Change username?

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Re: Change username?

Peter__
Community Legend

Hey @meego68 ! Welcome to the community :)

If you get in touch with the customer services team directly using the online contact form they will be able to lend a hand getting you set up on a new account with a username of your choice. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Change username?

CrisFigCar
Casual Listener

Hola!

 

¿Como puedo cambiar mi nombre de usuario en Spotify?

 

Gracias

Solution!

Re: Change username?

tamarronaldo
Roadie
Really interesting
Solution!

Re: Change username?

Peter__
Community Legend

@CrisFigCar - No es posible. (Sorry for my google translate spanish!)

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Change username?

pedro_oliveira
Regular

Is there still no way to change your username and profile picture?

 

My Username is a bunch of numbers. 

I have no profile picture.

 

Some help here please.

 

Pedro Oliveira

 

Re: Change username?

Joe
Community Legend

Bunch of numbers means you signed up with your facebook credentials. Log in with facebook and you should see your facebook name and profile picture. Is that what you've been doing?

Re: Change username?

pedro_oliveira
Regular

If I long in with my facebook credetials (<snipped>@gmail.com) comes up as a new user. (free user, with a empty profie)

 

And then pop´s up a new windows with two options

a) i´am new to spotify

b) 1182217823? Login

 

I try to login with the option b) and then says:

An error occured 

Sorry, but we couldn´t connect your Spotify account with facebook, Please try again.

(and I tried few times already.. and nothing)

 

If I login with 1182217823 credentials I have my normal porfile premium  (with playlists and followers etc etc)

 

Thanks for your help.

 

Pedro

Re: Change username?

Joe
Community Legend

Something strange has happened. Get in touch here and explain that you can't connect your facebook to this account. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

Re: Change username?

pedro_oliveira
Regular

Thanks for your help, but everything the same.

 

They sent me a automatic reply (happened before and they never got back to me):

 

""

We just wanted to let you know that we're looking into your query and we will get back to you as soon as possible. To ensure that our reply reaches your inbox, add support@spotify.com to your spam filter's whitelist.

If you need immediate help, please check out The Spotify Community http://community.spotify.com/ for support from other users. This is also a great place to read up on any company updates that might affect your service as well as posting your own ideas and feedback.

You can also check out our Help pages http://support.spotify.com. The FAQs contain solutions to the most common queries and guides on how to use Spotify’s features.

For any major service issues we’ll keep you in the loop via our Twitter:
https://twitter.com/#!/spotifystatus @Spotifystatus

Kind regards,
Spotify Customer Service Team

 

"""

Re: Change username?

Joe
Community Legend

Did you reply to that email, as I said to do above?

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