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Cannot log into my spotify account on desktop

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Cannot log into my spotify account on desktop

Newbie

Plan

Premium

Country

Canada

Device

Mac desktop

My Question or Issue

I have spotify premium on my mobile device and have been trying to log into spotify on my desktop with no luck. It continuously says that my email/password is invalid and I've tried all the possible emails and passwords that i could think of but no luck. 

 

Since I'm unable to log into my account Im unable to ask Spotify for any sort of help with this issue. 

 

How can I figure out what the email/password that is associated with my premium account so I can log onto spotify on my desktop? 

 

Spotify is useless on social media and its literally impossible to send them a custom facebook message. 

 

Thanks! 

 

Matt

2 Replies

Re: Cannot log into my spotify account on desktop

Composer

Hey @mjlabell welcome to the Spotify Community. Sorry to hear you are having difficulty with your account.

 

Can I just ask whether you have tried logging into your spotify account using Facebook. If this is the case you can reset your password through Facebook.com.

 

Come back and let me know if this fixes the problem, if not I will try to help you resolve it.

Re: Cannot log into my spotify account on desktop

Composer

Cheers for the like @mjlabell 

 

Could you confirm whether this worked for you?

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