarting both devices several times, uninstalling and reinstalling spotify on both devices, toggling Bluetooth on and off, and turning off WiFi on my gear fit, but nothing has worked - I continue getting the same message making spotify on the Gear Fit completely unusable. 

Are there any solutions for this issue?

Thanks in advance! 🙂

Dan

Plan

Premium

Country

Australia

Device

Samsung Galaxy S8 + Samsung Gear Fit 2 Pro

Operating System

Android 8.0 Oreo