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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352314 Views
  • 901 replies
  • 105 likes
  • Account
  • 352314 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152292 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152292 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88331 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88331 Views
  • 68 replies
  • 10 likes

If I go from Family to Premium do I lose all my playlists, arists, settings etc

Me and my family are planning to get a Family Premium subscription. Some of my family members are on Premium accounts already. If they join a family plan, and then we eventually cancel the family plan, are they going to lose their playlists, artists,...

  • Casual Listener
  • Me and my family are planning to get a Family Premium subscription. Some of my family members are on Premium accounts already. If they join a family plan, and then we eventually cancel the family pla...
  • Maxim
  • Spotify Star
  • 1929 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1929 Views
  • 3 replies
  • 0 likes

Facebook Account

Hi, I deleted my FB account two weeks ago, with the same account I created a Spotify account with a Familiar suscription. Currently, I can not open my account because Fb "close my account" so I'm paying a Spoti Familiar suscription but Im not able to...

  • Newbie
  • Hi,    I deleted my FB account two weeks ago, with the same account I created a Spotify account with a Familiar suscription.  Currently, I can not open my account because Fb ...
  • Jose_M
  • Spotify Star
  • 221 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 221 Views
  • 1 replies
  • 1 likes

Deleted Facebook and now cant access Spotify account....HELP!!

PlanPremiumCountry U.S.DeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So I had a Premium Spotify account that was linked through a Facebook account. Without even thinking about the fact that the two were lin...

  • Visitor
  • Plan Premium Country  U.S. Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So I had a Premium Spotify account that was li...
  • Jose_M
  • Spotify Star
  • 298 Views
  • 1 replies
  • 1 likes
  • Premium
  • 298 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify web player keeps crashing.

For the last couple of days the Web player has started crashing. I keep receiving an error from Google chrome how there is not enough memory to open it and how I must reload it to open it again. Does anyone else is experiencing this issue? Account - ...

  • Gig Goer
  • For the last couple of days the Web player has started crashing. I keep receiving an error from Google chrome how there is not enough memory to open it and how I must reload it to open it again. Does...
  • Samson-91
  • Gig Goer
  • 2126 Views
  • 4 replies
  • 0 likes
  • Other
  • 2126 Views
  • 4 replies
  • 0 likes

Superuser Contribution Double costs from creditcard

I found out that I've been paying double for Spotify. I only have one account (that I know of) connected to my facebook. How can I get in contact with Spotify to find out what the other connected account is? I tried using the 'forget password' option...

  • Newbie
  • I found out that I've been paying double for Spotify. I only have one account (that I know of) connected to my facebook. How can I get in contact with Spotify to find out what the other connected acc...
  • kaive
  • Composer
  • 339 Views
  • 2 replies
  • 1 likes
  • 339 Views
  • 2 replies
  • 1 likes

Solved!! It’s been about 4 weeks And I’m still not verified on artists

I’ve applied for my account access on Spotify artists, and it’s been about four weeks and still no access! This can’t be normal can it?? My account: https://open.spotify.com/artist/7vtXghNTfr1f3ivco5aXGh?si=sXmAyFJ8Rca4uHtV0E9Ciw

  • Newbie
  • I’ve applied for my account access on Spotify artists, and it’s been about four weeks and still no access! This can’t be normal can it??    My account: https://open.spotify.com/artis...
  • Maxim
  • Spotify Star
  • 590 Views
  • 1 replies
  • 0 likes
  • Account
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help, I've been hacked!!

Someone or something else seems to have taken over my account. The User name and DOB now different in account details. I followed the steps to get the reset email from Spotify but it is not forthcoming. This is a real security issue and putting me ri...

  • Newbie
  • Someone or something else seems to have taken over my account.  The User name and DOB now different in account details.  I followed the steps to get the reset email from Spotify but it is n...
  • Daisy
  • Spotify Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Can't access artist account (Artist doesn't exist)

I released music through Distrokid recently and it landed on the wrong artist page, I went through the system and got everything changed. Noticed it had moved on Saturday, the problem is when I go to claim the profile I get the error message in the p...

  • Casual Listener
  • I released music through Distrokid recently and it landed on the wrong artist page, I went through the system and got everything changed. Noticed it had moved on Saturday, the problem is when I go to...
  • Donmusic
  • Casual Listener
  • 716 Views
  • 1 replies
  • 0 likes
  • Account
  • 716 Views
  • 1 replies
  • 0 likes

Log In

PlanPremiumCountry USADeviceGoogle Pixel 2 XL is working fine, but my computer app is having problemsOperating SystemWindows 10 My Question or Issue I can't log in. I tried resetting my password, verifying my email, logging in using my username, and ...

