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I just had this problem myself, whoever got a hold of my account deleted all of my saved songs 1 by 1 not by playlists so now I have 10 empty playlists on my account and all of my friends got deleted... I gotta say this is the last month im paying for this service... 4 years of music saved all gone.... switching to another music player for sure
you can get back your playlists to a previous state with help from customer support:
They'll help you out.
I had exactly the same problem, contact Spotify support they will help you. Create a new account, the will transfer all your content
No automated response? That's weird. They always send one when you use the contact form.
Try this link instead, it will give you the option of putting an email for them to get back:
or why don't you try via Twitter, you can tweet @SpotifyCares
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