Account Hacked

[alexandrakinde]

My Account has been hacked- how do i log off all devices?

[Luke]

Hi!

You have to go to your account overview here. There should be a button to log off all your devices.

Best regards.

[alexandrakinde]

Hi,

I have logged out of all devices and there is still someone on my account? I have changed password, but they are still on it- they keep changing my music and making playlists can you please help?

Thank you,

Alex 

[Luke]

Hey again,

you should follow this support site!

[CryticalAce · Accepted solution]

Hey @alexandrakinde,

That's not fun! If you want to stop this person from accessing your account, head here and click 'Sign Out Everywhere' as has been suggested before, change your password here and try change your email, because the hacker may have access to your email, you can change the email used for your account here. If this doesn't work still, let me know!

Best,

Jordan

[alexandrakinde]

Thank you Jordan! All sorted 🙂 

[CryticalAce]

Awesome to hear! Now you can get back to rocking out your jams in peace!