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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407534 Views
  • 959 replies
  • 107 likes
  • Account
  • 407534 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177146 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177146 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100217 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100217 Views
  • 68 replies
  • 10 likes

Superuser Contribution How do I reset password if I can't access the email associated to my account?

Hi - I forgot my premium password and need to reset it. However, the email address associated to my account is no longer active. As I result, I can't access spotify

  • Visitor
  • Hi - I forgot my premium password and need to reset it. However, the email address associated to my account is no longer active. As I result, I can't access spotify 😞  
  • Guido
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing full name when linked to Facebook.

Hey, I'm having issues with my display name on Spotify.I linked my Facebook account to my Spotify account to connect to my Facebook friends, however my display name is only my first name rather than my full name. Is there any way to fix this, or will...

  • Visitor
  • Hey, I'm having issues with my display name on Spotify. I linked my Facebook account to my Spotify account to connect to my Facebook friends, however my display name is only my first name rather tha...
  • Guido
  • Spotify Legend
  • 608 Views
  • 4 replies
  • 0 likes
  • Account
  • 608 Views
  • 4 replies
  • 0 likes

Superuser Contribution Double account

PlanFree/Premium both Country New Zealand and IrelandDeviceHuaweiOperating SystemAndroid My Question or IssueHi all,I had a premium account in NZ that was paid for by my phone bill. When I moved to Ireland I couldn't access this account. I setup anot...

  • Newbie
  •   Plan Free/Premium both  Country  New Zealand and Ireland Device Huawei Operating System Android   My Question or Issue Hi all, I had a premium account in NZ that was...
  • Guido
  • Spotify Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • Account
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hicieron un cobro doble en mi tarjeta de debito

Hola buenos días alguien me puede ayudar, Spotify Me Hizo una carga doble en mi Tarjeta de débito el día de ayer y quiero solucionar este problema, que me reembolse mi dinero.

  • Casual Listener
  • Hola buenos días alguien me puede ayudar, Spotify Me Hizo una carga doble en mi Tarjeta de débito el día de ayer y quiero solucionar este problema, que me reembolse mi dinero. 
  • Guido
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Won't stay connected to Facebook

I've had my account linked to Facebook for a many years, however recently it must have unlinked. I try to reconnect to FB by going to 'settings>connect to facebook' on spotify desktop and on the iOS app. It takes me through the steps and says that I ...

  • Casual Listener
  • I've had my account linked to Facebook for a many years, however recently it must have unlinked. I try to reconnect to FB by going to 'settings>connect to facebook' on spotify desktop and on the i...
  • Guido
  • Spotify Legend
  • 3919 Views
  • 3 replies
  • 1 likes
  • Login
  • 3919 Views
  • 3 replies
  • 1 likes

Family Account problem.

few years ago I was in a family account with my brother then I left after few mounts later. right now I start a subscription as familiy account with my wife but when I send invite to her she see my brother name(guess old familiy account owner name wh...

  • Visitor
  • few years ago I was in a family account with my brother then I left after few mounts later. right now  I start a subscription as familiy account with my wife   but when I send invite t...
  • user-removed
  • Not applicable
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Music suggestion system

PlanPremiumCountry ChileDeviceAllOperating SystemAll My Question or Issue Really I don't know where I need put this post but... I wanted to create this.I'm very upset with the music suggestion system.. WHAY the spotify show me suggestion about music ...

  • Casual Listener
  • Plan Premium Country  Chile Device All Operating System All   My Question or Issue  Really I don't know where I need put this post but... I wanted to create this. I'm very u...
  • user-removed
  • Not applicable
  • 180 Views
  • 1 replies
  • 0 likes
  • Other
  • 180 Views
  • 1 replies
  • 0 likes

Can't find my user in the spotify search.

PlanPremiumCountryMX DeviceallOperating SystemALL My Question or Issue I can search any of my facebook friends linked to my account, however I am unable to find my own user and my friends are unable to find my account. We have tried with the full nam...

  • Casual Listener
  •     Plan Premium Country MX   Device all Operating System ALL   My Question or Issue   I can search any of my facebook friends linked to my account, however I a...
  • user-removed
  • Not applicable
  • 345 Views
  • 4 replies
  • 1 likes
  • Account
    Other
  • 345 Views
  • 4 replies
  • 1 likes

Unable to join Premium Family plan

PlanPremiumCountry BelgiumDeviceSamsungOperating SystemAndroid Oreo My Question or IssueI'm sharing a Premium Family plan with 4 other family members, but I always receive an error message saying I can't join the family plan when I accept the invitat...

  • Newbie
  •   Plan Premium Country  Belgium Device Samsung Operating System Android Oreo   My Question or Issue I'm sharing a Premium Family plan with 4 other family members, but I...
  • Billy-J
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Someone is using my account

PlanPremiumCountryAustralia DeviceSamsung Galaxy S5 & my laptopOperating SystemAndroid and windows 10 My Question or Issue Okay so i have recently had this issue for approximately a month now where someone has been using my spotify account from somew...

