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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
288362 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540763 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129629 Views
74 replies
12 likes
I'm tryin to get my premium as it's got put na k to free one but can't pay for it thu iTunes what other was can I pay for it and will it still be $12.99
I'm tryin to get my premium as it's got put na k to free one but can't pay for it thu iTunes what other was can I pay for it and will it still be $12.99
Not applicable
208 Views
2 replies
0 likes
Activated the Spotify Family Plan for my girlfriend, but its not letting her join my plan.Gives her the error about the gift card or itunes account.Her and I both, have not used itunes or a giftcard for anything Spotify related. HELP. (Could it be be...
Activated the Spotify Family Plan for my girlfriend, but its not letting her join my plan. Gives her the error about the gift card or itunes account. Her and I both, have not used itunes or a giftc...
Casual Listener
372 Views
3 replies
0 likes
Spotify has charged my credit card two months in a row now, but I dont have premium service. When I've tried to contact them (only email because they don't seem to have a phone number listed anywhere), they say there is no record or receipt of paymen...
Spotify has charged my credit card two months in a row now, but I dont have premium service. When I've tried to contact them (only email because they don't seem to have a phone number listed anywhere...
Newbie
3918 Views
6 replies
0 likes
I had originally made an error when entering my e mail address in my profile. I want to edit my e mail address in the edit profile section, but, the problem is I've forgotten my password and you cant change your password without knowing the original ...
I had originally made an error when entering my e mail address in my profile. I want to edit my e mail address in the edit profile section, but, the problem is I've forgotten my password and you cant...
Spotify Star
297 Views
3 replies
0 likes
Hello, so i have checked all 3 accounts that i have, and i do not see any recipt for the premium. I was also charged twice. But, my concern is that i cannot figure out which account was charged. I requested to have 2 of the accounts that i dont use c...
Hello, so i have checked all 3 accounts that i have, and i do not see any recipt for the premium. I was also charged twice. But, my concern is that i cannot figure out which account was charged. I re...
Casual Listener
292 Views
2 replies
0 likes
Hello, I'm trying to contact help but after filling out the form it says they will get back to me but I have no response or even an automated message!
Hello, I'm trying to contact help but after filling out the form it says they will get back to me but I have no response or even an automated message!
Regular
982 Views
9 replies
0 likes
Combing through my bank statement and I happened to notice that my normally 9.99/mo CAD subscription (as still advertised here: https://www.spotify.com/ca-en/premium/?checkout=false) has gone up to 10.49 and then 11.19 over the last several months wi...
Combing through my bank statement and I happened to notice that my normally 9.99/mo CAD subscription (as still advertised here: https://www.spotify.com/ca-en/premium/?checkout=false) has gone up...
Community Legend
801 Views
5 replies
0 likes
Dear spotify community,Hello! I cant pay for my premium subscription, i have tried multiple times but it still says:" Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another paym...
Dear spotify community, Hello! I cant pay for my premium subscription, i have tried multiple times but it still says: " Oops, seems your card or payment provider is having a bad day. Don't worry,...
Community Legend
877 Views
1 replies
0 likes
PLEASE HELP, my daughter was logged into our Spotify and redeemed a 'family membership' offer by mistake. We were on Spotify unlimited for £4.99 per month and now when I try to revert from family member back to unlimited I dont have that option. The ...
PLEASE HELP, my daughter was logged into our Spotify and redeemed a 'family membership' offer by mistake. We were on Spotify unlimited for £4.99 per month and now when I try to revert from family mem...
Spotify Star
307 Views
3 replies
0 likes
Someone chnanged my account - email adress and password, I cant not use my account- what can i do?
Someone chnanged my account - email adress and password, I cant not use my account- what can i do?
Spotify Star
268 Views
1 replies
0 likes
I had to use a new credit card, and the website wouldn't let me. The wheel kept spinning, so I had to downgrade before I could upgrade, and now this costs 13.99 instead of the 9.99 I was paying. How can I get my original rate back!?!?
I had to use a new credit card, and the website wouldn't let me. The wheel kept spinning, so I had to downgrade before I could upgrade, and now this costs 13.99 instead of the 9.99 I was paying. How ...
Spotify Star
252 Views
1 replies
0 likes
Hello. I have recently noticed on my bank statement that I have been charged $5 for a Spotify membership on my debit card that I have NEVER linked to my spotify account. Any communal help would be appreciated, as I do not know my ways around the Spot...
Hello. I have recently noticed on my bank statement that I have been charged $5 for a Spotify membership on my debit card that I have NEVER linked to my spotify account. Any communal help wo...
Community Legend
206 Views
1 replies
0 likes
Hello. I'm struggling with my premium family edition. My sister joined me, but we can't listen to music at the same time without interrupting eachother. At my spotify profile it says she's active and everything is ok, but I feel I paid 100 NOK extra ...
Hello. I'm struggling with my premium family edition. My sister joined me, but we can't listen to music at the same time without interrupting eachother. At my spotify profile it says she's active and...
Community Legend
346 Views
1 replies
0 likes
Help ive changed banks and I've been trying to update my payment information and it isn't letting me my payment comes off at the end of the month and my old bank account has been closed how do I change this I've followed the directions on the website...
Help ive changed banks and I've been trying to update my payment information and it isn't letting me my payment comes off at the end of the month and my old bank account has been closed how do I chan...
Community Legend
1352 Views
10 replies
0 likes
Hi, I am trying to suscribe to Premium once more but when trying to pay, the system is continuosly charging but nothing more happens...If I try to pay trough PayPal the system says I need do enable javascript which is already enabled and I can´t pay ...
Hi, I am trying to suscribe to Premium once more but when trying to pay, the system is continuosly charging but nothing more happens... If I try to pay trough PayPal the system says I n...
Community Legend
1111 Views
7 replies
0 likes
Hi, I use the Notifications button to keep playlists up to date. Normally I get new notifications every day, but nothing for the last week. Anyone have any idea why they've stopped? Thanks.
Hi, I use the Notifications button to keep playlists up to date. Normally I get new notifications every day, but nothing for the last week. Anyone have any idea why they've stopped? Thanks.
Regular
831 Views
9 replies
0 likes
Hi, I've been having trouble getting notifications when it comes to new releases from artists. From what I've read, this has something to do with a limit (?) of the number you can get each week. If this is true, it does sound odd and takes away a hug...
Hi, I've been having trouble getting notifications when it comes to new releases from artists. From what I've read, this has something to do with a limit (?) of the number you can get each w...
Regular
752 Views
5 replies
1 likes
My Australian account needs to be switched to NZ as we have moved - I have (several times) been via facebook (and spotify directly) to update details and provided NZ credit card details but they never retain and I am stuck paying from an Australian b...
My Australian account needs to be switched to NZ as we have moved - I have (several times) been via facebook (and spotify directly) to update details and provided NZ credit card details but they neve...
Community Legend
315 Views
1 replies
0 likes
my account is set to the Uk, now i have moved to australia and would like to upgrade to premium but it wont allow me to chnage my countr/region thanks
my account is set to the Uk, now i have moved to australia and would like to upgrade to premium but it wont allow me to chnage my countr/region thanks
Community Legend
667 Views
4 replies
0 likes
Hey! How does Spotify count a track which is on repeat for hours? I've read that I have to restart it manually so that every listen will count as one stream, is this true? I'm listening to a song in full for hours right now, does every listen count a...
Hey! How does Spotify count a track which is on repeat for hours? I've read that I have to restart it manually so that every listen will count as one stream, is this true? ...
Community Legend
21681 Views
1 replies
0 likes
