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Artist customer support

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Artist customer support

Casual Listener

Guys. wth

I sent a few emails already and have no response.

Is this what you call customer support?

 

So where and when can I get customer support? And not some automated answers.

 

Every other customer support at least sends out an email that they received the email and that they are on top of things.

You don't need to do that?

 

 

 

 

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Re: Artist customer support

Rock Star 24
Rock Star 24

You've filled out this form, right: https://artists.spotify.com/contact?

MaximRock Star 24
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5 Replies
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Re: Artist customer support

Rock Star 24
Rock Star 24

Hey @leeham2,


Thanks for coming to the Spotify Community.

 

When did you fill out the Creator Support Contact Form?

Let me know 🙂

MaximRock Star 24
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Re: Artist customer support

Casual Listener
more than a week ago
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Re: Artist customer support

Rock Star 24
Rock Star 24

Okay.

 

I'd like to let you know that there's no guaranteed response time so it can take a little longer to receive a response.

MaximRock Star 24
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Re: Artist customer support

Casual Listener
Aye Maxim,
I don’t have a problem that it might take longer.

But no response at all …. not even that they received anything or customer support is busy … whatever.
At least you know as a customer.

Thanks!
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Solution!

Re: Artist customer support

Rock Star 24
Rock Star 24

You've filled out this form, right: https://artists.spotify.com/contact?

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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