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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115423 Views

27 replies

4 likes

  • 115423 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232031 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232031 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591751 Views

79 replies

3 likes

  • 591751 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485935 Views

580 replies

42 likes

Account
Free
  • 485935 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify keeps playing the same queue

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several times but after I restart Spotify again, the same queu...

Casual Listener

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several tim...

TalmonClayton

Casual Listener

6974 Views

6 replies

3 likes

  • 6974 Views
  • 6 replies
  • 3 likes

Superuser Contribution How to search for user

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

Visitor

I'm trying to search for my profile on another account. I type in my username exactly, and still nothing shows up.

AzureSchmazzer

Casual Listener

22421 Views

4 replies

0 likes

  • 22421 Views
  • 4 replies
  • 0 likes

Superuser Contribution Widget on Android Auto no longer appears

PlanPremiumCountryUSADevicePixel 9Operating SystemAndroid 16 My Question or IssueSince updating to Android 16 a few weeks ago, the widget no longer appears on Android Auto when playing music or podcasts, when I'm using another app.

Newbie

  Plan Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue Since updating to Android 16 a few weeks ago, the widget no longer appears on Android...

Novy

Moderator

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove recommendations from my good morning section???

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

Visitor

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

Cutesychristiangurl

Casual Listener

2712 Views

4 replies

1 likes

  • 2712 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify connect not working on Soundbar sony ht-st5000

PlanPremiumCountryNetherlands DeviceSony ht-st5000 My Question or IssueHi, Since yesterday I am not able to use spotify connect on my soundbar. Soundbar is fully operational and chromecast spotify plugin is working. When I open Spotify on my Android ...

Newbie

  Plan Premium Country Netherlands    Device Sony ht-st5000    My Question or Issue Hi,   Since yesterday I am not able to use spotify connect on my soundbar...

dan_kwc2000

Regular

8302 Views

24 replies

4 likes

  • 8302 Views
  • 24 replies
  • 4 likes

Superuser Contribution Multiple Issues with the UI in Landscape Mode on Tablets

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7+Operating SystemAndroid 13 My IssuesYour Library tab is left bound and uses the whole width of the screen, while content in Home and Search is contained in a box in the center and doesn't scale to the ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S7+ Operating System Android 13   My Issues Your Library tab is left bound and uses the whole width of the screen, while content in ...

MeraBattt

Newbie

3024 Views

5 replies

2 likes

  • 3024 Views
  • 5 replies
  • 2 likes

Superuser Contribution How to see Local files by Folders?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have many local mp3 organized by folders. When trying to add a file to a playlist, Local Files p...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have many ...

AndyJBM

Newbie

3595 Views

4 replies

7 likes

  • 3595 Views
  • 4 replies
  • 7 likes

Superuser Contribution Video on podcasts has stopped working

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

Visitor

I usually listen and watch the always sunny podcast on Spotify. But the video aspect doesn't work anymore.

OddArachnid

Newbie

27889 Views

49 replies

22 likes

  • 27889 Views
  • 49 replies
  • 22 likes

Can't hear sound post update

PlanPremiumCountryIndiaDeviceOneplus 12Operating SystemAndroid 15Software Version CPH2573_15.0.0.860 (EX01V80P01)My Question or IssuePost Sportify version update to 9.0.84.1338 and Android September security update (CPH2573_15.0.0.860 (EX01V80P01) no...

Casual Listener

Plan Premium Country India Device Oneplus 12 Operating System Android 15 Software Version CPH2573_15.0.0.860 (EX01V80P01) My Question or Issue Post Sportify version update to 9.0.84.1338 an...

Soum16

Casual Listener

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Gapless playback isn't working Google Home + Spotify Connect

PlanPremium CountryUA DeviceLG SL9Y Operating System- My Question or IssueI see very noticable pause between tracks when using Googe Cast + Spotify Connect and no option to remove it

Music Fan

Plan Premium   Country UA    Device LG SL9Y    Operating System -   My Question or Issue I see very noticable pause between tracks when using Googe Cast + S...

rndm2

Music Fan

528 Views

1 replies

2 likes

Possible Bug
  • 528 Views
  • 1 replies
  • 2 likes

Superuser Contribution Android app thinks i'm connect to Data not WiFi. Won't play lossless or download

Plan Premium Device Google Pixel 8 Operating System Android Latest My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a strong network, I am always connected to mobile data and won't let me downl...

