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Cant log in

I recently got a new phone and on my old phone I was logged into spotify, and I created my account with facebook. I deleted my facebook account but on my old phone i was still logged in, but now i cant log in with my new phone. I am still logged into my account on my laptop but it shows my username as a bunch of letter and numbers, and i tried logging in with those numbers and letters but it says that there is no account with that username.

 

Plan

Premium

Country

 United States

Device

iPhone X and HP laptop

Operating System

iOS 12

 

My Question or Issue

 

Reply
1 Reply

Hello there! Thanks for coming to the Community. 

 

I'd recommend having a password reset with the email address linked to your deleted Facebook account (you can also try the random numbers). Once you get the new password, you should be able to log in using your Facebook email address and your new password. 

 

Hope this helps and have a nice day 🙂

Jose_MSpotify Star
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