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Cancelar a conta premium sem saber o e-mail

Cancelar a conta premium sem saber o e-mail

Olá. Gostaria de cancelar minha conta premium, mas não sei o e-mail de cadastro. A que eu lembro é de uma conta free. Só que todo mês está sendo cobrado na minha fatura de cartão. Como proceder?

1 Reply

Hey @gisagonz, welcome to the community!


We hope you don't mind us replying in English.


If you're getting charged for Spotify Premium, but you forgot the account information and can't cancel it from your end, it's best to contact our Support team via Facebook or Twitter.


They'll be able to track down the payment to help you out as soon as possible.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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