Help Wizard

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Account Hacked

Account Hacked

Hey y'all I received an email saying my account email was changed but I never approved it. Someone hacked into my account and I'm concerned because it's a premium account with my credit card information. Can someone please help me. I have already sent two emails.
1 Reply


Hey @cjnicho3,


If you got an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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