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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, I have been getting charged 11.19$ each month since February 2016 for being on a SPOTIFY FREE account! Why have I been getting charged for something that I have not even subscribed too? I can provide visa statements to prove.My account is aime...
hey so i use my facebook to loginto spotify but i wanna use my account on some other devices so i read i had to set a device password so iv been trying to do it now for the past hour and i am unable to set the password so i get the email to set the p...
How do I cancel my membership I have tried the thing on the website still won't let me
Today when I upgraded to premium for college students at $4.99 I was charged the amount three times, Instead of the one time I should've been charged. Will this cover the next two months?
i get a message saying i have a wrong username/password after pressing "ok" on "you have alreaddy autorized spotify". This only happens on the app, i have tryed in my phone tablet and computer and in all got the same error, in the website though, it ...
You guys took my money for premium witch is good. But i am still banned so I can't use my premium? Can someone from the staff look at this. It is serious. I think i am banned.Please help. I can't live without spotify!!
Hi all,I have a family plan with 6 premium accounts. Is there any way to create a playlist or radio station -or anything on Spotify-, so someone from our group can select music and we all can hear the same at the same time??? When i heard about the f...
Hello, Longtime premium user here. I have it setup through iTunes, as my apple pay account charges me on the 24th every month. Had an issue with my card on file (bank issued me a new one), so i declined on the normal day. Two days later I get an emai...
Hi, I have noticed that I have been charged for 2 months now at $11.99 but my subscription says Spotify free which doesn't let me in subscribe! Any help please?
SO FUSTRATED AND SO DISAPPOINTED IN THE CUSTOMER SERVICE. First I tried to upgrade to Spotify premium for students, and of course I needed to attach files to prove I'm a student, which was understandable, then errors kept occurring so I left and came...
So i just tried to buy spotify premium for students and i put in my card and it asked me to put in my school and i did and clicked continue. nothing happened and i look at my bank account and i have 2 charges of $4.99 on my card and i dont even have ...
so last month was my last month using spotify because I removed it from my phone in order to get more memory for pictures since I am on vacation. I got charged the 23 of May and I want to make sure that since I do not have the app and none of the son...
So the subscription made me pay $12. 99 for premium and it took this money off my iTunes card but it didn't give me the premium and I didn't receive an email either. Does anyone have any suggestions on how to fix this?
Hello guys, I hope my message will make some sense.I have Spotify premium and I'd like to change my email address. But it tells me that the address I want to use is already taken. The problem might be that sometime ago I have already used that addres...
Hi, I seem to have a problem while using Spotify - my Spotify account is linked to my Facebook account. While logging in on Spotify's website to get premium, I see that my profile is linked to my father in law's profile. How can I disconnect the two ...
hi guys i have some question so please help me find the answer :0 , i have 1month subscription for premium family, if i start my premium today, actually it will end in the next 1 month right?how if one of my family try to join my premium family 1 wee...
I changed my cellphone unit and when i installed Spotify and logged on my account Im on Spotify Free instead of Premium. I have been subscribing to Premium for months why am i suddenly on free. If i subscribe again i might be charged twice. What shou...
I have invited my wife for our family subscription. it says she can't accept as she is based in a different country. Pretty sure she is not as we live in the same house !!! both of our accounts say we are in the UK.... any ideas.
Dear Spotify, As an avid Spotify user and someone who tells everyone about Spotify because I love it that much, I'm disappointed that after waiting so long for Spotify family, I see that the new pricing for Spotify family is available globally, EXCEP...