Announcements

Help Wizard

Step 1

NEXT STEP

Accidently reversed entry of Spotify, can't log in on the website anymore

Accidently reversed entry of Spotify, can't log in on the website anymore

I accidently reversed the Spotify entry and now I can't log in, not even to change my payment details. Does anyone know how I can retrieve my account?

Reply
2 Replies

Hey @jornmondt, welcome to the Spotify Community!

 

Try resetting your password here to see if it helps. 


If that doesn't help, we recommend you reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account to see what we can suggest.

Let us know how it goes and if you have any other questions.

I have tried to email you, but I did not get a response. On facebook I get directed to the app and can not send a message. I don't have twitter. My spotify account is linked to my facebook (Jorn Mondt). Maybe that helps?

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random