Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
3 weeks ago
Meghanleegill
Casual Listener
5078 Views
1 replies
9 likes
Security

5078 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
placeboinme
Newbie
468975 Views
977 replies
111 likes
Account

468975 Views
977 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206775 Views
119 replies
117 likes
Account

1206775 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
a week ago
Joan
Moderator
118088 Views
72 replies
12 likes
Account
Login
Premium

118088 Views
72 replies
12 likes

Download Limit

Hiya, Sorry if I just couldn’t find this when I looked, but the 3,333 limit - if you delete a song you’ve downloaded, does this count towards the 3,333, or is it a total of 3,333 can be downloaded at one time, and if you hit that limit and deleted, s...

45RPM1986
Newbie
Hiya, Sorry if I just couldn’t find this when I looked, but the 3,333 limit - if you delete a song you’ve downloaded, does this count towards the 3,333, or is it a total of 3,333 can b...
2019-01-17 2:23:46 PM
2019-01-17 2:52:12 PM
jsannn
Community Legend
1929 Views
1 replies
0 likes
Unlimited

1929 Views
1 replies
0 likes

Perdi acceso a mi cuenta premium y no tengo contraseña de correo electronico

Hola,en dias pasado cerre sesion en mi cuenta premium y no tenia contraseña de la cuenta Spotify y del correo electronico y ahora no se como recuperarla y quiero asosiar esa cuenta a la nueva

user-removed
Visitor
Hola,en dias pasado cerre sesion en mi cuenta premium y no tenia contraseña de la cuenta Spotify y del correo electronico y ahora no se como recuperarla y quiero asosiar esa cuenta a la...
2019-01-16 11:26:57 AM
2019-01-17 12:19:23 PM
Brunelicia
Community Legend
765 Views
1 replies
0 likes
Account
Login
Subscription

765 Views
1 replies
0 likes

Can account followers and playlist followers transfer over to a new account?

I was told the only way to change my display name was to create a new account. I'm now wondering if playlist followers and account followers will transfer over if I ask the support team to transfer my stuff to a new account. p.s. and if my student di...

user-removed
Visitor
I was told the only way to change my display name was to create a new account. I'm now wondering if playlist followers and account followers will transfer over if I ask the support team to t...
2019-01-16 6:47:31 PM
2019-01-17 11:38:56 AM
Maxim
Spotify Star
1007 Views
1 replies
0 likes
Account

1007 Views
1 replies
0 likes

Superuser Contribution Premium Üyeliğime Aile üyesi ekleyemiyorum. ZIP code sorunu

Üyeliğimi başlattığı verdiğim bilgilerdeki zip kodunu unuttum. ZİP kodumu günceller misiniz. Premium Üyeliğime Aile üyesi ekleyemiyorum. posta kodu: 34882 PlanÖdülÜlke: türkiye

sahinsahinss
Newbie
Üyeliğimi başlattığı verdiğim bilgilerdeki zip kodunu unuttum. ZİP kodumu günceller misiniz. Premium Üyeliğime Aile üyesi ekleyemiyorum. posta kodu: 34882 Plan Ödül Ülke: türkiye &...
2019-01-15 8:50:28 AM
2019-01-17 10:59:38 AM
Sytrus
Gig Goer
833 Views
2 replies
0 likes
Account

833 Views
2 replies
0 likes

My Spotify (display) name is not changing after I connected it to Facebook.

Hi! So as the title says, yesterday I connected my Facebook account to my profile in order to change my display name so people could find me easier. I looked today and I saw that it hadn't changed. I tried logging out, etc. Tried on my iPhone and two...

user-removed
Visitor
Hi! So as the title says, yesterday I connected my Facebook account to my profile in order to change my display name so people could find me easier. I looked today and I saw that it h...
2019-01-11 5:43:41 PM
2019-01-17 10:15:55 AM
Maxim
Spotify Star
1725 Views
4 replies
0 likes
Other

1725 Views
4 replies
0 likes

Mysterious device connecting to my account

Recently a strange occurance has been happening. Someone has been connecting to my spotify account through their "kitchen speaker" and playing all sorts of music, and as a paying member...I don't really appreciate that. I have forced sign outs, forgo...

user-removed
Visitor
Recently a strange occurance has been happening. Someone has been connecting to my spotify account through their "kitchen speaker" and playing all sorts of music, and as a paying member...I don't rea...
2019-01-16 12:03:03 AM
2019-01-17 7:02:42 AM
Maxim
Spotify Star
734 Views
3 replies
0 likes
Other

