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Charged twice

Charged twice

Avatar of Winghousehold
Casual Listener
2015-02-19 12:18 AM
I have been charged twice for well over six months and not getting any joy from Spotify to resolve. I think I have two premium accounts but only use this one. Last case number was # 02445687: if someone could help me I would really appreciate it. Thanks
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Avatar of MattSuda
Spotify Star
Spotify Star
2015-02-19 12:22 AM

I have forwarded your post and case number to the support team at Spotify. Hopefully someone will be in contact soon.

Thanks for your patience.

MattSudaSpotify Star
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Avatar of Winghousehold
Casual Listener
2015-02-19 01:00 AM
Thanks very much
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Avatar of MattSuda
Spotify Star
Spotify Star
2015-02-19 01:08 AM

You're welcome 

MattSudaSpotify Star
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Note: I'm not a Spotify employee.
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Avatar of Pricilla
Spotify
Spotify
2015-02-19 02:17 PM

Hey @Winghousehold,

 

Our support team has already sent you and email. Please check your inbox and reply back to it with any questions you might have. 

 

Thanks!

 

 

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