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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84696 Views

9 replies

2 likes

Account
Login
  • 84696 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661371 Views

13 replies

4 likes

Account
  • 661371 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743325 Views

18 replies

29 likes

  • 743325 Views
  • 18 replies
  • 29 likes

Switching from regular subscription to student subscription

I am a student but I have the regular spotify subscription paying 9.99 a month. I want to switch over to the student version so that I will only have to pay 4.99 a month but I am not sure if I will be charged extra for that. I have to reenter in all ...

Newbie

 I am a student but I have the regular spotify subscription paying 9.99 a month. I want to switch over to the student version so that I will only have to pay 4.99 a month but I am not sure if I ...

kevin92294

Newbie

219 Views

1 replies

0 likes

Premium
  • 219 Views
  • 1 replies
  • 0 likes

How to know when your premium ends?

I've recently purchased a 30 day trial for $0.99, but I don't know when my trial ends, and I do not wish to be charged for the next month. Where can I find out how long I have before my trial ends?

Newbie

I've recently purchased a 30 day trial for $0.99, but I don't know when my trial ends, and I do not wish to be charged for the next month. Where can I find out how long I have before my trial ends?

Bittencourt

Spotify Star

28718 Views

1 replies

1 likes

Premium
  • 28718 Views
  • 1 replies
  • 1 likes

Vodafone Spotify premium code

I used my Vodafone rewards to get a 30 day premium Spotify code but when I typed it in to Spotify the site said it wasn't valid how do I resolve this can anyone help??

Newbie

I used my Vodafone rewards to get a 30 day premium Spotify code but when I typed it in to Spotify the site said it wasn't valid how do I resolve this can anyone help??

KatesHere

Community Legend

333 Views

1 replies

0 likes

Account
Premium
Subscription
  • 333 Views
  • 1 replies
  • 0 likes

my premium gets billed to Vodafone italy... but Vodafone IT is not billing me!

since I moved my mobile number from Vodafone to 3Italy (now I am back to Vodafone Italy), I get premium billed to Vodafone, but vodafone is not billing me! even since I came back to Vodafone, Vodafone says premium is not billed to my Vodafone account...

Regular

since I moved my mobile number from Vodafone to 3Italy (now I am back to Vodafone Italy), I get premium billed to Vodafone, but vodafone is not billing me!   even since I came back to Vodafone...

naevus

Regular

550 Views

8 replies

0 likes

Premium
Subscription
  • 550 Views
  • 8 replies
  • 0 likes

Charged more than four times for the student premium

A couple of days ago I was trying to get the student premium but I could not get it, It said that they could not verify my student status or something like that and as today I'm checking my bank account and I've been charged more than 4 time with the...

Newbie

A couple of days ago I was trying to get the student premium but I could not get it, It said that they could not verify my student status or something like that and as today I'm checking my bank acco...

KatesHere

Community Legend

224 Views

1 replies

0 likes

Account
Premium
Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Issue changing credit card information

Hey guys good morning, I've been trying to change my credit card info for a while, but it doesn't let me, the system continues charging me in a MC credit card, i did all the process well, and it shows me that the update was done correctly, but when i...

Newbie

Hey guys good morning, I've been trying to change my credit card info for a while, but it doesn't let me, the system continues charging me in a MC credit card, i did all the process well, and it show...

steinamo

Regular

330 Views

1 replies

0 likes

Account
Premium
Subscription
  • 330 Views
  • 1 replies
  • 0 likes

Bakermat zomer

Why is the song bakermat zomer delete on spotify

Newbie

Why is the song bakermat zomer delete on spotify

Bittencourt

Spotify Star

324 Views

1 replies

0 likes

Other
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! What happened to Dream Theater Songs?

Some songs are in HORRIBLE quality or with live records on studio albuns... That doesn't make senseSome examples: When Dream and Day Unite:A Fortune In Lies - Terrible qualityYtse Jam - Terrible qualityAfterlife - Terrible quality of a LIVE PERFORMAN...

Casual Listener

Some songs are in HORRIBLE quality or with live records on studio albuns... That doesn't make sense Some examples:   When Dream and Day Unite: A Fortune In Lies - Terrible quality Ytse...

Bittencourt

Spotify Star

1360 Views

5 replies

0 likes

Other
Premium
Subscription
  • 1360 Views
  • 5 replies
  • 0 likes

No Access to Account

Hi, Initially I created a Spotify account using my major e-mail address. Then I moved to the United States for 2 years where I created another account with my school e-mail. I access my US account through Facebook. Now I cannot access my old account,...

Newbie

Hi, Initially I created a Spotify account using my major e-mail address. Then I moved to the United States for 2 years where I created another account with my school e-mail. I access my US account th...

Taylor

Community Legend

297 Views

1 replies

0 likes

Account
  • 297 Views
  • 1 replies
  • 0 likes

MyUniDays-Account bereits verknüpft.

Guten Tag, ich würde gerne meinen MyuniDays-Account mit meinem Spotify-Account verknüpfen, jedoch bekomme ich folgende Fehlermeldung: "Deine Angaben zum Studenten-Berechtigungsnachweis sind bereits mit einem anderen Spotify Konto verknüpft." Wäre es ...

Newbie

Guten Tag, ich würde gerne meinen MyuniDays-Account mit meinem Spotify-Account verknüpfen, jedoch bekomme ich folgende Fehlermeldung: "Deine Angaben zum Studenten-Berechtigungsnachweis sind bereits m...