Casual Listener

Plan Premium Device Google Pixel 8 Operating System Android Latest   My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a s...

Eni

Moderator

826 Views

2 replies

1 likes

Android downloading music Spotify app
Cellular Data
lossless
  • 826 Views
  • 2 replies
  • 1 likes

Superuser Contribution Remove Like/Dislike buttons from lock screen / Option for Shuffle/Repeat instead

Hi I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online. (I know, I know, but what can I do.).I only tend to update ...

Casual Listener

Hi   I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online....

Hallowieners

Newbie

4484 Views

6 replies

5 likes

like-dislike
shuffle-repeat
  • 4484 Views
  • 6 replies
  • 5 likes

Superuser Contribution Audiobook track starts from the beginning

PlanPremium CountryUSA DevicePixel 8 Pro Operating SystemAndroid My Question or IssueI've been using the Spotify platform for a while now and am running into a recurring issue where Audiobook tracks (usually chapters), will lose my progress and start...

Casual Listener

Plan Premium   Country USA   Device Pixel 8 Pro   Operating System Android   My Question or Issue I've been using the Spotify platform for a while now and am running ...

Ivelina

Moderator

1960 Views

5 replies

0 likes

  • 1960 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify keeps starting after receiving a Teams message notification

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited statesDeviceSamsung Galaxy 23Operating System Android 14 My Question or IssueI use Microsoft teams and a Bl...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United states Device Samsung Galaxy 23 Operating Sy...

Trondegg

Visitor

5000 Views

13 replies

0 likes

  • 5000 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Sleep timer shutting down app

PlanFreeCountryUnited statesDeviceAlcatel, late 2017Operating SystemAndroid 7.0 (not sure, but I think this is the right information) My Question or IssueSince the last update, everytime I try to turn on the sleep timer it shuts the whole app down. I...

Casual Listener

Plan Free Country United states Device Alcatel, late 2017 Operating System Android 7.0 (not sure, but I think this is the right information)   My Question or Issue Since the last updat...

Joan

Moderator

3598 Views

7 replies

0 likes

  • 3598 Views
  • 7 replies
  • 0 likes

Superuser Contribution I can't see ratings on the Spotify app for ANY podcast. I can't rate either

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them etc. They are simply not there. No ratings, no opti...

Newbie

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them ...

corbeyluv

Casual Listener

18022 Views

8 replies

1 likes

  • 18022 Views
  • 8 replies
  • 1 likes

Podcast restarts after an advertisement

Plan PremiumCountryFinlandDeviceSamsung a33Operating SystemAndroid 15 My Question or IssueFor couple of weeks now I have had this issue of podcast jumping back to start aftet an advertisement. This happened in Trigonometry and Piers Morgan podcasts. ...

Casual Listener

Plan  Premium Country Finland Device Samsung a33 Operating System Android 15   My Question or Issue For couple of weeks now I have had this issue of podcast jumping back to start ...

RemonttiRene

Casual Listener

790 Views

3 replies

1 likes

  • 790 Views
  • 3 replies
  • 1 likes

Android client recognizes USB DAC Devices as Bluetooth Device

PlanPremium DeviceRedmi Poco F5 Operating SystemAndroid 15 My Question or IssueAndroid client recognizes USB DAC Devices as Bluetooth Device 1000029522.jpg 

Newbie

Plan Premium   Device Redmi Poco F5   Operating System Android 15   My Question or Issue Android client recognizes USB DAC Devices as Bluetooth Device    100002...

Amay

Spotify Star

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto android scroll symbols missing inside Spotify

20250218_073636.jpg20250218_074847.jpg20250218_074830.jpgThe last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now th...

Casual Listener

20250218_073636.jpg 20250218_074847.jpg 20250218_074830.jpgThe last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible.  Nor...

lovjuls

Newbie

1892 Views

10 replies

0 likes

Help
  • 1892 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify nao reproduz no celular

PlanPremiumCountryBrasilDeviceGalaxy A50Operating SystemAndroid 11 My Question or IssueMeu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava offline (mesmo eu estando conectada a internet) e depois a barra de baixo é que ...

Casual Listener

Plan Premium Country Brasil Device Galaxy A50 Operating System Android 11   My Question or Issue Meu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava...

Vasil

Moderator

5992 Views

18 replies

0 likes

  • 5992 Views
  • 18 replies
  • 0 likes