  • Newbie
  • Plan Premium Country  USA Device Google Pixel 2 XL is working fine, but my computer app is having problems Operating System Windows 10   My Question or Issue  I can't log in....
  • Billy-J
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Login
  • 244 Views
  • 1 replies
  • 0 likes

All my music is gone!

A few days ago all my music disappeared and all that was left of my library were songs that I didn't save there, I thought it might be back after a while but it's still gone. Can I get my music back?? This is on both my phone and pc and I already tri...

  • Newbie
  • A few days ago all my music disappeared and all that was left of my library were songs that I didn't save there, I thought it might be back after a while but it's still gone. Can I get my music back?...
  • Luke
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Can't log into account, can't reset password

Title says it all. Android app randomly logged out even though I had signed in within the last week. What is with this **bleep**ty app? I forgot my password, won't let me reset my account password which is on the family plan.

  • Newbie
  • Title says it all. Android app randomly logged out even though I had signed in within the last week.   What is with this **bleep**ty app? I forgot my password, won't let me reset my account pa...
  • Luke
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Login
  • 294 Views
  • 1 replies
  • 0 likes

Iphone verify link not working

Hi,When I log into Spotify on my iphone it asks me to validate my iphone through email. When I go to the email, the verify button does not give the option when I put the cursor over it.

  • Casual Listener
  • Hi, When I log into Spotify on my iphone it asks me to validate my iphone through email. When I go to the email, the verify button does not give the option when I put the cursor over it.
  • Luke
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

app not working in png?

is spotify not working in png? I downloaded the app but itvseems not working here, when I went home to philippines I was able to register and log in and had been enjoying the app but then an incident happen when I accidentally log out my acct and cou...

  • Newbie
  • is spotify not working in png? I downloaded the app but itvseems not working here, when I went home to philippines I was able to register and log in and had been enjoying the app but then an incident...
  • Luke
  • Spotify Star
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Stuck in a friend Facebook account on Spotify

Hi! I cant come in on Spotify with MY Facebook-account sence my friend used her Facebook- account on Spotify with my phone, now i cant log out from her account on my phone!! Pls Help!!

  • Newbie
  • Hi! I cant come in on Spotify with MY Facebook-account sence my friend used her Facebook- account on Spotify with my phone, now i cant log out from her account on my phone!! Pls Help!! 
  • Luke
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Problem logging in with my Facebook account

I logged in with my Facebook account in the spotify of my friends computer, but remained showing my friends playlists but with my account name. And now when I logged with my facebook account in my cellphones spotify, it says that it doesnt exist. Wha...

  • Visitor
  • I logged in with my Facebook account in the spotify of my friends computer, but remained showing my friends playlists but with my account name. And now when I logged with my facebook account in my ce...
  • Luke
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 275 Views
  • 1 replies
  • 0 likes

Need help logging in to account

Hello,i can't log in to my account as it is saying that the username and password is not correct. I know one hundred percent it is correct and when I do forget password it is saying that the account no longer exists. I tried signing in using fb and a...

  • Visitor
  • Hello, i can't log in to my account as it is saying that the username and password is not correct. I know one hundred percent it is correct and when I do forget password it is saying that the accoun...
  • Luke
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

cannot enter postal code

In changing country to Canada from US one needs to input a new - Canadian - postal code. Spotify does not recognize it and I am therefore unable to change countries. UI for this app is simply atrocious.....

  • Newbie
  • In changing country to Canada from US one needs to input a new - Canadian - postal code. Spotify does not recognize it and I am therefore unable to change countries.   UI for this app is simpl...
  • Luke
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Do family account invitees get reimbursed for premium membership fees?

Do family members joining my Family Account get a credit for their existing premium membership? My issue it, I signed up for the Family plan but my two kids just paid their accout balances serveral days ago. Will they be reimbursed once they accept m...

  • Newbie
  • Do family members joining my Family Account get a credit for their existing premium membership?  My issue it, I signed up for the Family plan but my two kids just paid their accout balances serv...
  • Maxim
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
  • 432 Views
  • 1 replies
  • 0 likes

Name and adress change

Please delete this message, my problem was solved

  • Visitor
  • Please delete this message, my problem was solved
  • Billy-J
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Premium
  • 257 Views
  • 1 replies
  • 0 likes

Solved!! Username

PlanPremium (student)CountryUnited Kingdom My Question or Issue;When I first opened up my Spotify many moons ago I used my facebook, but I have since deleted my facebook with absolutely no intention of going back to it, thus my Spotify has resorted t...

  • Casual Listener
  • Plan Premium (student) Country United Kingdom   My Question or Issue; When I first opened up my Spotify many moons ago I used my facebook, but I have since deleted my facebook with absolut...
  • Jose_M
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
  • 469 Views
  • 1 replies
  • 0 likes