Maxim

Spotify Star

4146 Views

4 replies

2 likes

Account
  • 4146 Views
  • 4 replies
  • 2 likes

spotify premium payment fails each month

Hi,Im a spotify user in the Netherlands and I've been using premium for a couple of months now. I've set up my account so that the payment should be made automatically each month, but every month I get a notice that the payment has failed and I have ...

Newbie

Hi, Im a spotify user in the Netherlands and I've been using premium for a couple of months now. I've set up my account so that the payment should be made automatically each month, but every month I...

Taylor

Community Legend

435 Views

1 replies

1 likes

Account
Premium
Subscription
  • 435 Views
  • 1 replies
  • 1 likes

Solved!! 14 day abroad setting

Hi, I have opened up a Spotify account under my usual email address 'stevo_lynch@hotmail.com' and after 14 days was logged out as being abroad. I live in Australia and have done for 3 years and am only using it here. I gave up trying to fix it and th...

Visitor

Hi, I have opened up a Spotify account under my usual email address 'stevo_lynch@hotmail.com' and after 14 days was logged out as being abroad. I live in Australia and have done for 3 years and am on...

Sl19731

Newbie

900 Views

6 replies

0 likes

Login
  • 900 Views
  • 6 replies
  • 0 likes

Won't let me log into my account

I have an account but every time I try to log in it tells me "you already have an account" rather than just letting me log in.

Newbie

I have an account but every time I try to log in it tells me "you already have an account" rather than just letting me log in.

spicycowman

Regular

227 Views

1 replies

0 likes

Account
Login
  • 227 Views
  • 1 replies
  • 0 likes

Spotify won't stop "installing"

I've been on Spotify premium for a while now and have never had a problem with it until now. Now the app won't open or close and can't be deleted. The app also says "installing" underneath the icon and it has been this way for almost a week now. The ...

Newbie

I've been on Spotify premium for a while now and have never had a problem with it until now. Now the app won't open or close and can't be deleted. The app also says "installing" underneath the icon a...

sophymadzz

Newbie

5405 Views

3 replies

2 likes

Account
Login
Other
Premium
Unlimited
  • 5405 Views
  • 3 replies
  • 2 likes

Solved!! Getting charged 4 times and still on Free.

I tried to upgrade my spotify into premium with student plan. However, the website could not verify me as a student, so I am not accepted to upgrade. However, my bank account was charged fourth time. $5.38 for each, 21.52 in total, but my account is ...

Casual Listener

I tried to upgrade my spotify into premium with student plan. However, the website could not verify me as a student, so I am not accepted to upgrade. However, my bank account was charged fourth time....

floW_xxx

Newbie

504 Views

4 replies

0 likes

Premium
  • 504 Views
  • 4 replies
  • 0 likes

Not getting password reset link in email

I have tried to send a password reset link to my email but it is not coming through. My account may be set up under an old email address but I need to reset my password so I can access my premium account in my new device. Someone please help. I can't...

Casual Listener

I have tried to send a password reset link to my email but it is not coming through. My account may be set up under an old email address but I need to reset my password so I can access my premium acc...

Janinacountegan

Casual Listener

572 Views

3 replies

0 likes

Account
  • 572 Views
  • 3 replies
  • 0 likes

como cambiar mi inicio de sesion de facebook

Hola, quiero dar de baja facebook Pero lo trengo Vinculado a mi iniciop de secion de spotify ... como lo puedo change párrafo ingresar con nombre de usuario y clave ??

Visitor

Hola, quiero dar de baja facebook Pero lo trengo Vinculado a mi iniciop de secion de spotify ... como lo puedo change párrafo ingresar con nombre de usuario y clave ??

812 Views

0 replies

0 likes

Login
  • 812 Views
  • 0 replies
  • 0 likes

Solved!! Premium

I have Spotify premium and it works BUT only on wifiIf I'm outside and want to work-out to music it will say that it is offline and will not work!Any suggestions for what I should do

Casual Listener

I have Spotify premium and it works BUT only on wifi If I'm outside and want to work-out to music it will say that it is offline and will not work! Any suggestions for what I should do

harshaad

Casual Listener

449 Views

4 replies

0 likes

Premium
  • 449 Views
  • 4 replies
  • 0 likes

Spotify Premium MOVISTAR

Hi, I am a Movistar customer in Spain, I have paired my account with Moistar to my premium account with Spotify. I shoud be charged 4,99 eur /month. Instead, I keep receiving charges every month with the 9.99 eur. How can I solve this?? I have realiz...

Newbie

Hi,   I am a Movistar customer in Spain, I have paired my account with Moistar to my premium account with Spotify. I shoud be charged 4,99 eur /month. Instead, I keep receiving charges every m...

spicycowman

Regular

320 Views

1 replies

0 likes

Account
Premium
Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Friends cannot see my recent Top Artists!!

While I can see my and other people's top played artists, they can't see mine. I have checked both publish my activity on spotify + show my current top artists so cannot see what is the problem and Spotify's customer care team are totally useless to ...

Casual Listener

While I can see my and other people's top played artists, they can't see mine.   I have checked both publish my activity on spotify + show my current top artists so cannot see what is the prob...

noideaaa

Casual Listener

393 Views

1 replies

0 likes

Account
  • 393 Views
  • 1 replies
  • 0 likes