Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27911 Views
  • 59 replies
  • 23 likes
  • 27911 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870435 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870435 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24753 Views
  • 3 replies
  • 0 likes
  • 24753 Views
  • 3 replies
  • 0 likes

What do Bass Boost and Surroundsound actually do?

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they reactive to the music? Meaning they would act diff...

  • Casual Listener
  • Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they...
  • 9767
  • Visitor
  • 1329 Views
  • 3 replies
  • 0 likes
  • bass
    boost
    eq
    surround
    Surroundsound
  • 1329 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can only play podcasts when they are downloaded

Plan PremiumCountry USADevice Pixel 7 ProOperating System Android 14 My Question or Issue I can no longer play podcasts on my phone unless they are downloaded. Sometimes I can start a podcast and it will stop working once I pause it and try to resume...

  • Casual Listener
  •   Plan Premium Country USA Device Pixel 7 Pro Operating System Android 14   My Question or Issue   I can no longer play podcasts on my phone unless they are down...
  • Susan_GP
  • Moderator
  • 121 Views
  • 5 replies
  • 0 likes
  • 121 Views
  • 5 replies
  • 0 likes

Superuser Contribution No Sound on Instagram Stories

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue. PlanPremium CountryPhilippines DevicePoco F2 Pro Operating SystemAndroid 10, MiUI ...

  • Newbie
  • I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue.    Plan Premium &...
  • thepappattack
  • Newbie
  • 52091 Views
  • 24 replies
  • 5 likes
  • 52091 Views
  • 24 replies
  • 5 likes

Superuser Contribution My AI DJ crashed and won't load ever again

This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tried different devices and networks, they all have th...

  • Newbie
  • This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tri...
  • OscarDC
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hard crash when trying to share a song while offline

PlanPremiumCountryAmericaDevicePixel 7Operating SystemAndroid My Question or IssueHaving Spotify in offline mode causes the share button to hard crash the app, requiring reopening it and going online to share.

  • Visitor
  • Plan Premium Country America Device Pixel 7 Operating System Android   My Question or Issue Having Spotify in offline mode causes the share button to hard crash the app, requiring reop...
  • Maria
  • Moderator
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do my podcast episodes instantly get deleted?

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

  • Visitor
  • Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help
  • Ivelina
  • Moderator
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

LET ALL SPOTIFY USERS HAVE DAYLIST

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bittencourt
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

playback pauses instead of ducking

I've been using Spotify for a very long time already (since 2013) and I've always had it duck or not do anything at all with music playback when I got a notification on my phone. Now I just had to reinstall the app because it wouldn't update and now ...

  • Newbie
  • I've been using Spotify for a very long time already (since 2013) and I've always had it duck or not do anything at all with music playback when I got a notification on my phone. Now I just had to re...
  • 54 Views
  • 0 replies
  • 0 likes
  • 54 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Why does the message "Restarting App. Won't be long." pop up when I open Spotify on my phone?

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A5Operating SystemAndroid Oreo My Question or IssueWhen I open Spotify on my phone, the message "Restarting App. Won't be long." pops up at bottom of the screen for a few seconds every time, which has b...

  • Regular
  • Plan Premium Country Australia Device Samsung Galaxy A5 Operating System Android Oreo   My Question or Issue When I open Spotify on my phone, the message "Restarting App. Won't be...
  • Joesoe
  • Visitor
  • 4223 Views
  • 5 replies
  • 0 likes
  • 4223 Views
  • 5 replies
  • 0 likes

Superuser Contribution How can I make my background color the same as my profile picture on Spotify android?

How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors are the same as my picture though...

  • Casual Listener
  • How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors ...
  • yesterdaysarahh
  • Visitor
  • 20128 Views
  • 11 replies
  • 3 likes
  • 20128 Views
  • 11 replies
  • 3 likes

Is it possible to log out from a device remotely?

I have a broken phone in a way that it still can stream Spotify if it's controled by another device, but it's unresponsive/broken. I want to switch to a different device and have offline songs on it, but the old device also has downloaded playlists a...

