Can't Login

[SantiagoGW]

Hey! I am sorry if this has already been a subject here, but I have a problem attempting to log in. I updated to the recent version of Spotify and tried to enter using Facebook. However, it did not log me in, but instead took me to a web page which immediatley closed without even fully opening. 

Then, I tried using my email adress (the same I have on Facebook, with the same password). Nonetheless, it tells me that it seems that my firewall is blocking my access to the application. I did enter my Windows firewall configuration but only found that indeed the access was granted for Spotify to work. 

Is there something I can do to fix this? 

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.