Account hack issues

SyntheticBacon · 2016-05-08

Hi guys,

Looks like my Spotify account was hacked today and my login email and password was changed without a prompt or any notification until it was too late. I have tried tweeting out and sent in a support request email but I have not gotten a response at all. What am I supposed to do in the meantime? Thanks.

Maxim · 2016-05-08

Hey @SyntheticBacon,

The Spotify Support team usually replies within 48 hours. If you don't hear back within 48 hours, please let me know so I can go ahead and escalate this for you :).

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