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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397776 Views
  • 947 replies
  • 107 likes
  • Account
  • 397776 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171076 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171076 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98992 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98992 Views
  • 68 replies
  • 10 likes

Reset password email not being sent

Hi.I'm spotify premium user and I want to reset my password because I forgot it. The username of my spotify account is cyrilbenson47 and the associated email I used there is cyrilbenson47@gmail.com but it keeps on telling me that the email is not ass...

  • Casual Listener
  • Hi. I'm spotify premium user and I want to reset my password because I forgot it. The username of my spotify account is cyrilbenson47 and the associated email I used there is cyrilbenson47@gmail.c...
  • cyrilbenson47
  • Casual Listener
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes

Never received voucher for chromecast

Hello. I bought 3 months of spotify on February 27th 2016. There was a promotion that said if you bought 3 months of spotify by February 28th you will receive a voucher for a free chromecast in email within a week and I never did. I have receipts for...

  • Newbie
  • Hello. I bought 3 months of spotify on February 27th 2016. There was a promotion that said if you bought 3 months of spotify by February 28th you will receive a voucher for a free chromecast in email...
  • user-removed
  • Not applicable
  • 194 Views
  • 2 replies
  • 0 likes
  • 194 Views
  • 2 replies
  • 0 likes

Can't Log in on new phone, playlist missing

I replaced my phone and now I can't log in to Spotify. Tried uninstalling, reinstalling, clearing the cache, resetting the password etc. and although it pulls up my account info and cc # for my account, and tells me when my subscription expiires, I c...

  • Casual Listener
  • I replaced my phone and now I can't log in to Spotify. Tried uninstalling, reinstalling, clearing the cache, resetting the password etc. and although it pulls up my account info and cc # for my accou...
  • pvd18
  • Casual Listener
  • 199 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 199 Views
  • 3 replies
  • 0 likes

Solved!! Offline

So I wanted to know while I have my music made "available offline" does it use my data while playing these songs?

  • Visitor
  • So I wanted to know while I have my music made "available offline" does it use my data while playing these songs?
  • user-removed
  • Not applicable
  • 200 Views
  • 2 replies
  • 0 likes
  • Premium
  • 200 Views
  • 2 replies
  • 0 likes

Can't book Premium due to Java Problem

When I'm trying to get the Premium (the 99 Cent offer) the page tells me I need to activate my JavaScript for the booking process. The problem: JavaScript is activated and there is nothing else I can switch on. What to do? Thanks

  • Newbie
  • When I'm trying to get the Premium (the 99 Cent offer) the page tells me I need to activate my JavaScript for the booking process. The problem: JavaScript is activated and there is nothing else I can...
  • user-removed
  • Not applicable
  • 724 Views
  • 5 replies
  • 4 likes
  • Other
    Premium
    Subscription
  • 724 Views
  • 5 replies
  • 4 likes

Spotify Gift Card Refund

Hello, I bought a gift card a while ago. On the same day, I refunded it. The Spotify Costumer said I get my Money in 3-5 working days back. I got his reply on the 9th Oct. Now we have almost November and I still didnt got the money on my bank account...

  • Regular
  • Hello,   I bought a gift card a while ago. On the same day, I refunded it.   The Spotify Costumer said I get my Money in 3-5 working days back.   I got his reply on the 9th...
  • teddybarreto
  • Newbie
  • 1137 Views
  • 14 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1137 Views
  • 14 replies
  • 0 likes

Subscription Cancelled

I cancelled my premium subscription and my bank was still charged. Who do i need to contact to get this resolved?

  • Newbie
  • I cancelled my premium subscription and my bank was still charged. Who do i need to contact to get this resolved?
  • osornios
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 120 Views
  • 1 replies
  • 0 likes

DESCONECTAR DE FACEBOOK

Buenos días,No puedo desconectar mi cuenta Spotify de Facebook. Tengo dos perfiles y me gustaría desconectar de uno y conectar el otro pero no me deja. Es como si estuviera bloqueado solo para uno de los perfiles. Ya he intentado de todo, pero no fun...

  • Regular
  • Buenos días, No puedo desconectar mi cuenta Spotify de Facebook. Tengo dos perfiles y me gustaría desconectar de uno y conectar el otro pero no me deja. Es como si estuviera bloqueado solo para un...
  • osornios
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 269 Views
  • 1 replies
  • 0 likes

Unfollow

How can i unfollow everyone fast? Im following 1k people.

  • Newbie
  • How can i unfollow everyone fast? Im following 1k people.
  • osornios
  • Spotify Star
  • 3346 Views
  • 1 replies
  • 3 likes
  • Account
    Other
    Subscription
  • 3346 Views
  • 1 replies
  • 3 likes

HELP !

if I upgrade to premium for 9.99 will I get charged as soon as I upgrade or in a month ?

