Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Been over charged for over 6 months with student discount

Been over charged for over 6 months with student discount

Originally I was being charged the advertised 50% off rate then out of nowhere Spotify started charged me full price again and now I am attempting to back over to a student account again and not only will my subscription not changed but I am continues to be double charged.

Reply
1 Reply

Hey @paul-carson,

 

Are you in the US?

Try using this site to validate:

 

https://spotify.sheerid.com/

 

If it succeeds, when you log back in your Spotify account, and look under the subscription tab the price will change to $4.99 for your upcoming renewal date.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts