Announcements

11-Digit Number Username? Missing PP and Downgraded Subscription

11-Digit Number Username? Missing PP and Downgraded Subscription

Plan

It was Premium for Students but now Free?

Country

 

Device

PC

Operating System

Windows 10

 

My Question or Issue

I've changed my password and now my profile picture is gone. my username is 11-Digit number also my premium subscription downgraded. 

My profile picture is gone.

Reply
2 Replies

Hi there!

It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.


Let me know how it goes!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I linked my facebook account and problem solved I guess. thank you.

Suggested posts