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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80453 Views

9 replies

2 likes

Account
Login
  • 80453 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653993 Views

13 replies

4 likes

Account
  • 653993 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734472 Views

18 replies

29 likes

  • 734472 Views
  • 18 replies
  • 29 likes

Password Help

My spotify account is set up through my facebook. I am trying to change which email is associated with my spotify account but I need my password to confirm the change. Is my spotify password the same password as my facebook password since it is set u...

Newbie

My spotify account is set up through my facebook. I am trying to change which email is associated with my spotify account but I need my password to confirm the change. Is my spotify password the same...

Daniel

Community Legend

335 Views

1 replies

0 likes

Account
Free
Login
Other
  • 335 Views
  • 1 replies
  • 0 likes

I can't sign in! The country doesn't match the one set.

Hello, I have moved from Spain to Ecuador. I have change my region on spotifuggle profile but still can't log in.... SOWS Thanks, P.d: I have a free account. GR

Casual Listener

Hello,  I have moved from Spain to Ecuador. I have change my region on spotifuggle profile but still can't log in.... SOWS Thanks,    P.d: I have a free account.   ...

Ferd

Newbie

2197 Views

11 replies

0 likes

Free
Login
  • 2197 Views
  • 11 replies
  • 0 likes

Solved!! Suddenly, commercials

I've been paying for Spotify for a while now, but a while ago I was suddenly asked to log into the Spotify application again. So I did, but now I'm getting commercials all of a sudden, even though I'm still paying. Can someone solve this for me?

Visitor

I've been paying for Spotify for a while now, but a while ago I was suddenly asked to log into the Spotify application again. So I did, but now I'm getting commercials all of a sudden, even though ...

SMOEG

Newbie

7063 Views

9 replies

0 likes

  • 7063 Views
  • 9 replies
  • 0 likes

Spotify Premium & Sunday Times Subscriber

I've just seen that I can get 12 months of Spotify Premium with my Times subscription, but I'm already a Premium member. Can I get the same deal?

Newbie

I've just seen that I can get 12 months of Spotify Premium with my Times subscription, but I'm already a Premium member.  Can I get the same deal?

Jack_H

Spotify

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Just upgraded? Not getting Premium?

Just upgraded to premium but cannot access my playlist offline

Newbie

Just upgraded to premium but cannot access my playlist offline

Peter__

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

offline devices reset

User name MichaelNewling

Newbie

User name MichaelNewling

Peter__

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Me han desaparecido las playlist por un fallo de Spotify.

Sucede que ayer al entrar en Spotify me daba error al inicio de sesión (un error destos que ponen números "#6532" por ejemplo) y la solución que me daba Spotify en la misma aplicación de Windows era cerrar cuenta y volver a iniciar sesión. Pues al in...

Newbie

Sucede que ayer al entrar en Spotify me daba error al inicio de sesión (un error destos que ponen números "#6532" por ejemplo) y la solución que me daba Spotify en la misma aplicación de Windows era ...

isanka

Roadie

493 Views

1 replies

0 likes

Account
Login
Other
  • 493 Views
  • 1 replies
  • 0 likes

Looping around student upgrade screens

I was sent an email saying my student discount has expired and was offered a link to extend it. As per the screens I put in my student id number (NUS / ISIC) and then confirmed my facebook account. The page just loops between a spottify (you're almos...

Newbie

I was sent an email saying my student discount has expired and was offered a link to extend it.   As per the screens I put in my student id number (NUS / ISIC) and then confirmed my facebook...

user-removed

Not applicable

330 Views

3 replies

0 likes

Account
  • 330 Views
  • 3 replies
  • 0 likes

Duplicate account / payment

Hi - I recently moved back to the UK from Germany and when I tried to set up Spotify here I got all the location based problems spotify is famous for by now... I tried all the tricks mentioned by fellow spotifiers including taking out the free premiu...

Visitor

Hi - I recently moved back to the UK from Germany and when I tried to set up Spotify here I got all the location based problems spotify is famous for by now... I tried all the tricks mentioned by fel...

Peter__

Community Legend

250 Views

2 replies

0 likes

  • 250 Views
  • 2 replies
  • 0 likes

Hi Spotify

Please can you log everyone out of my account, I have to many devices connected to Spotify l

Casual Listener

Please can you log everyone out of my account, I have to many devices connected to Spotify l

Adam

Roadie

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Spotify Premium without having Facebook

Hi, I originally created my spotify account with a facebook account back in the days where this was the only option. I have a premium subscription, and have decided to no longer use facebook. Now I cannot access spotify without reactivating my accoun...

