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Plan
Premium
Country
Norway
Device
Samsung Galaxy 9
Operating System
Android Oreo
My Question or Issue
This evening somebody logged in to my account and started playing music. I was using the account as this happned and quickly logged out from all devies on my profile and changed my password.
While my account was under control by some one else they managed to delete all my playlists, liked songs, artists ive followed ive saved throug the years and replaced them whit their own.
Ive now managed to recover my playlist throug the recover playlist function, but how do I recover the rest?
Please help me.
Thanks
Solved! Go to Solution.
Hi there,
Welcome to the Community. Sorry to hear someone has gained access to your account.
I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.
I hope this helps! 🙂
Hi there,
Welcome to the Community. Sorry to hear someone has gained access to your account.
I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.
I hope this helps! 🙂
Dennis on the chat helped me recover what was lost, thanks!
I'm glad to know that you could recover what you lost on your account. Let me know if you have more questions! You're welcome 🙂
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