Can't log in (PC).

[marinanina]

Plan

Free

Country

Brazil

Device

Samsung and PC

Operating System

Android and Windows 10

My Question or Issue

So I accidentally log off from my account on PC and I couldn't log in again, maybe it's because I deleted my Facebook account that I created my Spotify. After that I created a new Facebook just to link with my Spotify in my phone but it didn't work. 

What can I do? A month ago I was Premium but now I don't want to subscribe anymore because of this issue and I use much more in PC. Now I'm using a new account just to listen my playlists.

[Elena]

Hey there @marinanina,

Thanks for posting and welcome to the Community! Don't worry we're here to help.

You should first try resting your password with all of your email accounts here. 

Note that when you create a Spotify account using Facebook, the login email address is also acquired from Facebook. 

This means that your old account should be connected with the email address you originally created the deleted Facebook account. 

We'd also recommend taking a look at this page for more things you can try to locate your account.

Hope this helps. Keep us posted on our progress.

Have a nice day!