Card charged twice but cannot find the username

[Argy_Halv]

I get charged twice on my card, a full membership and a half one (student). I can only access the student account but cannot access the other. I have tried all my emails, all the potential usernames but nothing.

How can i cancel the one of the two? From my bank i cannot cancel the subscription. Or how could i cancel ALL the current payments from the card and start over again?

[Loxer]

Hey @Argy_Halv, welcome to the Community.

Hope you're doing great!

Could you try this guide to retrieve your lost username?

Hope it helps 🙂