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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Does anyone know how long Spotify will keep premium once payment fails to go through? Also, if premium expires, will the student discount still work when I am able to pay again? Backstory: Recently I lost my debit card and had to cancel the card. Bec...
Someone changed my email in my account to "jch@jacobchristiansen.dk" and my password.Now I cannot change the email as it requires the password. I can log in using the Facebook login, but I cannot change anything from my profile as it requires the pas...
Hi I have been emailing back and forth with spotify and have just cancelled my credit card to have a payment stopped. I tried to sign up for the premium service for 0.99c on my spotify account. When I clicked on the advertisement it brought me to a p...
“Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.”What can i do
I can not open my message function in the Spotify software (for PC, latest update, Premium) the `thinking' cirkel just spins around. It's been like this for a while now. Apreciate your help, awaiting a important chat thru that function so I would be ...
I have Spotify Premium since 1 year and a half ago, I never had a problem till last sunday when I got a message saying that I havent upgrated it yet, it had to be paid on 14 March, on that day I had the money on my account and Spotify didnt credited ...
My account has been recently hacked. I got it back thanks to the very helpful people from the Customer Support. I have now put in a complex and long password to protect it and planning to change it on a regular basis. Are there other things you guy k...
Can someone please just remove my Samsung Galaxy S5 from my offline device list please, the settings arent working on the website and im going on holidays tommorow and want to put music onto my new S7.
i really need help figuring out a way to TRANSFER/IMPORT/SUNC/DOWNLOAD all my music not just playlists to another account!!! we have been sharing an account for months but it sucked because we couldn't use it on 2 different devices. so we upgraded to...
I checked my account transactions and it says i payed for spotify 9.99 euro , i called my bank they said im subscribed , i check two on my spotify accounts and my card details arent even entered, how could someone have my card details to pay for spot...
If i accidentally deleted my spotify account, does that automatically cancel my subscription? I mean, will auto-renewal still apply? Or does that automatically cancel my subscription to premium?Thank you!
Hi I am trying to get spotify premium with my student discount from unidays but every time I try it says 'oops something went wrong, try again.'
My premium account is about to expire because I cannpt update my card payment to a USA card. I have followed the steps detailed on how to do this but something isn't updating because it just keep getting the same message. I clicked change country to ...
Hi, i used to login via facebook and somehow someone got into my account and changed my email and password and now i cant lock them out or recover my account. I already sent an email to premium @spotify.com and the contact form doesnt help beacusae t...
Hi there!i moved from France to Canada, changed my account informations and also changed paying method from french to canadian.But i am still paying in euros... 9,99euros + taxes = 17 $ CAD for my premium subscription Can you help me with this please...
Trying to sort out my subscription. I was using family but realised after a year that my family in Ireland can't use spotify as I'm in NZ. So money down the drain for one as nobody was using the extra user. I tried to cancel the family plan and get a...
Hello! I don't want to cancel my premium account, but I want to change it from a family plan to just a single user. I only see how to cancel my subscription altogether and I can't find any contact details for Spotify to help get this resolved. Please...
Hey y'all, I just tried subscribing to premium using the student discount a few minutes ago and have not received the premium benefits. There is a $5.35 on my bank account, but there is no receipt for the transaction on my account page. I tried loggi...
Im getting an email saying my payment card has expired, however the card im using is good until 12/17. It seems Spotify are using my old card which expired on 11/14. How are they allowed to take payments off an expired card for so long? Is this commo...
So I switched my payment method recently (to paypal from a credit card) and I was charged for my first month of subscription in Euros. I live in Canada so the exchange rate made my charge for a Premium subscription about $16.96 instead of $10.00 CAD ...
