Hi all,
The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the songs to repeat/shuffle. Here is an example of one of the artists that is playing randomly:
https://open.spotify.com/artist/5dngqKLlcCTKxk0FClkblg?si=Y1FecX8hTk-BHfpUkpDmjA
As you can tell, it's some AI generated slop - I think this artist is trying to generate fake (but real) streams by using real accounts to auto play music. Here is a list of things I have completed multiple times the past few days:
- Logged out of all devices using the option in settings
- Changed my account password
- Changed my email password
- Ensured no one is remotely accessing my PC by checking current users and only one has access which is myself
- Did a re-install of the Spotify app
- Contacted support who said no one suspicious is on my account
- Ran multiple malware scans using MalwareBytes and Windows Security which showed nothing out of the ordinary
After monitoring, I noticed that the music is playing directly from my own PC, and NOT from another persons device - so when the music starts playing, its from my own PC. Additionally, I didn't receive any mails from Spotify or from my email provider alerting me of new or unauthorised access. I kept monitoring my recently played before I slept and after I woke up when my PC is closed, and the music is not being played when my Windows app is not open.
If I close the app on PC, the music doesn't play. I don't think it's related to my phone either (my only other signed in device) which is an iPhone, as the app is always closed unless I listen to it outside and I didn't get any security alerts on my phone telling me it was accessed in any way. Every account I have has 2FA enabled.
I'm completely baffled by this. I initially thought that it was someone who has remote access to my PC, but all the different malware scans I ran showed that there is nothing strange happening. I also checked my installed apps, and there were no recent installations that looked strange - the last thing I installed which wasn't an application update was Dark Souls 3, so unless Miyazaki is trying to hack me personally I doubt that there are any unauthorised installations on my PC.
Has anyone experienced something like this or have heard of anything like this and figured out a solution? Or any ideas as to what could be happening? I don't want to start a new account or have my information transferred to another account.
Thank you
