Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • JelenJ
  • Newbie
  • 1132 Views
  • 9 replies
  • 3 likes
  • Other
  • 1132 Views
  • 9 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17421 Views
  • 8 replies
  • 1 likes
  • Other
  • 17421 Views
  • 8 replies
  • 1 likes

Superuser Contribution Las canciones se cortan antes de que se terminen de reproducir

Cada vez que pongo a reproducir una canción, antes de que esta termine se corta y como que se cierra el programa. Pasa en varios dispositivos en los que se encuentra mi cuenta abierta.

  • Visitor
  • Cada vez que pongo a reproducir una canción, antes de que esta termine se corta y como que se cierra el programa. Pasa en varios dispositivos en los que se encuentra mi cuenta abierta.
  • Vasil
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot submit idea on spotify community website

hi there! I have an idea I'd like to submit on the Spotify Community website. however, the form to submit an idea loads endlessly and ultimately leads to an error due to restricted access.by the way, my idea is to be able to queue entire playlists af...

  • Visitor
  • hi there! I have an idea I'd like to submit on the Spotify Community website. however, the form to submit an idea loads endlessly and ultimately leads to an error due to restricted access. by the ...
  • Joan
  • Moderator
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Can't make collaborative playlists on Chromebook?!

I thought I was going crazy - the Google posts talking about collaborative playlists are pretty recent, but I spent 30 minutes clicking all over the place in Spotify in the Chromebook "app" (I guess that's just a fancy button to take you to the defau...

  • Newbie
  • I thought I was going crazy - the Google posts talking about collaborative playlists are pretty recent, but I spent 30 minutes clicking all over the place in Spotify in the Chromebook "app" (I guess ...
  • Lucky-Girl
  • Newbie
  • 3179 Views
  • 4 replies
  • 25 likes
  • Web Player
  • 3179 Views
  • 4 replies
  • 25 likes

Superuser Contribution Song on Amazon Echo Show won't change/update

I hope this is the right place for this! Last night, my Amazon Echo Show 10 started acting strange. When playing music on Spotify, the audio is fine but nothing on the screen updates. The length of the song, the suggested playlists, the cover art, an...

  • Casual Listener
  • I hope this is the right place for this!    Last night, my Amazon Echo Show 10 started acting strange. When playing music on Spotify, the audio is fine but nothing on the screen updates. ...
  • PortalPuppy311
  • Newbie
  • 1176 Views
  • 8 replies
  • 0 likes
  • Other
  • 1176 Views
  • 8 replies
  • 0 likes

[Denon] Display artist and song title on display

PlanPremium CountryRO DeviceDenon AVR-X1200 My Question or IssueThis issue was previously posted by Ramones here presented as an ideea. Or a nice to have. Well, Spotify, almost every free radio stream have those metadata along their streaming url, so...

  • Casual Listener
  • Plan Premium   Country RO   Device Denon AVR-X1200   My Question or Issue This issue was previously posted by Ramones here presented as an ideea. Or a nice to have.  We...
  • JefeViessen
  • Newbie
  • 2947 Views
  • 7 replies
  • 5 likes
  • Denon
  • 2947 Views
  • 7 replies
  • 5 likes

Superuser Contribution How to log into an artist's account linked to the band lab?

I decided to become an artist by becoming a distributor of the band lab program (there is such an option when you subscribe), however, with an automatically created account, I can’t log in, because I don’t know the linked email - how can I fix this?

  • Visitor
  • I decided to become an artist by becoming a distributor of the band lab program (there is such an option when you subscribe), however, with an automatically created account, I can’t log in, because I...
  • OscarDC
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't create a team- Spotify for Artists

I connected Spotify for Artists to my original name, but I have since changed my name on Distrokid. My music is up and active on Spotify, but I cannot create a new team for my new name. Every time I try to connect my Instagram, I get the error "Insuf...

