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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My wife and I now live in France. I have an UK and a BE credit card, my wife has a FR card. I have a premium account and my account is linked to my UK credit card. She used to be on a free Spotify account and has her account linked to FR. We want to ...
Hey I'm planning to upgrade my premium account to the family subscription. But my premium account has just been charged for the next month already. So if I add the family package, will the 14,99€ count for the month after my premium ends? I'm confuse...
I was a free subscriber for a while under xxx@yahoo.com (my email address), my wife used it all the time setting up playlists etc. With my new phone plan, we got three premium accounts. I linked the existing account to her phone and xxx@yahoo.com, th...
I have been a premium member since September 2014, yet I have been unable to logon to Spotify via Facebook for the past 2 days. I have written several messages that have gone unanswered which I deduct to terrible customer service! My Facebook account...
I cancelled my Premium subscription last week. After I did so, I am unable to play any spotify song, either in my playlists or while browsing. When I click play, the desktop player (on two computers) looks like it is rapidly cycling through whatever ...
In the guide it says go to "Spotify" in menu bar; select "preferences," then click on "Facebook" under the "Social" heading. Unfortunately there is no "Facebook" under the "Social" heading. If I click on the "FIND FRIENDS" link, a window opens that s...
I saw the Philippine promo of Spotify stating that we will be paying P9.00 only for 3 months premium so I upgraded to premium using my card on April 6, 2016. But when I checked they charged me the regular price of P129.00. Why post false info???
Hey there guys.Thought I should finally say this (better late then never), but when I upgraded to Family, I was charged three times at once, but only got 2 months afterwards. Maybe you guys could show some love to a 3-years-in-a-row-paying customer? ...
I have spent sooo much time an many songs and playlist I got a MasterCard just for this app it won't let me upgrade to Listion to my music or get more HELP
I have been trying to update my payment details for spotify for the last few days as i lost my old card that i used to pay for my subscription. My account says that i pay through vodafone for spotify but i am not with Vodafone for my mobile contract....
Hi there, My credit card has been charged $12.99 on the 1/4/16 from Spotifiy Sweeden....i am on the free account, i did the 3 month trial. I don't really want to pay for it as i barely used it if i am honest so why is my credit card being charged? Ch...
hello, i cant change my email, and thaat e-mais isn't mine, also i can't chnge my password ALL BECAUSE OF MY E-MAIL, i want to cancel that account, please, help me
I'm looking at cancelling my subscription but wondering if it deactivates premium straight away or if I can keep premium until the next payment falls due?I pay on the 5th of each month so if i cancel today will my account still be active until the da...
Hello,I live in Poland and I want to subscribe spotify premium. On a daily I am using credit card from UK and because of that, when I am starting subscription I have to switch my country to UK a pay higher price for subscription (in pounds, not PLN)....
Hi, my spotify account has been hacked and they've changed the email and password. Please help.
I used my old card to buy a premium.but when i was trying to update it with a new credit card,it wont go through. It says "ooopps...."Im pretty much sure that my card is working.I tried it for more than a week now.still getting the same result.
My account has been hacked keeps playing Spanish music on a Chinese device or devices they have replaced my email with theirs and changed my password so I can't even contact spotify or cancel my subscription because I don't know the password
Hi! I have a problem with my acc, because i don't have subscribtion from 10.2015 and after half a year Spotify ourself took cash from my card and acc still is free?I don't want any premium account, but spotify took my cash from card without my allow.
Hi, I had a Spotify prenium account in France and unfortunately since this morning, I couldn't get to my prenium account. I relocated in UK (London) since a month and I've been using my french account since I'm here (without any dificulties). Unfortu...
My service provider pays for my premium Spotify how ever it's been linked to my partners account and I would like to know how to unlink his Spotify account so that I Can add my own account