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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So I've been using spotify premium for some time and my online account overview says I've got premium. On my phone however I can't use premium functions, all of my music is no longer available offline and I can only shuffle through stuff which is REA...
Spotify won't let me log in, telling me I'm in a different country than the one registered, then it suggests I change it. However, when I go to settings I'm unable to chose anything but USA (living in Japan btw).
Hi, Title says it all! What's going on, and what can I do to solve this? Best,Tom
Just upgraded to family plan for me+one person, but when i click 'manage your spotify family' button on my account page, I get redirected to another page that has a salmon colored banner saying "It appears this account does not have an associated fam...
I want to save my offline song in my computer. Can you teach me? ThxMaybe I already downloaded my offline songs in my computer but I cannot find them in my files. Where can I find it?
My issue is exactly as described in the title. My username is incorrect "as in name", and I could just set up a new account I know, but I paid for a year and I cant find a way to transfer my subscription. Or could I get a partial refund so I could se...
Hey, I bought the family plan for me and my brother. I didn't realize we had to live in the same area for it to work. Can I cancel my subscription now? or will I be charged for the whole year? Ps. He lives in Madrid, Spain. Thanks in advance. catislo...
Hi guys, So my user name is fine, its shotsfired!. However, my boss accidentally connected her facebook account to my spotify (as a test) and now my public profile name is showing as HER NAME. I have since disconnected her FB from my spotify and conn...
Hey guys,you should accept "VALE CULTURA ELO" cards. This is a cultural program in Brazil and would be very nice to use this kind of payment for a Spotify subscription. Thanks
Goodmorning to everyone, i'm experiencing an annoying problem with the desktop version of Spotify for Mac. One day it suddenly log out and when i try to log in again it simply doesn't happen anything. I try to log in with Fb and it brings me to a bla...
Hi, I once had a free spotify account on my gmail addres. Later i opened a premium account on my hotmail account.I would like to change my email at my premium account to my gmail adress. but it says it's already in use.How can i cancel the account re...
Hi, I tried upgrading to Spotify student's account, and provided my credit card details. However, Spotify could'nt verify my student status and the premium upgrade was declined. However, my credit card was charged with $ 4.99. I would greatly appreci...
I have the Spotify app downloaded on my computer. I can log in to Spotify via my web browser just fine, but when I try to log into the desktop app it says "The username or password is incorrect. (Error code: 3)" password, desktop app, login, premiumI...
Hi, I have a premium account since a while, but after changing my phone I cannot get into my account on the app again. I live abroad but have always been able to listen from Germany, now it says that I can only listen 14 days abroad? How can I solve ...
I connected to Facebook so that I could ask for help here because my account is apparently not valid. I was a premium member, tried listening to music and had been logged out of my account. Tried logging back in and it says the account is non existen...
My account overview says I am on Spotify free but I pay $11.99 every month by direct debit through pay pal. Kindly advise.
"Oops Something went wrong..." Appears when i click on pay through your phone bill. My subscription ends today and i need to renew it. But i can't because yea... Help please
I wanted to switch to Apple Music so i unsub from Spotify last week and now after my sub was up, you guys charge me again! What's pogoing on?!? II want my money back!
I have the Family plan and I tried to invite my father, but it says he is not in the same country as me, which is crazy because we live at the same house and it says in his profile that he is in the same country. BTW, he is the one paying for this an...
I am nearing the end of my Family free trial subscription and will be removing one of the members permanently. I know that I will need to fully cancel my entire subscription and then resubscribe to a new Family plan with one less member. My question ...