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Can't login and can't reset password

Can't login and can't reset password

I've been trying to login to spotify on all my devices, but it says my password is incorrect. Yet I've gotten no email that my password was changed and whenever I try to reset it, it says my account doesn't exist. 

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7 Replies

I can not access my account either!!!
My account is linked to my facebook
Raj_virdee_121@hotmail.com can I get access back???


@user-removed wrote:
I can not access my account either!!!
My account is linked to my facebook
Raj_virdee_121@hotmail.com can I get access back???

Hey!

 

Thanks for the post 

 

Since your Spotify account was created through Facebook, logging in is easy: just click Log in with Facebook.

 

If you’ve forgotten your Facebook password, visit the Facebook password recovery page.

 

If however your Facebook account is deactivated, then this will make your Spotify inaccessible. You'll need to contact Spotify Customer Support via here and they'll be able to help you out.

 

Thanks!

Is there no way for me to contact someone who actually works for Spotify to help me with this? 

 

Hey

 

You can get in touch with Spotify via email by filling this contact form here.

 

Thanks!

 Looks like all I get is an automated response telling me to come here. :x

@Alzan

 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply email address) and one of the customer services agents will get back to you as soon as possible.

same problem here...............

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