Account Rested

[hockyjosh]

Hey all,

This morning I changed my facebook password and clicked the button to log me out of every device that was using my account. Shortly after I went on my phone to use spotify, because facebook logged me out of every device that was using my facebook account, it logged me out of my spotify, no big deal I'll just reconnect my spotify to my facebook account. When I reconnected all my playlists, starred songs, and my premium service was gone. I thought my phone was just being weird. Many hours later I just got onto my laptop and I am having the same issue. For whatever reason, all my playlists are gone, my starred music is gone, and my premium service is gone. I have no idea how to get it all back.

Any help would be great. Thanks!

[Ramon · Accepted solution]

Hi @hockyjosh 

Hey there, not to worry. It just sounds like you have two accounts. We can totally help you solve this, but you need to contact us through the contact form , and we'll sort it out for you.

Regards,

[user-removed]

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@Ramon_ wrote:

Hi @hockyjosh 

Hey there, not to worry. It just sounds like you have two accounts. We can totally help you solve this, but you need to contact us through the contact form , and we'll sort it out for you.

Regards,

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Welcome to the forums Ramon_!