Account hijacked

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Account hijacked

vlad
Newbie

Just noticed my account has been hijacked.

 

I can still log in with facebook, but the e-mail and password on the account has been changed (so I have no way to change the e-mail back to my old one). My username is fairly short and common and I get a couple of these "Reset your password" e-mails every month, but I disregard them as I'm not the one that's asked for the p/w reset.

 

What do you need from me to change the e-mail adress back to my old one? And do you have some sort of two step verification to make sure this doesn't happen again?

1 Reply

Maxim
Rock Star 24
Rock Star 24

Hey @vlad,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximRock Star 24
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