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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306071 Views
  • 870 replies
  • 98 likes
  • Account
  • 306071 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140120 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140120 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81197 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81197 Views
  • 64 replies
  • 9 likes

Cancel Spotify subscription

I would like to cancel my spotify premium subscription because i wasn't satisfied with the 1 month trial and forgot to cancel the subscription before being charged. [email address removed for safety reasons]

  • Casual Listener
  • I would like to cancel my spotify premium subscription because i wasn't satisfied with the 1 month trial and forgot to cancel the subscription before being charged.   [email address removed ...
  • AustinTanguay
  • Roadie
  • 175 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 175 Views
  • 3 replies
  • 0 likes

Help with family account!!

I accidentally bought the 20 dollar spotify family account when i only wanted myself and another person. I cancelled but not sure if I got my money back, panicking here! Please help I only wanted the 15 dollar one...

  • Newbie
  • I accidentally bought the 20 dollar spotify family account when i only wanted myself and another person. I cancelled but not sure if I got my money back, panicking here! Please help I only wanted the...
  • 63 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 63 Views
  • 0 replies
  • 0 likes

Subscribed, but not getting Premium?

All of the sudden my subscription is gone and I am back to Spotify Free for no reason. Tried everything that there is, still not getting my subscription back. Weird that even some people other than me are getting the same problem as well. Still, I ne...

  • Casual Listener
  • All of the sudden my subscription is gone and I am back to Spotify Free for no reason. Tried everything that there is, still not getting my subscription back. Weird that even some people other than m...
  • HeliosLox
  • Casual Listener
  • 111 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 111 Views
  • 2 replies
  • 0 likes

Error 3

My other spotify accound Daniel_hernandez_34 i cant log into it and whenever i try to log in it says error 3 please help me get my account back

  • Casual Listener
  • My other spotify accound Daniel_hernandez_34 i cant log into it and whenever i try to log in it says error 3 please help me get my account back
  • Daniel3482
  • Casual Listener
  • 126 Views
  • 1 replies
  • 0 likes
  • Premium
  • 126 Views
  • 1 replies
  • 0 likes

Signed up with Spotify Student Discount Premium...

SIgned up yesterday for Spotify Premium with student discount, and the charge has went through on my bank account of 5$ + tax. Im still labeled as Free status across all platforms (including the suscriptions tab on the website)... Not sure how to go ...

  • Casual Listener
  • SIgned up yesterday for Spotify Premium with student discount, and the charge has went through on my bank account of 5$ + tax. Im still labeled as Free status across all platforms (including the susc...
  • Jmarie0605
  • Newbie
  • 316 Views
  • 10 replies
  • 0 likes
  • Subscription
  • 316 Views
  • 10 replies
  • 0 likes

Solved!! I accidentally created two accounts and subscribed for the student premium, can't find receipts.

Hi there, I'm new to spotify, and recently attempted to subscribe for the student premium subscription. Without knowing I had created two accounts, one with facebook and one with my school email, I registered for the subscription. Although the progra...

  • Visitor
  • Hi there,   I'm new to spotify, and recently attempted to subscribe for the student premium subscription. Without knowing I had created two accounts, one with facebook and one with my school e...
  • MattSuda
  • Spotify Star
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes

Charged twice in a month

I was charged twice in a month...and now a week later my subscription is back at free....can the spotify team refer to this issue.....

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  • Visitor
  • I was charged twice in a month...and now a week later my subscription is back at free....can the spotify team refer to this issue..... 
  • user-removed
  • Not applicable
  • 82 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 82 Views
  • 1 replies
  • 0 likes

Solved!! Connect new Account with Facebook

Hey!I want to connect my new spotify Premium Account with Facebook. But a few years ago I signed up with Facebook to a regular spotify Account. Now I want to disconnect the old Account from Facebook and connect the new Account with fb... Pleeeeease h...

  • Casual Listener
  • Hey! I want to connect my new spotify Premium Account with Facebook. But a few years ago I signed up with Facebook to a regular spotify Account. Now I want to disconnect the old Account from Faceboo...
  • derxk
  • Music Fan
  • 236 Views
  • 6 replies
  • 0 likes
  • Account
  • 236 Views
  • 6 replies
  • 0 likes

Premium Subscription on phone not found on computer

I have premium on my phone but when i logged in on the computer it says i only have free. I need to change my payment info but since it says i only have free i am unable to do so. I have i never logged in with facebook so that isn't the problem. i ha...

  • Visitor
  • I have premium on my phone but when i logged in on the computer it says i only have free. I need to change my payment info but since it says i only have free i am unable to do so. I have i never logg...
  • user-removed
  • Not applicable
  • 108 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 108 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't let me sign up for premium

I've been using my free trial, and it's about to expire. I want to give spotify my money, and pay for premium, and it won't let me. I go to the payments screen, and fill out all the CC info. When I press submit, it takes me a screen that says,"You ne...

  • Newbie
  • I've been using my free trial, and it's about to expire. I want to give spotify my money, and pay for premium, and it won't let me. I go to the payments screen, and fill out all the CC info. When I p...
  • southboy01
  • Newbie
  • 11338 Views
  • 28 replies
  • 3 likes
  • Account
    Premium
  • 11338 Views
  • 28 replies
  • 3 likes

Can't login with facebook credentials

I try logging in to the app using my facebook credentials and it goes to my chrome browser says it is authenticating my facebook credentials and then the chrome window disappears and I am still not logged in and I am still at the login screen for the...