  • Newbie
  • I have a broken phone in a way that it still can stream Spotify if it's controled by another device, but it's unresponsive/broken. I want to switch to a different device and have offline songs on it,...
  • Bittencourt
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play certain podcasts

PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid 11 My Question or IssueHi there, just this past Monday (March 15, 2021) Spotify suddenly won't play podcast episodes from two specific podcasts I listen to ("Stuff You Should Know" and ...

  • Regular
  • Plan Premium Country USA Device Google Pixel 4 Operating System Android 11   My Question or Issue Hi there, just this past Monday (March 15, 2021) Spotify suddenly won't play podcast e...
  • Soggypilchard
  • Regular
  • 50291 Views
  • 60 replies
  • 10 likes
  • 50291 Views
  • 60 replies
  • 10 likes

Superuser Contribution Re: Spotify takes forever to load and stops

Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not my internet or my phone, as if I instead queue a s...

  • Casual Listener
  • Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not...
  • Susan_GP
  • Moderator
  • 151 Views
  • 3 replies
  • 0 likes
  • 151 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatically switches device but only when I'm listening podcast

I have spotify on my work laptop which I listen to music while working.If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify constantly switches to the laptop device and stops play...

  • Music Fan
  • I have spotify on my work laptop which I listen to music while working. If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify co...
  • 12137194843
  • Newbie
  • 7682 Views
  • 79 replies
  • 8 likes
  • 7682 Views
  • 79 replies
  • 8 likes

How to make Spotify stop automatically playing when opened and connected to Bluetooth?

PlanPremiumCountryCanadaDeviceAndroid, Samsung S10 My Question or IssueWhenever I open spotify on my phone it will automatically start playing if I am connected to my Bluetooth FM transmitter in my car.I have disabled car mode.I have disabled Android...

  • Newbie
  • Plan Premium Country Canada Device Android, Samsung S10   My Question or Issue Whenever I open spotify on my phone it will automatically start playing if I am connected to my Bluetooth F...
  • 83 Views
  • 0 replies
  • 0 likes
  • 83 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution "Don't Play this Song" is gone?

Is the 'Don't Play this song again' function gone? I remember it used to exist, but I can't find it through settings or the three dots menu on the songPremiumMoto Mod

  • Newbie
  • Is the 'Don't Play this song again' function gone? I remember it used to exist, but I can't find it through settings or the three dots menu on the song Premium Moto Mod  
  • lillith11
  • Newbie
  • 7655 Views
  • 6 replies
  • 2 likes
  • 7655 Views
  • 6 replies
  • 2 likes

Superuser Contribution Android phone app, How do I stop or close the player within the Spotify app?

Plan: PremiumCountry: USADevice: Samsung Galaxy S21 Ultra 5GOperating System: Android v11, One UI v3.1 My Question or IssueHow do I close or stop playback completely in the Spotify app? Not just pause it. Pausing it leaves it as an active media event...

  • Casual Listener
  • Plan: Premium Country: USA Device: Samsung Galaxy S21 Ultra 5G Operating System: Android v11, One UI v3.1   My Question or Issue How do I close or stop playback completely in the Spotify a...
  • deeky6
  • Visitor
  • 56043 Views
  • 33 replies
  • 4 likes
  • 56043 Views
  • 33 replies
  • 4 likes

Superuser Contribution The quality of the sound in my mobile device has lowered, how to fix it?

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

  • Casual Listener
  • I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks
  • Ivelina
  • Moderator
  • 83 Views
  • 3 replies
  • 0 likes
  • 83 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast doesn't play next episode

Every time I finish a podcast episode it plays the previous episode next

  • Visitor
  • Every time I finish a podcast episode it plays the previous episode next
  • Ivelina
  • Moderator
  • 53 Views
  • 1 replies
  • 0 likes
  • 53 Views
  • 1 replies
  • 0 likes