Can't change my payment method

[crystalscar]

My credit card expired and i got the new one but i can't change my card information. When i tried to change it and click "Change payment information" button nothing happened

[Araytha]

Maybe you can use this link "https://www.spotify.com/tr/payment/change/#__main-pci-credit-card"

[crystalscar]

i already did this but it tries to check my old card but it can't because card expired 😞

and the button at the bottom doesnt working for me

[Araytha · Accepted solution]

You should send a ticket. Probably bug. https://www.spotify.com/en/about-us/contact/

[crystalscar]

thank you 🙂