734 Views
3 replies
0 likes

[Account] Change Username

Hi, I wanted to upgrade my account from Premium to Premium Family and my username chenged from szrp1jjmk20i0a6oenehgpdfs to ozi4gbvdz3opoobhdirtk4tpe. Then, I completely lost my playlist.How can I retrieve my playlists?Best regards

user-removed
Visitor
Hi, I wanted to upgrade my account from Premium to Premium Family and my username chenged from szrp1jjmk20i0a6oenehgpdfs to ozi4gbvdz3opoobhdirtk4tpe. Then, I completely lost my playlist. ...
2019-01-17 2:08:36 AM
2019-01-17 6:31:01 AM
Billy-J
Spotify Star
552 Views
1 replies
0 likes
Account

552 Views
1 replies
0 likes

No puedo escuchar mis canciones descargadas

PlanPremiumCountry ColombiaDevice(Moto C)Operating System(Android) My Question or Issue Hola, quisiera que por favor me ayudaran. Tengo una cuenta premium, cuando tengo acceso a internet, descargo musica, sin embargo cuando tengo que salir y desconec...

NilsonD
Casual Listener
Plan Premium Country Colombia Device (Moto C) Operating System (Android) My Question or Issue Hola, quisiera que por favor me ayudaran. Tengo una cuenta premium, cuando t...
2019-01-16 3:12:18 PM
2019-01-17 3:30:53 AM
NilsonD
Casual Listener
5142 Views
2 replies
1 likes
Account
Other
Premium

5142 Views
2 replies
1 likes

Solved!! 2018 Spotify Wrapped Recap

PlanFamily PlanCountry USA My Question or Issue Is there a way to view the 2018 Wrapped recap? When I go to the spotifywrapped site and login, I only get the web client instead of the recap with the slides that show all my music stats from 2018. Mayb...

jrliv
Newbie
Plan Family Plan Country USA My Question or Issue Is there a way to view the 2018 Wrapped recap? When I go to the spotifywrapped site and login, I only get the web cli...
2019-01-16 12:22:18 AM
2019-01-17 2:34:20 AM
Maxim
Spotify Star
2292 Views
1 replies
0 likes
Account
Subscription

2292 Views
1 replies
0 likes

Paying for Premium and not receiving it

PlanPremiumCountry USADeviceWeb Player (at work, install is not available)Operating System(Windows 7) My Question or IssueI have been paying for Premium for several years. I haven't missed a payment or had issues with payments. I now receive ads duri...

blundercrush
Casual Listener
Plan Premium Country USA Device Web Player (at work, install is not available) Operating System (Windows 7) My Question or Issue I have been paying for Premium for several year...
2019-01-11 7:44:09 PM
2019-01-16 11:32:27 PM
blundercrush
Casual Listener
622 Views
2 replies
0 likes
Premium

622 Views
2 replies
0 likes

Solved!! Can't add my device to Spotify Premium

PlanPremiumCountryAustriaDeviceMacbook Pro My Question or IssueI can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices.Every time I want to add my MacBook Pro as an ...

user-removed
Visitor
Plan Premium Country Austria Device Macbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently...
2019-01-13 1:10:13 PM
2019-01-16 10:18:40 PM
Jose_M
Spotify Star
1465 Views
5 replies
1 likes
Account
Premium

1465 Views
5 replies
1 likes

--- Song Blocked --- ok we won't play this again

Hi guys, I was listening the Radio and I clicked on "ok we won't play this again".Now that song is blocked.How can come back? Thanks for your help. Flavio!

flascosanvitese
Casual Listener
Hi guys, I was listening the Radio and I clicked on "ok we won't play this again". Now that song is blocked. How can come back? Thanks for your help. Flavio!
2019-01-16 1:40:06 PM
2019-01-16 7:06:09 PM
Billy-J
Spotify Star
860 Views
3 replies
0 likes
Account

860 Views
3 replies
0 likes

Pagamentos

PlanUniversitárioCountryBrasilDevicezenfone 3Operating SystemAndroid My Question or IssueMeu plano universitário só tem os seguintes modos de pagamento disponíveis: -Credito (visa, master american, express)-Débito (BB, Santander, Bradesco, [nao lembr...

Kelvyazalim
Casual Listener
Plan Universitário Country Brasil Device zenfone 3 Operating System Android My Question or Issue Meu plano universitário só tem os seguintes modos de pagamento disponíveis: -C...
2019-01-16 5:34:20 PM
2019-01-16 6:05:33 PM
Brunelicia
Community Legend
281 Views
1 replies
0 likes
Account
Premium

281 Views
1 replies
0 likes

Spotify premium cancel subscription

Globe PrepaidFreePhilippines Device(Samsung J5 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've recently created an account on my mobile. From that account I signed up for spotify premium 1-month free through debi...

