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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118123 Views

27 replies

4 likes

  • 118123 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237816 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237816 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598609 Views

79 replies

3 likes

  • 598609 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491135 Views

581 replies

42 likes

Account
Free
  • 491135 Views
  • 581 replies
  • 42 likes

Superuser Contribution Settings unavailable on phone app

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and Video Quality settings are unavailable now.

Regular

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and ...

JaxonHigh

Visitor

17207 Views

11 replies

5 likes

  • 17207 Views
  • 11 replies
  • 5 likes

Superuser Contribution Spotify forced into Auto-Repeat via Bluetooth (Ford SYNC) - Issue isolated to Spotify app

Whenever I connect my phone to my 2015 Ford EcoSport (Ford SYNC v5.11) via Bluetooth, Spotify automatically enables the "Repeat" button. If I tap to disable it, it instantly turns itself back on.​Crucial Detail: I tested YouTube Music and other audio...

Newbie

Whenever I connect my phone to my 2015 Ford EcoSport (Ford SYNC v5.11) via Bluetooth, Spotify automatically enables the "Repeat" button. If I tap to disable it, it instantly turns itself back on. ​C...

OscarDC

Moderator

16 Views

1 replies

0 likes

  • 16 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android TV App • Huge Data Demand Bringing Storage to It's Limit

PlanPremium DeviceAndroid Smart TVOperating SystemAndroid 14 (TV) My Question or IssueAfter the latest Updates, the Spotify app for Android TV is storing really big amounts of data (in 1+ GB range) on the rather small internal TV storage medium causi...

Gig Goer

Plan Premium   Device Android Smart TV Operating System Android 14 (TV)   My Question or Issue After the latest Updates, the Spotify app for Android TV is storing really big amount...

Vasil

Moderator

277 Views

10 replies

1 likes

Android
App
data
demand
storage
TV
  • 277 Views
  • 10 replies
  • 1 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

daanjongbloets

Casual Listener

31468 Views

120 replies

39 likes

  • 31468 Views
  • 120 replies
  • 39 likes

Superuser Contribution Your episodes: wrong number of downloads

In the following thread claims that the issue is resolved in the newest version.But I am still experiencing it and have checked that I am on the latest version available in the play store.Apparently it only got fixed on the IOS Version.https://commun...

Casual Listener

In the following thread claims that the issue is resolved in the newest version. But I am still experiencing it and have checked that I am on the latest version available in the play store. Apparen...

CDifalco

Casual Listener

1893 Views

5 replies

0 likes

  • 1893 Views
  • 5 replies
  • 0 likes

Superuser Contribution Scrolling bug

PlanPremiumCountry DeviceSamsung Galaxy S25 FE Operating SystemAndroid 16 My Question or IssueFor the artist "TKKG Retro-Archiv", you can no longer scroll down in the discography. It always jumps back to the top album. This has been happening since t...

Newbie

Plan Premium Country   Device Samsung Galaxy S25 FE  Operating System Android 16   My Question or Issue For the artist "TKKG Retro-Archiv", you can no longer scroll down in t...

Joan

Moderator

22 Views

1 replies

0 likes

  • 22 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect on Google TV forces 100% volume loop via HDMI ARC

PlanPremiumDevicePanasonic Google TV Smartphones tested: pixel 8, Motorola edge 70Operating SystemAndroid 11 (TV)Android 17 on both smartphones My Question or Issue ​I've been dealing with a frustrating volume loop with the native Spotify app on Goog...

Regular

  Plan Premium Device Panasonic Google TV   Smartphones tested: pixel 8, Motorola edge 70 Operating System Android 11 (TV) Android 17 on both smartphones   My Question or Is...

Thelo

Regular

202 Views

6 replies

1 likes

  • 202 Views
  • 6 replies
  • 1 likes

Superuser Contribution Pull down the Quick Settings panel,some Spotify song album thumbnails will flicker.---BUGID:119324

PlanFreeCountryIndia DeviceOPPO FindX9 Pro、Xiaomi 17、Pixel 9Operating SystemAndroid 16 and 17 My Question or IssuePlay music 《genius》 in Spotify > Pull down the Quick Settings panel > Observe the album thumbnail Root cause: The album cover for the so...

Music Fan

Plan Free Country India   Device OPPO FindX9 Pro、Xiaomi 17、Pixel 9 Operating System Android 16 and 17   My Question or Issue Play music 《genius》 in Spotify > Pull down the Qui...