  • Visitor
  • I connected Spotify for Artists to my original name, but I have since changed my name on Distrokid. My music is up and active on Spotify, but I cannot create a new team for my new name. Every time I ...
  • Ivelina
  • Moderator
  • 161 Views
  • 1 replies
  • 1 likes
  • 161 Views
  • 1 replies
  • 1 likes

Superuser Contribution No me deja usarlo en el ordenador. Se oye en el móvil

Cuando pongo la música en el ordenador.. funciona la música, sí, pero se oye a través del móvil. No se oye en los altavoces del ordenador.Al principio podía y ahora ya no. Necesito asistencia en directo por teléfono por favor

  • Visitor
  • Cuando pongo la música en el ordenador.. funciona la música, sí, pero se oye a través del móvil. No se oye en los altavoces del ordenador. Al principio podía y ahora ya no. Necesito asistencia en di...
  • Maria
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading music for free, how?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I download music? Yes I have Premium. I don't see any download arrows, buttons, nothi...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can...
  • Ivelina
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • Chromecast
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution does Spotify disconnect from tinder

PlanPremiumCountryGermany My Question or IssueDoes Spotify disconnect from tinder if I delete the app but not the account?

  • Newbie
  • Plan Premium Country Germany     My Question or Issue Does Spotify disconnect from tinder if I delete the app but not the account?
  • Chargriff123
  • Visitor
  • 11127 Views
  • 2 replies
  • 1 likes
  • Other
  • 11127 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution no audio coming out on Fire tv

PlanPremiumCountryUSDeviceFire TVOperating System My Question or IssueSpotify has been working just fine for about 4years on my Fire tv. No issues. Since yesterday the songs seems playing for a few seconds then they stop altogether. Also there is no ...

  • Casual Listener
  • Plan Premium Country US Device Fire TV Operating System     My Question or Issue Spotify has been working just fine for about 4years on my Fire tv. No issues. Since yesterday the ...
  • Maria
  • Moderator
  • 2568 Views
  • 7 replies
  • 0 likes
  • TV
  • 2568 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist duplicates

There is a glitch with the current Spotify. Every year me and my husband have a combined playlist. Historically if one of us went to add an identical song that the other had already added, it would warn you you are adding a duplicate.Now it doesn’t d...

  • Casual Listener
  • There is a glitch with the current Spotify. Every year me and my husband have a combined playlist. Historically if one of us went to add an identical song that the other had already added, it would w...
  • Blue_mountain
  • Visitor
  • 155 Views
  • 4 replies
  • 0 likes
  • 155 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify ended my Hulu subscription without notice

I have had Spotify Premium for a few years now and have the hulu app free. I was just watching hulu 2 days ago and now it says I have to log in. It won't work. If the promotion ended in 2019 why have I been watching it all of these years?

  • Visitor
  • I have had Spotify Premium for a few years now and have the hulu app free. I was just watching hulu 2 days ago and now it says I have to log in. It won't work. If the promotion ended in 2019 why have...
  • andrea_shone
  • Visitor
  • 4449 Views
  • 5 replies
  • 0 likes
  • Other
  • 4449 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify's remote group session

In Netflix you have the possibility to have a Netflix party where people can watch the same thing at the same time on different places. It would be nice if you could have a group session on Spotify where you can listen to the same songs at the same t...

  • Newbie
  • In Netflix you have the possibility to have a Netflix party where people can watch the same thing at the same time on different places. It would be nice if you could have a group session on Spotify w...
  • Eni
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Embed do not work on Disord and will not show up when a song is shared.

PlanPremiumCountryUKDeviceSamsung A72 and Desktop Windows. (But issue is on Discord)Operating SystemN/ADiscord Version: 0.0.309My Question or IssueI have had this issue for a while since spotify updated the embeds where on Discord if I put a embed in...

  • Regular
  • Plan Premium Country UK Device Samsung A72 and Desktop Windows. (But issue is on Discord) Operating System N/A Discord Version: 0.0.309 My Question or Issue I have had this issue for a wh...
  • yaquyphdwrto0erjguid
  • Roadie
  • 3416 Views
  • 41 replies
  • 0 likes
  • Samsung
  • 3416 Views
  • 41 replies
  • 0 likes