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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413170 Views
  • 965 replies
  • 108 likes
  • Account
  • 413170 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180258 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180258 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101159 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101159 Views
  • 68 replies
  • 10 likes

AutoPay

I had cancelled my autopayment and it charged my for this month, I am very upset. Is there any phone number I can call to fix this because obviously it didn't work when I did it the first time. Please and thank you in advance.

  • Casual Listener
  • I had cancelled my autopayment and it charged my for this month, I am very upset. Is there any phone number I can call to fix this because obviously it didn't work when I did it the first time. Pleas...
  • Steph_B
  • Roadie
  • 454 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 454 Views
  • 3 replies
  • 1 likes

change family plan

Hello, i have a family plan for 3 people plus me, i want to change the currnet plan for 2 people, plus me, how can i do that? i need to cancel my actual plan, and rebuy the plan i want? Thanks

  • Newbie
  • Hello, i have a family plan for 3 people plus me, i want to change the currnet plan for 2 people, plus me, how can i do that? i need to cancel my actual plan, and rebuy the plan i want?   Than...
  • OviiiOne
  • Community Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes

Solved!! can't log in

i enter my email and password but it says account already exsists help please

  • Casual Listener
  • i enter my email and password but it says account already exsists help please
  • jean3601
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 192 Views
  • 1 replies
  • 0 likes

FEES!!!!

I was setting up a student account and stopped the process after it captured my credit card info. Now there is a charge of $5.40 on my credit card but my account is still a free account. I await a reply.

  • Newbie
  • I was setting up a student account and stopped the process after it captured my credit card info. Now there is a charge of $5.40 on my credit card but my account is still a free account.  I awai...
  • jean3601
  • Community Legend
  • 152 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 152 Views
  • 2 replies
  • 0 likes

Solved!! Account compromised?

My playlists keep disappearing and I keep seeing playlists that I haven't added on my account.Then today, spotify told me that it was being played on "Jan's Iphone" (I have no idea who that is).Only point of reference is one of the playlists that sud...

  • Casual Listener
  • My playlists keep disappearing and I keep seeing playlists that I haven't added on my account. Then today, spotify told me that it was being played on "Jan's Iphone" (I have no idea who that is). O...
  • jean3601
  • Community Legend
  • 574 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 574 Views
  • 2 replies
  • 0 likes

Student Discount

I went to resign-up with spotify premium as a sudent to get the discount. I paid for it and it said something went wrong. I checked my bank acount and i was charged multiple times and i still don't have premium.

  • Casual Listener
  • I went to resign-up with spotify premium as a sudent to get the discount.  I paid for it and it said something went wrong.  I checked my bank acount and i was charged multiple times and i s...
  • jean3601
  • Community Legend
  • 218 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 218 Views
  • 3 replies
  • 0 likes

Solved!! premium subscription failure

HiI was this weekend in Nederlands on holidays and I bought a code card for a months subscription.I couldn't do it for signal problems and now I'm back in Belgium. How can I use it from here?Thanks in advanceJose

  • Newbie
  • Hi I was this weekend in Nederlands on holidays and I bought a code card for a months subscription.I couldn't do it for signal problems and now I'm back in Belgium. How can I use it from here? ...
  • jean3601
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Premium
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! adding another person to the family plan

Hey there, i hope you're having a nice day.Currently im paying for two accounts, regular premium and the family plan. How can I cancel the regular one and switch over to the family plan?Thanks for the help in advance.

  • Casual Listener
  • Hey there, i hope you're having a nice day. Currently im paying for two accounts, regular premium and the family plan. How can I cancel the regular one and switch over to the family plan? Thanks fo...
  • jean3601
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
  • 302 Views
  • 1 replies
  • 0 likes

Premium disappeared

iPhone 5s I was subscribed to premium but all of a sudden it's disappeared and I can't restore it they were taking money from bank but have stopped playlists are still there but no response help I'm frustrated.

  • Casual Listener
  • iPhone 5s I was subscribed to premium but all of a sudden it's disappeared and I can't restore it they were taking money from bank but have stopped playlists are still there but no response help I'm ...
  • jean3601
  • Community Legend
  • 335 Views
  • 5 replies
  • 0 likes
  • Premium
  • 335 Views
  • 5 replies
  • 0 likes

[Android][Subscription] Other Payment Options

I had an app that lets me pay through my service provider (either through billing or prepaid credits). I'd like to avail Spotify Premium but I don't want to use my credit card. Hope Spotify adds other payment options.