Ivelina

Moderator

100 Views

5 replies

0 likes

  • 100 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify 9.1.76 unresponsive on Android Auto in full screen

Environment- VW Golf MK7 (2016)- AUTOABC wireless Android Auto adapter- Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24- One UI 8.5- Android Auto 17.4.663044- Spotify 9.1.76.2055- Result: FAIL Galaxy A55- Android Auto 17.3.662854- Spot...

Newbie

Environment - VW Golf MK7 (2016) - AUTOABC wireless Android Auto adapter - Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24 - One UI 8.5 - Android Auto 17.4.663044 - Spotify 9...

Ivelina

Moderator

1450 Views

15 replies

3 likes

android auto
Crash
unresponsive
  • 1450 Views
  • 15 replies
  • 3 likes

Solved!!Superuser Contribution Local file covers disappeared in app

I had my covers in local file songs shown in my Android Spotify app but couple days ago they disappeared and only visible as icons but not covers. All of my files are the same and covers haven't changed. In Windows app they are all there, both as a i...

Casual Listener

I had my covers in local file songs shown in my Android Spotify app but couple days ago they disappeared and only visible as icons but not covers. All of my files are the same and covers haven't chan...

OscarDC

Moderator

94 Views

5 replies

1 likes

  • 94 Views
  • 5 replies
  • 1 likes

Superuser Contribution WiFi Streaming quality affecting mobile data ueage

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 16My Question or IssueRecently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 minutes, I'm not sure why. My data saver in the app is set to Always O...

Regular

Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 16 My Question or Issue Recently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 m...

Davian

Visitor

1335 Views

10 replies

0 likes

data
  • 1335 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics won't show due to "About the Artist" info showing instead

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't seem like it was thought through.

Gig Goer

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't...

musiquespeed

Regular

106632 Views

108 replies

50 likes

about the artist
lyrics
  • 106632 Views
  • 108 replies
  • 50 likes

Superuser Contribution AI DJ and a Dark Overlay Screen

PlanPremiumCountryUSADeviceSamsung Galaxy S22 My Question or IssueThis morning the DJ worked fine. Tonight, I try to start the DJ and it looks like a transparent black overlay screen tries to come up.I haven't changed anything, I don't have any other...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S22   My Question or Issue This morning the DJ worked fine. Tonight, I try to start the DJ and it looks like a transparent black overlay sc...

Joan

Moderator

21 Views

1 replies

0 likes

  • 21 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Tablet UI not being applied to a tablet

Plan: PremiumDevice: Alldocube iPlay 50 Mini ProOperating System: Android 13 My Question or IssueI use Spotify mostly while driving on a flush-mounted tablet. Don't worry, it is very safe with multifinger gestures, hardware volume knob and all. Unfor...

Casual Listener

Plan: Premium Device: Alldocube iPlay 50 Mini Pro Operating System: Android 13   My Question or Issue I use Spotify mostly while driving on a flush-mounted tablet. Don't worry, it...

Yordan

Moderator

43 Views

3 replies

0 likes

  • 43 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

harbin

Regular

102735 Views

56 replies

3 likes

  • 102735 Views
  • 56 replies
  • 3 likes

Superuser Contribution Spotify no funciona con los datos

PlanPremiumCountryColombiaDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueCada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero sí tengo conexión, los datos funcionan correctamente. Ya activé el uso de datos sin r...

Newbie

  Plan Premium Country Colombia Device Moto E4 Operating System Android 7.1.1   My Question or Issue Cada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero s...

Josezamorano

Visitor

20493 Views

8 replies

2 likes

  • 20493 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

Strawbababy

Visitor

60652 Views

131 replies

3 likes

"Bug"
andriod
App doesn’t work
  • 60652 Views
  • 131 replies
  • 3 likes

How do you view the global ranking for artists on Spotify?

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able to see this, but nowadays I click on Lana's position...

Regular

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able t...

JamesGalvin

Visitor

2140 Views

2 replies

2 likes

  • 2140 Views
  • 2 replies
  • 2 likes

Superuser Contribution Playback skips/offsets after ads and forces offline mode on Android

PlanFreeCountryGermanyDeviceSamsung Galaxy 26+Operating SystemAndroidMy IssueAfter ADs, songs don't start at their proper marks, they start on 00:03 or even later. Latest was like 00:21. I have also noticed that they don't end at their proper marks. ...

Casual Listener

Plan Free Country Germany Device Samsung Galaxy 26+ Operating System Android My Issue After ADs, songs don't start at their proper marks, they start on 00:03 or even later. Latest was like 0...

OscarDC

Moderator

102 Views

6 replies

0 likes

Ads
Android
Connectivity issues
metadata
Playback issues
  • 102 Views
  • 6 replies
  • 0 likes