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Account hack issues

Account hack issues

Hi guys,

 

Looks like my Spotify account was hacked today and my login email and password was changed without a prompt or any notification until it was too late.  I have tried tweeting out and sent in a support request email but I have not gotten a response at all.  What am I supposed to do in the meantime?  Thanks.

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1 Reply

Hey @SyntheticBacon,

 

The Spotify Support team usually replies within 48 hours. If you don't hear back within 48 hours, please let me know so I can go ahead and escalate this for you :).

 

MaximSpotify Star
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