  • Casual Listener
  • I had an app that lets me pay through my service provider (either through billing or prepaid credits). I'd like to avail Spotify Premium but I don't want to use my credit card. Hope Spotify adds othe...
  • Merik
  • Community Legend
  • 503 Views
  • 5 replies
  • 1 likes
  • Android
    Subscription
  • 503 Views
  • 5 replies
  • 1 likes

First some weird artists started appearing for me... now ALL my music and playlists are gone :(

So, a few days ago i started noticing some weird artists and songs appearing to my account, as if i had saved them... which i didn't! I did't bothered much until today i opened Spotify on my Android and ALL my saved songs and playlists were gone, and...

  • Visitor
  • So, a few days ago i started noticing some weird artists and songs appearing to my account, as if i had saved them... which i didn't!   I did't bothered much until today i opened Spotify ...
  • 888margo888
  • Gig Goer
  • 354 Views
  • 6 replies
  • 0 likes
  • Account
  • 354 Views
  • 6 replies
  • 0 likes

Connect my account to Facebook (problem)

I've been trying to connect my spotify account to my facebook account but I have no success at such task. I have already a spotify account on my facebook profile, but I've never used it. Also I have an account with a login that is not connected to my...

  • Newbie
  • I've been trying to connect my spotify account to my facebook account but I have no success at such task. I have already a spotify account on my facebook profile, but I've never used it. Also I have ...
  • MattSuda
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

Paying two premium subscriptions

My husband and I are pay for two subscriptions for 9.99 monthly which total to 20.00 monthly we should be charged only the the 9.99 for the family plan it comes out the one PayPal account. If this is not correct I have no choice but to terminate our ...

  • Newbie
  • My husband and I are pay for two subscriptions for 9.99 monthly which total to 20.00 monthly we should be charged only the the 9.99 for the family plan it comes out the one PayPal account. If this is...
  • MattSuda
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Premium
  • 118 Views
  • 1 replies
  • 0 likes

Can you permenantly delete my Spotify account please l?

Can you delete my account please. Looking for this to happen ASAP

  • Newbie
  • Can you delete my account please. Looking for this to happen ASAP
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Facebook & Email

I logged on to my Facebook account to Spotify app . I freeze my Facebook account closing my Spotify account. I want to do with my Spotify account login password adresiv mail . What should I do?

  • Visitor
  • I logged on to my Facebook account to Spotify app . I freeze my Facebook account closing my Spotify account. I want to do with my Spotify account login password adresiv mail . What should I do?
  • MattSuda
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
    Subscription
    Unlimited
  • 127 Views
  • 1 replies
  • 0 likes

Can't Cancel Premium Trial!!

I have been trying to cancel premium trial subscription for two days! I have gone through all the steps mentioned in the website, but once I have to re-enter my password for "verification" it says that it is incorrect. How can it be incorrect if I ju...

  • Newbie
  • I have been trying to cancel premium trial subscription for two days! I have gone through all the steps mentioned in the website, but once I have to re-enter my password for "verification" it says th...
  • MattSuda
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Withdraw twice each month

Hi, it is taken 99x2 sek each month from my bank account, I have always just had one Spotify user. Where is it possible to find anyone to talk to about this?Thanks

  • Newbie
  • Hi, it is taken 99x2 sek each month from my bank account, I have always just had one Spotify user. Where is it possible to find anyone to talk to about this? Thanks
  • MattSuda
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
  • 176 Views
  • 1 replies
  • 0 likes

How do I remove a family member?

I am on a family plus two plan. I want to remove one account and go with family plus one. How would I do this?

  • Newbie
  • I am on a family plus two plan. I want to remove one account and go with family plus one. How would I do this?
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 237 Views
  • 1 replies
  • 0 likes

Refund

I just started my premium yesterday 3-19-2016 second time I get really bad sound on my device, I thought it was my device had it checked out its not my device gong to try a different route. I didn't think my payment has processed it but if so please ...

  • Newbie
  • I just started my premium yesterday 3-19-2016 second time I get really bad sound on my device, I thought it was my device had it checked out its not my device gong to try a different route. I didn't ...
  • MattSuda
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
  • 90 Views
  • 1 replies
  • 0 likes