  • Newbie
  • I try logging in to the app using my facebook credentials and it goes to my chrome browser says it is authenticating my facebook credentials and then the chrome window disappears and I am still not l...
  • 117 Views
  • 0 replies
  • 0 likes
  • Login
  • 117 Views
  • 0 replies
  • 0 likes

Empty playlist stuck on loading and impossible to delete them

Hello everybody, recently I added a playlist on my phone but the playlist didn't appear right away so I clicked on "add a new playlist" several times to see it pops. As a result, for this one playlist added more than 20 "phantom" playlist appeared. I...

  • Newbie
  • Hello everybody, recently I added a playlist on my phone but the playlist didn't appear right away so I clicked on "add a new playlist" several times to see it pops. As a result, for this one playlis...
  • user-removed
  • Not applicable
  • 283 Views
  • 1 replies
  • 0 likes
  • Other
  • 283 Views
  • 1 replies
  • 0 likes

Deleted Playlists (Yes, I read the 'read first'. No, it did not help.)

Hi Spotify, I just tried launching the Spotify app after work today to find that I had been logged out and my password disabled. I reset the password to a message saying that I had used "Available offline" on too many devices (impossible as I only ha...

  • Casual Listener
  • Hi Spotify,   I just tried launching the Spotify app after work today to find that I had been logged out and my password disabled. I reset the password to a message saying that I had used "Ava...
  • KatesHere
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Login
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! December promo of 3 months premium

I subscribed last december because of the promo they had, where if you get a month's premium, you get 2 months free. Did I just read it wrong or something? because my premium ended already

  • Casual Listener
  • I subscribed last december because of the promo they had, where if you get a month's premium, you get 2 months free. Did I just read it wrong or something? because my premium ended already
  • Jordi
  • Community Legend
  • 324 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 324 Views
  • 4 replies
  • 0 likes

Solved!! I want to delete my facebook account but...

But when i do i cant log in to spotify. What can i do ? I don't want to keep my facebook but i want to keep my spotify account. What are my options?

  • Casual Listener
  • But when i do i cant log in to spotify. What can i do ? I don't want to keep my facebook but i want to keep my spotify account. What are my options?
  • Emmaleighlei
  • Newbie
  • 15677 Views
  • 11 replies
  • 0 likes
  • 15677 Views
  • 11 replies
  • 0 likes

Being overcharged

Hi, In the credit card's bill it appears the Spotify four times. In other words, every month Spotify is charging me like I would I have 4 susbcriptions. What could it be? What should I do? Thanks, Tadashi.

  • Newbie
  • Hi,   In the credit card's bill it appears the Spotify four times. In other words, every month Spotify is charging me like I would I have 4 susbcriptions.  What could it be? What should ...
  • KatesHere
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

College subscription

Hello, so I'm out of high school and have been accepted into GCSCollege and I begin classes in March, can I still qualify for student discount or are you requiring me to wait a month?

  • Newbie
  • Hello, so I'm out of high school and have been accepted into GCSCollege and I begin classes in March, can I still qualify for student discount or are you requiring me to wait a month?
  • Bittencourt
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to suggest an Album for Spotify

I realy do love the Mad Hatter album by Chick Corea. http://chickcorea.com/albums/the-mad-hatter/But it's missing in Spotify. What can I do. Except quit Spotify and start buying albums again TIA Frank

  • Newbie
  • I realy do love the Mad Hatter album by Chick Corea. http://chickcorea.com/albums/the-mad-hatter/ But it's missing in Spotify. What can I do. Except quit Spotify and start buying albums ag...
  • jean3601
  • Community Legend
  • 278 Views
  • 1 replies
  • 1 likes
  • Other
  • 278 Views
  • 1 replies
  • 1 likes

Suscribí a mi familia en un viaje a usa y ahora no pueden utilizar la cuenta

Hola,La cuenta original es de argentina pero en un viaje a usa hice el upgrade para mi familia, para tener varias cuentas al mismo tiempo y me dice q no corresponde c el país original así que pague, envié las suscripciones a mi familia pero no se pue...

  • Casual Listener
  • Hola, La cuenta original es de argentina pero en un viaje a usa hice el upgrade para mi familia, para tener varias cuentas al mismo tiempo y me dice q no corresponde c el país original así que pague...
  • Gabrielaminguij
  • Casual Listener
  • 81 Views
  • 1 replies
  • 0 likes
  • Account
  • 81 Views
  • 1 replies
  • 0 likes

Reverted to free account.

Hi my account got reverted to a free account although i have paid for a full months service as of 6/1/16. When i try to pay for the month of February there is no option to pay for the regular RM14.90 price. It only shows the ME+1family member @ RM22....

  • Casual Listener
  • Hi my account got reverted to a free account although i have paid for a full months service as of 6/1/16. When i try to pay for the month of February there is no option to pay for the regular RM...
  • limmenglee1991
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
  • 181 Views
  • 2 replies
  • 0 likes