  • Newbie
  • if I upgrade to premium for 9.99 will I get charged as soon as I upgrade or in a month ?
  • osornios
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 1 replies
  • 0 likes

No puedo obtener premium

Me hicieron dos cargos a mi tarjeta de credito y sigo siendo free, necesito que me reembolsen o cambien a premium. Mi tarjeta esta en orden. Un cargo fue el 5 de marzo y el otro el 12 de marzo

  • Casual Listener
  • Me hicieron dos cargos a mi tarjeta de credito y sigo siendo free, necesito que me reembolsen o cambien a premium. Mi tarjeta esta en orden. Un cargo fue el 5 de marzo y el otro el 12 de marzo
  • osornios
  • Spotify Star
  • 321 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 321 Views
  • 6 replies
  • 0 likes

Playlists won't shuffle correctly

Hi, I am fairly new to the boards but I've had Spotify for about 2 years. I had Spoitfy Free but recently upgraded to Premium about 2 months ago. I primarily use the Spotify iPhone app, but also use desktop. Here is my issue: I have alot of playlists...

  • Casual Listener
  • Hi, I am fairly new to the boards but I've had Spotify for about 2 years. I had Spoitfy Free but recently upgraded to Premium about 2 months ago. I primarily use the Spotify iPhone app, but also use ...
  • blubbo
  • Roadie
  • 1247 Views
  • 2 replies
  • 2 likes
  • Other
  • 1247 Views
  • 2 replies
  • 2 likes

Songs on playlist no longer playing

I'm not quite sure how long this issue has been going on because I wasn't checking it, but using the desktop version for windows, I was trying to play certain songs, and they wouldn't play. Then I noticed the preview screen jumping all over the place...

  • Casual Listener
  • I'm not quite sure how long this issue has been going on because I wasn't checking it, but using the desktop version for windows, I was trying to play certain songs, and they wouldn't play. Then I no...
  • Nico
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Free
  • 235 Views
  • 1 replies
  • 0 likes

Premium

I pay every month for my Spotify and try to link it with my tablet but says I do not have premium? But I have it on my phone? Why isn't it working on my tablet?

  • Casual Listener
  • I pay every month for my Spotify and try to link it with my tablet but says I do not have premium? But I have it on my phone? Why isn't it working on my tablet?
  • KatesHere
  • Community Legend
  • 183 Views
  • 3 replies
  • 0 likes
  • Premium
  • 183 Views
  • 3 replies
  • 0 likes

Solved!! Gifting Spotify Premium to another user

Hey guys, I want to gift another spotify user an 1 month of premium, how can i do that ? If possiblly is there anyway to upgrade them without them knowing ? or if there isn't how can i buy 1 month redeemable premium code. I can't find any local store...

  • Community Legend
  • Hey guys, I want to gift another spotify user an 1 month of premium, how can i do that ? If possiblly is there anyway to upgrade them without them knowing ? or if there isn't how can i buy 1 month re...
  • M0HX
  • Community Legend
  • 2100 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2100 Views
  • 6 replies
  • 0 likes

Me hicieron cargo a la tarjeta de credito sin obtener premium

Traté de contratar Spotify Premium Familiar para 5 cuentas y al momento de introducir mi tarjeta y darle en continuar, salió un mensaje como "Tu tarjeta está teniendo un mal día, intenta de nuevo"; Pero sí me llegó el cargo a la tarjeta!!! Necesito r...

  • Newbie
  • Traté de contratar Spotify Premium Familiar para 5 cuentas y al momento de introducir mi tarjeta y darle en continuar, salió un mensaje como "Tu tarjeta está teniendo un mal día, intenta de nuevo"; P...
  • OviiiOne
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 267 Views
  • 1 replies
  • 0 likes

"Can't Play The Current Song" Error - Premiuim

My music randomly stopped playing today and gave me a "Can't Play the Current Song" error, so now it does it for anything I try to play. I tried using the Spotify Web Player and the songs just won't even start on there, so I think it may be an issue ...

  • Newbie
  • My music randomly stopped playing today and gave me a "Can't Play the Current Song" error, so now it does it for anything I try to play. I tried using the Spotify Web Player and the songs just won't ...
  • tkalex
  • Newbie
  • 257 Views
  • 2 replies
  • 0 likes
  • Premium
  • 257 Views
  • 2 replies
  • 0 likes

Subscription renewal

I have just received an email in which I'm notified Spotify took money from my paypal account without me being notified in advance. I've had the £0.99 subscription until today and it automatically renewed even if i didn't want it to. I haven't got an...

  • Newbie
  • I have just received an email in which I'm notified Spotify took money from my paypal account without me being notified in advance. I've had the £0.99 subscription until today and it automatical...
  • KatesHere
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 291 Views
  • 1 replies
  • 0 likes

Account not logging in app but works on website

Hello, I was having problems with Spotify's ads freezing and having to close and restart, so I just reinstalled. I did a password reset because the new software was not accepting my username and password. I am able to login to the website online with...

  • Visitor
  • Hello,   I was having problems with Spotify's ads freezing and having to close and restart, so I just reinstalled. I did a password reset because the new software was not accepting my username...
  • KatesHere
  • Community Legend
  • 622 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 622 Views
  • 2 replies
  • 0 likes

Spotify Subscription ends - what happens if I resubscribe

So I'm in Myanmar (Burma) and the wifi situation is very bad. I get about 0.5mbps which isn't enough to download all my songs again. My subscription ended a few days ago so my question is: If I resubscribe again, will I have to download all my songs ...

  • Newbie
  • So I'm in Myanmar (Burma) and the wifi situation is very bad. I get about 0.5mbps which isn't enough to download all my songs again.   My subscription ended a few days ago so my question is: ...
  • KatesHere
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes