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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 403224 Views
  • 958 replies
  • 107 likes
  • Account
  • 403224 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1173734 Views
  • 119 replies
  • 112 likes
  • Account
  • 1173734 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99651 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99651 Views
  • 68 replies
  • 10 likes

My username is a random set of numbers and letters.

I recently had to make a new Spotify account on my family's premium plan. When I went to enter my username under the "What should we call you?" box, they didn't tell me the name I entered was unavailable and instead set my username to a mess of rando...

  • Newbie
  • I recently had to make a new Spotify account on my family's premium plan. When I went to enter my username under the "What should we call you?" box, they didn't tell me the name I entered was unavail...
  • jsannn
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook account used to create Spotify account

Hey all, So due to recent issues, I've deleted my Facebook entirely. It's been two weeks and I cannot recover the account, but I just noticed that my Spotify account is now just a bunch of numbers, and I can't seem to change anything. Is there any wa...

  • Newbie
  • Hey all,   So due to recent issues, I've deleted my Facebook entirely. It's been two weeks and I cannot recover the account, but I just noticed that my Spotify account is now just a bunch of n...
  • user-removed
  • Not applicable
  • 605 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 605 Views
  • 2 replies
  • 0 likes

Superuser Contribution username does not belong to an active account

PlanFreeCountryUnited States My Question or Issuei tried to log into my spotify account by typing in the username because i forgot what email i used for it but it said "this username does not belong to an active account" even though it does. the user...

  • Casual Listener
  • Plan Free Country United States   My Question or Issue i tried to log into my spotify account by typing in the username because i forgot what email i used for it but it said "this username...
  • user-removed
  • Not applicable
  • 783 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 783 Views
  • 2 replies
  • 0 likes

Solved!! Account suddenly deleted

It seems my account 'jennyschavemaker' was suddenly deleted! I'm a bit freaked out, because there is a lot of music from past years I collected... I created a free account now with another emailadres so I could post a message. How can this be fixed??

  • Visitor
  • It seems my account 'jennyschavemaker' was suddenly deleted! I'm a bit freaked out, because there is a lot of music from past years I collected... I created a free account now with another emailadres...
  • Billy-J
  • Spotify Star
  • 1139 Views
  • 3 replies
  • 0 likes
  • Account
  • 1139 Views
  • 3 replies
  • 0 likes

Can't login

PlanPremiumCountrySingaporeDeviceWindowsOperating SystemWindows 10 My Question or IssueHi i have been using spotify with no issues for the past few years. however just today i am loged out of my account. And i have been unable to access it again. I a...

  • Newbie
  •   Plan Premium Country Singapore Device Windows Operating System Windows 10   My Question or Issue Hi i have been using spotify with no issues for the past few years. however jus...
  • Billy-J
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! My account is deleted

PlanFree/PremiumCountryTurkeyDeviceLg g3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is deleted out of nowhere. I had premium and have been using it for a while. I just tried to login to my account but it sai...

  • Casual Listener
  • Plan Free/Premium Country Turkey Device Lg g3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account is deleted out of nowhere. I had premium a...
  • Luan
  • Spotify Star
  • 820 Views
  • 4 replies
  • 0 likes
  • Premium
  • 820 Views
  • 4 replies
  • 0 likes

Can t log in

Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then a numberWhat can i do to find out my spotify email...

  • Visitor
  • Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then...
  • Billy-J
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
  • 342 Views
  • 1 replies
  • 0 likes

no followers or friends feed

PlanPremiumCountryIreland DeviceMac and iphone Operating SystemiOs My Question or Issue i have suddenly lost all followers and friends feed wont load however it says nobody has any followers when searching people and my recently played artists also h...

  • Newbie
  •   Plan Premium Country Ireland  Device Mac and iphone    Operating System iOs   My Question or Issue  i have suddenly lost all followers and friends feed won...
  • OneByBoo
  • Roadie
  • 466 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 466 Views
  • 4 replies
  • 0 likes

Solved!! My uncle is not accepted in the family plan

Hello, I tried adding my uncle to the family plan..it works for a week until he gets kicked out from the plan. I don't understand why? Can I get a direct support please? I tried canceling his email adress and then adding it again..still doesn't work....

  • Casual Listener
  • Hello, I tried adding my uncle to the family plan..it works for a week until he gets kicked out from the plan. I don't understand why? Can I get a direct support please?   I tried canceling hi...
  • Luan
  • Spotify Star
  • 1026 Views
  • 5 replies
  • 0 likes
  • Other
  • 1026 Views
  • 5 replies
  • 0 likes

Don't even have a Profile Name only a bunch of numbers.

Hi, i decided to try Spotify, was refered from a friend. I downloaded the app on Android and tryied to Sign-up. When i entered the email, i got an error saying that the email is already being used. Had no memories of ever signing up to Spotify but an...