  • Regular
  •   Plan Premium Country Australia  Device Samsung Galaxy S5 & my laptop Operating System Android and windows 10   My Question or Issue  Okay so i have recently had t...
  • Maxim
  • Spotify Star
  • 854 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 854 Views
  • 10 replies
  • 0 likes

Can't make secret playlist public again

I have several playlists which I have made secret.When I change their state to become public they are still can't be searched and are not visible in my public playlists.Their status is changed (ie choosing make secret shows the option to make public ...

  • Regular
  • I have several playlists which I have made secret. When I change their state to become public they are still can't be searched and are not visible in my public playlists. Their status is changed (i...
  • YoLaGarg
  • Regular
  • 410 Views
  • 3 replies
  • 1 likes
  • Account
  • 410 Views
  • 3 replies
  • 1 likes

downloading music??

hi ya'llI been buying loads of tracks but I didn't download them straight away, now when I want to down load them I cant and its asking me to pay for them again!!Can I not download them ?this seem like a right con if its true, and I feel very miffed ...

  • Casual Listener
  •   hi ya'll I been buying loads of tracks but I didn't download them straight away, now when I want to down load them I cant and its asking me to pay for them again!! Can I not download them ?...
  • user-removed
  • Not applicable
  • 227 Views
  • 3 replies
  • 0 likes
  • Account
  • 227 Views
  • 3 replies
  • 0 likes

Christmas list suggestion in October

PlanPremiumCountrySweden DeviceXperia XZ3Operating SystemAndroid Pie My Question or Issue Hi,One of my suggested playlist in October was "God Jul" (Merry Christmas). Please try to keep the suggestion in accordance to season. Br,Patrik

  • Casual Listener
  • Plan Premium Country Sweden   Device Xperia XZ3 Operating System Android Pie   My Question or Issue  Hi, One of my suggested playlist in October was "God Jul" (Merry Chri...
  • Jose_M
  • Spotify Star
  • 320 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 320 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Disconnecting facebook when logged out on devices

I've been a Spotify user for a long time, but I'm about to reach my wits' end.To preface: I originally made an account through Facebook. After deactivating my Facebook account, I was logged out of Spotify on my desktop. Because I never separated my f...

  • Casual Listener
  • I've been a Spotify user for a long time, but I'm about to reach my wits' end. To preface: I originally made an account through Facebook.  After deactivating my Facebook account, I was logged ...
  • Daisy
  • Spotify Legend
  • 421 Views
  • 3 replies
  • 0 likes
  • Account
  • 421 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatic playlists don't get created

Hello!I had automatically generated playlist from day one. A few days later they just disappeared. I'm listening to music all day, so there should be enough information about my taste of music. But it only states: "Keep on listening to your favourite...

  • Casual Listener
  •   Hello! I had automatically generated playlist from day one.  A few days later they just disappeared. I'm listening to music all day, so there should be enough information about my taste...
  • Daisy
  • Spotify Legend
  • 260 Views
  • 3 replies
  • 0 likes
  • Account
  • 260 Views
  • 3 replies
  • 0 likes

I have a premium family subscription but I can only use it with wifi

Hi! I have a premium family subscrition but it only works when I’m connected to WiFi. On my phone it always says that I’m offline so I can only listen to the music I’ve downloaded...I can only use my actual premium account with all its opportunities ...

  • Newbie
  • Hi! I have a premium family subscrition but it only works when I’m connected to WiFi. On my phone it always says that I’m offline so I can only listen to the music I’ve downloaded...I can only u...
  • OneByBoo
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved Countries

PlanFreeCountryEgyptDeviceAcer LaptopOperating SystemWindows 10 So I just moved to Egypt from the US. Would changing my country settings to Egypt cause me to only have access for 14 days, even though I have moved there permanently. Or does this mean ...

  • Newbie
  • Plan Free Country Egypt Device Acer Laptop Operating System Windows 10   So I just moved to Egypt from the US. Would changing my country settings to Egypt cause me to only have acc...
  • user-removed
  • Not applicable
  • 660 Views
  • 6 replies
  • 0 likes
  • Free
  • 660 Views
  • 6 replies
  • 0 likes

Regd family premium being charged incorrectly

PlanFree/Premium ( premium for family )Country United statesDeviceweb versionOperating System(ubuntu v18+) My Question or Issue I have a bought a premium for family on 12th Nov 18. I found to be charged wrongly for $9.99/month insteadof promotional f...

  • Visitor
  •   Plan Free/Premium ( premium for family ) Country  United states Device web version Operating System (ubuntu v18+)   My Question or Issue  I have a bought a premi...
  • OneByBoo
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Discover Weekly photo

My Discover Weekly uses old facebook photo with my old girlfriend. Please move my old photo in this Discover Weekly!!!

  • Visitor
  • My Discover Weekly uses old facebook photo with my old girlfriend. Please move my old photo in this Discover Weekly!!!      
  • OneByBoo
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Travelling overseas

My Question or Issue Last year I traveled to the U.K. from NZ but had to open a new account as it wouldn’t let me access my account. When I returned to NZ this year, I could. I just wanted to access the playlists that I had and am off back to the u.k...

  • Newbie
  •     My Question or Issue  Last year I traveled to the U.K. from NZ but had to open a new account as it wouldn’t let me access my account. When I returned to NZ this year, I could. I...
  • OneByBoo
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes