Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
hi i have been charged twice sens 2012 06 07...tried to contact spotify but no answear...what should i do now??
Hello, Since a couple of days I am unable to log in to my regular spotify account. I get an error code 410, putting me straight to offline modus. It does recognise my account number and I have access to all my playlists, but not on my usual account a...
Can someone help. The Search function ssimply doesn't work..its been like it for days..why is this happening.
So it must've been recent like last night because i'm on spotify everyday basically i can't log on to my account because someone changed the email and password. i can still get on through my facebook but i can't change my account password or email be...
My account is now showing up as a free account. I've uninstalled it from my desktop and tried to log back in with the same results. I only have one account and i was charged on 4/4 but it's now showing as a free account. I'm logging in through facebo...
Can I please get a refund for the Unlimited subscription I just paid for? I was trying to subscribe for an unlimited membership using my NUS discount, is this not possible? Failing that I'd like to get a refund and get the 50% discount for Premium.
I signed up with a free account a while ago under 1 e-mail. I no longer have access to this email. Recently I upgraded to premium with a second e-mail. When I sign into the premium account and I go to the web player (my preferred way of listening), i...
"Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum." So, where can I find the official ...
I'm trying to get the student discount since I'mCurrently enrolled in school, but it keeps making me do the Manuel eligibility again and again. When I put in my information to see if I qualify, it won't go through. How can I get the discount without ...
Hi,I managed to unstar all of my spotify songs, can you please restore them back for me?
I've recently discovered that I'm eligible for a student discount, but I've already prepaid my premium subscription thur 11/2014 at the regular 9.99 rate. When I go thru the student verification process, I'm told I'm eligble, but system wants me to s...
When I try to add my NUS card to my account, it tells me that it is linked to another account, even though I only have the one spotify account. How do I rectify this/work out which account the card is linked to?
Please explain what 4.99 / month gives me. Downloaded app on both iPhone & iPad & just signed up for 4.99/month . Can't seem to play anything without being a premium subscriber & can't see how I cancel . Really frustrated. Money was instantly taken f...
when i scrobble certain songs and the tab that has Artist alot has two and three names in the artists tab. (ex. Usher, T.I.) which should only be one artists name in the tab who made the album. is there a way to fix that problem, because some of the ...
Hi can somebody please sign me out of all sessions of my spotify please?<br>Thank you.
I need to change my country but is not possible i try to click nothing happens !! pls help mee !
I'm trying to change my password on my Spotifiy Premium account but i receive an error message "Another account is already registered with this email address“. The email address is mine, can you please help me?
Without remembering that I initially signed up for Spotify through my facebook account, I clicked the "disconnect from facebook" button in the application. The application closed and then logged me out. When I logged back in under my facebook account...
The new Spotify interface and ux is awesome. But the update made the app really slow and at times it will crash. Is anyone else having the same problem?
I am a spotify user of ID1212954923 and I tried the premium 30 day trial since the 23-2-14. * Before 30 days have passed, I CANCELLED the account successfully and ALL my premium features have been IMMEDIATELY changed to free features. * The account t...