BenMatthewJeru
Newbie
Globe Prepaid Free Philippines Device (Samsung J5 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've recently created an account on ...
2019-01-16 4:35:01 PM
2019-01-16 4:59:16 PM
oburger04
Roadie
384 Views
1 replies
0 likes
Account
Premium
Subscription

384 Views
1 replies
0 likes

Pagamento via Boleto - Brasil

Plan universitário premiumCountry BrasilDeviceZenfone 3Operating SystemAndroidMy Question or Issue Tenho o desconto de universitário ativado e não posso pagar no cartão de credito e nem no débito — as únicas formas disponíveis de pagamentoEu gostaria...

Kelvyazalim
Casual Listener
Plan universitário premium Country Brasil Device Zenfone 3 Operating System Android My Question or Issue Tenho o desconto de universitário ativado e não posso pagar n...
2019-01-16 4:23:46 AM
2019-01-16 4:44:42 PM
Brunelicia
Community Legend
528 Views
1 replies
0 likes
Account
Premium

528 Views
1 replies
0 likes

Cómo puedo modificar los Datos de facturación para Incluir el DNI en las Facturas?

Cómo puedo modificar los Datos de facturación para Incluir el DNI en las Facturas?PlanPremiumCountry EspañaDevice(iPhone)Operating System(iOS 10,) My Question or Issue

dropdesign
Casual Listener
Cómo puedo modificar los Datos de facturación para Incluir el DNI en las Facturas? Plan Premium Country España Device (iPhone) Operating System (iOS 10,) My Question or Issue ...
2019-01-16 3:01:23 PM
2019-01-16 4:33:29 PM
Brunelicia
Community Legend
1080 Views
1 replies
0 likes
Subscription

1080 Views
1 replies
0 likes

Kudos points

PlanFree/PremiumCountry IMy Question or Issue How do I find out how many kudos points I have I'm in the Spotify community Rockstar page

Yngkush420
Music Fan
Plan Free/Premium Country I My Question or Issue How do I find out how many kudos points I have I'm in the Spotify community Rockstar page
2019-01-15 7:34:16 PM
2019-01-16 4:02:59 PM
Maxim
Spotify Star
1172 Views
7 replies
2 likes
Account
Other

1172 Views
7 replies
2 likes

My username is wrong/ [FR] Profil facebook non associé

Plan Free/Premium Country France Device Acer Laptop, Samsung J7 2017 Operating System Windows 7, Android Oreo My Question or Issue [English] Hello everyone ! I have a problem with my username. Instead of my Facebook one, it is composed of number and ...

Elise_3331
Casual Listener
Plan Free/Premium Country France Device Acer Laptop, Samsung J7 2017 Operating System Windows 7, Android Oreo My Question or Issue [English] Hello everyone...
2019-01-16 12:51:58 PM
2019-01-16 3:51:57 PM
oburger04
Roadie
596 Views
4 replies
0 likes
Account

596 Views
4 replies
0 likes

Superuser Contribution Unable to sign up new account

Hi, I have just upgraded from Premium to Family Premium. I want to sign up my kids, have created them an email address each and invited them to the family account but when I go to sign them up to a spotify account the sign-up bar just keeps spinning ...

Tommy_C
Regular
Hi, I have just upgraded from Premium to Family Premium. I want to sign up my kids, have created them an email address each and invited them to the family account but when I go to s...
2019-01-03 9:01:30 PM
2019-01-16 3:47:20 PM
Guido
Spotify Legend
1026 Views
11 replies
0 likes
Account
Other
Premium
Subscription

1026 Views
11 replies
0 likes

How to use Spotify if I registered with Facebook and I'm deleting my Facebook account soon ?

PlanPremiumCountryRomaniaDeviceiPhone 7 Plus, MacBook Pro 2015Operating SystemiOS 12, MacOS Mojave My Question or IssueSo i'm quiting Facebook soon and my account is registered with that, is there any way to attach an email and a password for that ac...

HungryRabbit
Newbie
Plan Premium Country Romania Device iPhone 7 Plus, MacBook Pro 2015 Operating System iOS 12, MacOS Mojave My Question or Issue So i'm quiting Facebook soon and my account is registered...
2019-01-16 10:07:50 AM
2019-01-16 2:12:03 PM
Maxim
Spotify Star
378 Views
1 replies
0 likes
Account
Login

378 Views
1 replies
0 likes

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