Can't logg in by using the right password and I can't remember my e-mail

[itsfanniyeah]

Hi! I can't logg into my account. I've tried all the possible passwords, but none of them works. With one password (the one I think is the correct one) it seems like Spotify starts to logg in, but then it doesn't. When I try other passwords it just immediately says that the password or username is incorrect. I can't remember the e-mail address that I've used to create my account so I can't reset the passwerd either.. what can I do?

[Alfredo]

Hey @itsfanniyeah, welcome to the community!

Thanks for getting in touch with us, we'll gladly help you out.

To make sure if there's an account set up with your information, let's try this troubleshooting.

If you're unable to find the account at all, and you were paying for Spotify Premium, our Support team can help you track down the payments to find the account and help you log back in.

You can give them a shout via Twitter or Facebook. They'll get back to you as soon as possible.

If you had a Free account and no records of the email or username you used to set it up, it'd be best to sign up for a new account.

All the best!