Can't invite family members?

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Re: Can't invite family members?

Casual Listener
Agreed that it is amazing that this is not fixed yet. I setup an account
for my kids to share but they had conflicts as they like to listen to
different music at the same time. I would add two users but to cancel and
restart the account is too much of a hassle. As a result, Spotify is out on
$10 per month or the revenue of a new subscriber. I also will be checking
out the Apple version.

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Re: Can't invite family members?

Newbie

Same problem.  Since I have to cancel my subscription anyway, maybe a good time to try Apple Music.

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Re: Can't invite family members?

Newbie

This is totally hopeless...i allready have my wife in my family plan, and now want to add one of my kids....Spotify now tells me to cancel my premium plan, and then wait for  their obvious crapy systems to sync, and subscribe to premium again, and then add the 2 additional family members???...How about me telling them to go with apple music and me going to Groove?.....

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Re: Can't invite family members?

Newbie

ok...so to add another member to my family plan, I need to cancel my entire premium plan, wait for it to revert to free, then sign back up for premium family with 2 family members.  My question is "do I and my existing family member lose all of our saved playlists and things when I cancel and resubcribe?"  Please confirm one way or another.

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Re: Can't invite family members?

Casual Listener
I can attest that you do get to keep your stuff as long as you use the same
logins.

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Re: Can't invite family members?

Regular
Really intuitive right? How many developers does Spotify have working for
them? And this still is an issue?!?!?!

Anyway to answer your question. Your crew will keep their premium plan
until the end of the period. I JUST had to do this again so I could add my
wife to my family plan. I cancelled, I then had a week remaining until my
plan expired. Everyone still had the premium features.
Then on my plan expiration date I signed up again for a new family plan.

It's almost like we're back in 1995 and this whole "online billing" thing
is still getting figured out. Don't forget your AOL CD.

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Re: Can't invite family members?

Casual Listener
Wasn't a problem for me. One thing I didn't notice was whether it affected any playlists with locally saved files as I believe non-premium membership doesn't allow that functionality. Please correct me if I'm wrong.
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Re: Can't invite family members?

Casual Listener

This problem is still not fixed. I have 2 of my sons signed up in my family account. I have a third son who wants to join. But I cannot find the invite button either. I am not prepared to have three of us mess around with accounts to achieve invite by workaround.

How about Spotify reduce my third son's account cost  to family rate while they sort this mess out.

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Re: Can't invite family members?

Newbie

Ridiculous that 'cancelling your subscription, then re-activating' is the solution for adding additional family members.

@Spotify: can you please just provide the service I'm paying for? All we need is a button where I can add up to 5 family members, at any given time.

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Re: Can't invite family members?

Newbie

This is utterly ridiculous and makes sense for no-one. I assume the issue if that if you pay on the 1st and add a 3rd user on the 5th then either you have to give a free 25 days or do a second pament for the month. Id personally suggest the former and keep an eye for people gaming it alternatively do a pro rated payment added to the next month or separate or add a free account until the next payment date.

 

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