  • Casual Listener
  • Hi,   i decided to try Spotify, was refered from a friend. I downloaded the app on Android and tryied to Sign-up. When i entered the email, i got an error saying that the email is already bein...
  • Jᴀᴄᴋ
  • Roadie
  • 588 Views
  • 3 replies
  • 0 likes
  • Account
  • 588 Views
  • 3 replies
  • 0 likes

Solved!! 3 Spotify account on 3 google home mini's broken after upgrading to premium

Plan2 Free / 1 PremiumCountryCanadaDeviceGoogle Home Mini'sOperating SystemGoogle My Question or IssueWe have 3 google home minis (one in each bedroom) and 3 home members (Myself and 2 kids) each with their own Spotify free account linked to their ow...

  • Regular
  •   Plan 2 Free / 1 Premium Country Canada Device Google Home Mini's Operating System Google   My Question or Issue We have 3 google home minis (one in each bedroom) and 3 home mem...
  • Jᴀᴄᴋ
  • Roadie
  • 5127 Views
  • 11 replies
  • 1 likes
  • Account
    Free
    Premium
  • 5127 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution How do a START an account with a real username?

I want an account with a username that is searchable, but no matter what way I try to open an account I just get a random set of letters and numbers. How do people get actual usernames that can be searched for? My friends have them, but regardless of...

  • Casual Listener
  • I want an account with a username that is searchable, but no matter what way I try to open an account I just get a random set of letters and numbers. How do people get actual usernames that can be se...
  • Winds
  • Casual Listener
  • 1024 Views
  • 7 replies
  • 0 likes
  • Account
  • 1024 Views
  • 7 replies
  • 0 likes

Superuser Contribution been charged even though I just changed my card details

Hello,i reacenly changed my card details and even though they first sent me a text which said 0.00 charge then I was charged for 3.49 which is how I pay for my student account. What should I do?For more info please contact me privately.thank you(I'm ...

  • Casual Listener
  • Hello, i reacenly changed my card details and even though they first sent me a text which said 0.00 charge then I was charged for 3.49 which is how I pay for my student account. What should I do? F...
  • user-removed
  • Not applicable
  • 618 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 618 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline mode problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had set my profile to offline recently and I found my account logged out when I came back t...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had s...
  • user-removed
  • Not applicable
  • 840 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 840 Views
  • 2 replies
  • 0 likes

This song is not available

Suddenly I am not able to play most of my albums and songs. Respons from Spotify: this song is not available. Tried to get help on this site, did not work, most posts are more than 3years old. Same problem on Android phone and ipad, Booth relative ne...

  • Visitor
  • Suddenly I am not able to play most of my albums and songs. Respons from Spotify: this song is not available. Tried to get help on this site, did not work, most posts are more than 3years old. Same p...
  • Billy-J
  • Spotify Star
  • 905 Views
  • 6 replies
  • 0 likes
  • Account
  • 905 Views
  • 6 replies
  • 0 likes

Label Account

I am trying to setup a label account with Spotify. I went to Spotify.com/signup but it didn't sign me up as a label. Please advise on how to sign up as a label and get the verification process started.

  • Newbie
  • I am trying to setup a label account with Spotify. I went to Spotify.com/signup but it didn't sign me up as a label. Please advise on how to sign up as a label and get the verification process starte...
  • Billy-J
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
  • 451 Views
  • 1 replies
  • 0 likes

Incorrect username or password

PlanFreeCountry UK Hi,I get the 'Incorrect username or password. ' message when I try to login to my account. I've tried resetting my password but I didn't get any email's from spotify so I'm stuck. and had to create this new account. If it's any hel...

  • Newbie
  • Plan Free Country UK   Hi, I get the 'Incorrect username or password. ' message when I try to login to my account. I've tried resetting my password but I didn't get any email's fr...
  • OneByBoo
  • Roadie
  • 890 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 890 Views
  • 1 replies
  • 0 likes

Hacked Account

PlanPremiumCountryAmericaDeviceiPhone 8Operating SystemIOS 12My Question or IssueI currently pay for a family plan and one of the accounts associated with the family plan currently cant be accesed and the email it orginally went by has changed to an ...

  • Newbie
  • Plan Premium Country America Device iPhone 8 Operating System IOS 12 My Question or Issue I currently pay for a family plan and one of the accounts associated with the family plan currently ...
  • Billy-J
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 479 Views
  • 1 replies
  • 0 likes

Missing playlists in my account

Plan: FreeCountry: United States of America. Device: Macbook Pro late 2016Operating System: macOS 10.14.4 My Question or IssueI have a lot of private playlists associated my Spotify account, but I cannot access them now via my Web-based Spotify servi...

  • Newbie
  • Plan: Free Country: United States of America.   Device: Macbook Pro late 2016 Operating System: macOS 10.14.4   My Question or Issue I have a lot of private playlists associated ...
  • Billy-J
  • Spotify Star
  • 486 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 486 Views
  • 1 replies
  • 0 likes