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Change Country for Account linked to Facebook

Change Country for Account linked to Facebook

Hi everyone, 
So I am using Facebook as login for Spotify. I studied in London and had student discount. Now however I would like to join a Spotify Family group and I got a code for it. However, my settings are blocked to GB and there is no way I can change it. I am still on premium from the previous payment which runs until the 8/6. I changed my payment details to my Luxembourgish bank, suscribed to Premium and unsuscribed just to make sure the details were changed... It still says GB. 
I can't change anything on facebook and I can't log in using my facebook details as an usual address and password. 
I can't join Family Premium unless I am in the same country as the other members and I AM!!! 
How can I change my settings to LUXEMBOURG? 

Thank you so much for your help! 

PS: I know there is a similar post for this somewhere but it says that it is solved and it is not really active atm so I made a new one as I really really need a solution before the 8th. I am a ballet teacher and ALL my playlists are on spotify. I need to solve this before the 8th of the month. Please help! 🙂 

Reply
3 Replies

@Kamille_Em

 

My suggestion would be for you to create a new account with a different email address from the one you use for Facebook. That will give you a Spotify username of your choice, so you won't have to rely on Facebook anymore, and will be Luxembourg based.

 

You can create it here:

https://www.spotify.com/signup/

 

Once you have this new account, contact customer support and they'll help you migrate your Premium privileges, library, playlists, friends, etc. to this new account.

 

If you like you can link this new account to your Facebook again, but now you won't have to rely in the Facebook login process, since you'll have your very own Spotify username.

 

osorniosSpotify Star
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This is what I did @osornios but I can't change the country on the new account either 😞 
That one is also blocked to GB. I am in London at the moment and still for the next 2 weeks but I would like to start using premium right now. there must be a way to change this no? 
Thank you for your help! 

@Kamille_Em

 

Your payment card country must match your country in profile, and the country of your IP address.

 

Since you're still in the UK, you have a british IP address. That's why you can't change countries yet.

Once you get to Luxemburg, you will be able to change it.

 

If you want to, you could give to someone you trust from your family in Luxembourg access to the new account. He could change the country for you and accept the Family Premium invite. Once done, you can change your password for security, and you'll have the correct country and subscription.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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