Communication language

[Heristo]

Plan

Premium

Country

Belgium

Device

Operating System

My Question or Issue

Hi, I live in Belgium and my account is configured this way, the problem is every time I receive a communication from Spotify, the language is nederlands (which is one official language in belgium) but I speak French (which is another official language in Belgium )

Is there a way to change this? 

Thanks in advance 

[Maxim]

Hey @Heristo ,

Thanks for reaching out.

I'd recommend checking out this support article on how to change the language in the app.

Also, make sure that you're not using a VPN or anything similar.

[Heristo]

Hi,

first, thanks for your answer 🙂

Actually my application is set to english and it would be fine if the
communication emails were in english too. It seems the application setting
is not affecting the mails language

And I do not use vpn

[Maxim]

Thanks for letting me know.

In that case, its best to reach out to Spotify's Support Team: https://www.spotify.com/about-us/contact/ 🙂