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Can't use address for family premium

Can't use address for family premium

Plan

Premium

Country

Canada

Device

Huawei P30

 

My Question or Issue

I live in a rural area and Spotify won't let me use my address so my family can verify it.  I tried adding my daughter but was asked to provide an address.  We are currently sharing my account but it's not working out to well for us.  Is there something I can do to figure this out?

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Reply
2 Replies

Hey @Jaykaytee,

 

Thanks for posting your question here in the Community and welcome. 

 

Would you mind taking a look at the info you'll find here under Need help? > I need help with my Family plan address? In particular, make sure to read the section called Address not listed to see whether following any of the steps featured in it helps.

 

Let us know how you get on. We're here to help with anything else too!

Mario Moderator
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I've tried 4 times to add my friend to Spotify sending invite and my address I give her wont go though. does not match or google doesn't want to find it. 

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