Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello
Last year i stopped having my card billed monthly and went on an annual payment plan as all my payments are made through a business, and thus i am saving a good deal of money on this plan. 1 invoice, 1 item to put into accounting, instead of 12 tiny payments.
But now i cant seem to find this option anymore. And Spotify is planning to bill me monthly again. Why is this?
Has the 12 months option been removed? I see that one can buy gift cards and get 12 months now, but is there seriously not a way with a simple electronic transaction anymore?