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Account recover

Account recover

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Plan

Student

Country

 USA

Device

iphone 8 and home computer 

Operating System

 

 

My Question or Issue

 Hi my account got hijacked somehow and after trying my usual passwords i got an email saying the email address has changed i responded back with the required information to verify that i owned the account today and i recived a differnt email in spanish saying that the email has changed again. how would i go about fixing this?

Reply
1 Reply

Hey @DaddyDonks,

 

Welcome to the community!

It sounds like someone has indeed gained access to your account. I would recommend checking out the  "Someone has taken over my account" support article for some more help with this.

 

Let me know if you have any questions. Have a great day 🙂

NoahSpotify Star
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