Newbie

Hi,   I originally created my spotify account with a facebook account back in the days where this was the only option.   I have a premium subscription, and have decided to no longer...

Adam

Roadie

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

WTF, SERIOUSLY WTF AKA STOP SENDING ME EMAILS YOU F*CKTARDS!

So, this is the story: Remember a while back, when suddenly you could only listen to spotify in the country you have entered as your place of residence? Well I was travelling back and forth between two countries. Since I had registered with facebook ...

Newbie

So, this is the story:   Remember a while back, when suddenly you could only listen to spotify in the country you have entered as your place of residence? Well I was travelling back and fort...

Peter__

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Free 60 days trial Paypal?

Hi! How do I get this running? No errors in the verification..... Br Tobias, Sweden

Casual Listener

Hi!   How do I get this running? No errors in the verification.....   Br   Tobias, Sweden

Peter__

Community Legend

1875 Views

10 replies

0 likes

  • 1875 Views
  • 10 replies
  • 0 likes

Totally sucks! Says logged in but can't find playlists

I just bought and installed spotify 5.99 account. Am logged in but can't find playlists. Logged in through facebook so thought logging in through spotify might help. Never set a password so clicked on reset password. Was told a reset email would be s...

Newbie

I just bought and installed spotify 5.99 account.  Am logged in but can't find playlists.  Logged in through facebook so thought logging in through spotify might help.  Never set a pas...

user-removed

Not applicable

243 Views

3 replies

0 likes

  • 243 Views
  • 3 replies
  • 0 likes

Device password email not received

Hi there, Our SONOS system started dropping Spotify today, and so began a long search to figure out why. At some point it was recommended that I set up a device log in/password and not use my Facebook login. So I clicked a link and then clicked a but...

Casual Listener

Hi there,   Our SONOS system started dropping Spotify today, and so began a long search to figure out why. At some point it was recommended that I set up a device log in/password and not use...

user-removed

Not applicable

277 Views

3 replies

0 likes

Account
  • 277 Views
  • 3 replies
  • 0 likes

Mexico

Hi AllI downloaded spotify to my iPhone while on holiday in Mexico and now I'm back in the UK I cannot log on without having to keep resetting my password.Thanks

Newbie

Hi All I downloaded spotify to my iPhone while on holiday in Mexico and now I'm back in the UK I cannot log on without having to keep resetting my password. Thanks

Peter__

Community Legend

295 Views

1 replies

0 likes

Account
  • 295 Views
  • 1 replies
  • 0 likes

Problem updating card payment details

Hej, I am trying to update my credit card payment details, and it doesn't seem to work, although my card is active/registered for online purchase etc.. All the criterias you list on FAQ are fulfilled. Who can I contact to get my credit card details u...

Regular

Hej,   I am trying to update my credit card payment details, and it doesn't seem to work, although my card is active/registered for online purchase etc.. All the criterias you list on FAQ ar...

Peter__

Community Legend

534 Views

8 replies

0 likes

  • 534 Views
  • 8 replies
  • 0 likes

Switching to a regular account

Due to the fact that I'm about to cancel my Facebook account, I'd like to know if it is possible to switch to a normal Spotify account?

Newbie

Due to the fact that I'm about to cancel my Facebook account, I'd like to know if it is possible to switch to a normal Spotify account?

Peter__

Community Legend

266 Views

3 replies

0 likes

Account
  • 266 Views
  • 3 replies
  • 0 likes

spotify premium/vodaphone

I have premium subscription via vodaphone activated on the 21st february and it is only showing the free spotify. I have now spent what seems like half a lifetime on the phone to vodaphone trying to resolve this including setting up several new email...

Casual Listener

I have premium subscription via vodaphone activated on the 21st february and it is only showing the free spotify. I have now spent what seems like half a lifetime on the phone to vodaphone trying to ...

Peter__

Community Legend

449 Views

5 replies

0 likes

  • 449 Views
  • 5 replies
  • 0 likes

Facebook account deleted

Hi, I am a Premium user of Spotify. Recently I have deleted my facebook account. But I had completely forgotten the fact that my Spotify account was linked to it. Because of this, I cannot access to my account on Spotify anymore. I don't know what I ...

Casual Listener

Hi, I am a Premium user of Spotify. Recently I have deleted my facebook account. But I had completely forgotten the fact that my Spotify account was linked to it. Because of this, I cannot access t...

Peter__

Community Legend

542 Views

6 replies

0 likes

Account
  • 542 Views
  • 6 replies
  • 0 likes